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Smart Suites Burlington

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315 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Winston Salem, North Carolina
Reviewed 18 February 2015

I spend four weeks at the Smart Suites every summer. It's a family friendly, quiet, clean and conveniently located hotel with spacious rooms and a good breakfast. The hotel staff is exemplary. Highly recommended!

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Helpful?
1Thank Dmitri S
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear Dmitri S, Thank you for taking the time to write us such a great review! We really appreciate feedback from our guests and enjoy reading about positive experiences. I’m excited to sharing your kind words with our team members. Next time you are in the Burlington area, I hope you choose to stay with us again. We look forward...

Tallahassee, Florida
Reviewed 13 February 2015

I had an extended stay for work and found the staff to be kind and helpful. The breakfast was great. The suite was very spacious and comfortable. I felt very well cared for and happy for the duration of my stay.

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1Thank Greg S
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear Greg S, Thank you for taking the time to write us such a great review! We really appreciate feedback from our guests and enjoy reading about positive experiences. I’m excited to sharing your kind words with our team members. Next time you are in the Burlington area, I hope you choose to stay with us again. We look forward...

Hove, United Kingdom
Reviewed 22 January 2015

Stayed one night after being in Mad River Valley - good location for the price, plentiful breakfast, really pleasant staff. It was really nice to have two rooms, especailly as a smoker, so could smoke in living room and not pollute Bedroom. Nice to have a kitchenette too.

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Helpful?
1Thank Alan-ErasmusBrighton
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear AlanAvalon, First and foremost I would like to make you aware that we are a 100% smoke free property. Smoking is not allowed in any room in our hotel which is in accordance with Vermont State law. I am unaware of any complaints or reports of smoking recently which I am thankful for however, I'd like to ask that...

Duanesburg, New York
Reviewed 20 January 2015

My husband and I were making a quick trip up to Burlington and since we planned to be home the same day, brought our dog with us. We were so grateful they allow pets and I was amazed at how clean the place was! I assume they try to keep the pets in only particular rooms and there was just...

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Helpful?
1Thank L W
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear L W, Of course your pets are always welcome to stay here at Smart Suites. We know that Burlington offers very few pet friendly hotels which is strange being that Vermont has the highest percentage of pet ownership in the country (over 70%!). Being a pet friendly hotel means more than just allowing pets to stay. Upon the departure...

Wallingford, Pennsylvania
Reviewed 15 January 2015

My husband and son stayed here overnight and were very pleasantly surprised by the amenities, the space and the customer service. We have paid twice as much to stay in a standard hotel room! They had a good size bedroom, with tv, as well as a kitchenette (with dishwasher!) and a living room with an even bigger tv! They had...

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2Thank GioiaDiLo
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear GioiaDiLo, Thank you so much for your wonderful review! I am glad you enjoyed your stay with us am I am excited to know you you will be back in March. It has always been our priority to create as much value for our guests as possible. That means we offer clean, comfortable accommodations with all the amenities you...

gina_romantica
Reviewed 30 December 2014

I've stayed at a lot of hotels, including the Burlington area (to see family) and this is the very best stay I've had by far. Over Christmas week one would expect customer service to slip a bit but absolutely not the case, here. Came to know staff by first name, who were always happy to honor any request. We were...

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1Thank gina_romantica
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear gina_romantica, A perfect review never goes unnoticed! Thank you so much for all the wonderful things you've shared here on Trip Advisor! As an independent hotel, we rely on our guests to tell other what they can expect when staying here at Smart Suites. Your review was very detailed and we appreciate such a complete description of your stay....

New Haven, Connecticut
Reviewed 27 December 2014

This is a well-run, well-managed extended stay hotel. It is on the town line of Burlington and South Burlington, near the Lake and UVM and the UVM Hospital. They have an efficiency suite and a one bedroom suite. Both with cooking and refrigerator. Very nice free breakfast. Wonderful staff of young people who make you feel at home.

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Helpful?
1Thank Henry C
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear Henry C, Thank you so much for your kind words! As a leader here at Smart Suites, I can't tell you just how proud we are of our amazing staff. Our team members work very hard to ensure every stay is nothing short of perfect and we think they do a great job at it! The next time you...

Reviewed 18 December 2014

We stayed here for about couple of months and were happy with our stay. The rooms have a kitchenette and a decent breakfast is served in the morning. The property is well-maintained and kept neat and clean. The staff is very supportive and friendly - Bridget, Annie, Helen, Bruce. All in all, this place offers a very good value for...

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Helpful?
Thank Ankur G
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear Ankur G, Thank you so much for your review! We really enjoyed having you as our guest and we are glad to find you enjoyed your stay. I look forward to sharing you kind words with our staff as we all work very hard to ensure the highest level of satisfaction. It is true that while we are now...

Montreal, Canada
Reviewed 16 December 2014

Though not located directly in downtown Burlington, these apartments are good as a base for the area. They are spacious and good value for the money. Don't expect a 4-star hotel here but you do get a comfortable apartment or studio where you can make your own dinner when you are tired of eating out. The breakfast room is nice...

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Helpful?
Thank Jeff_Proulx
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear Jeff_Proulx, Thank you so much for your review! I am happy to hear you find our hotel to be a good value and I look forward to having you as our guest again in the future. I also noticed that it sounds like you had a negative experience regarding the service from our staff in the past and I...

Chateauguay, Canada
Reviewed 11 November 2014

Excellent location, rooms are spacious and breakfast service is great. Shopping is convenient and there are numerous restaurants close by. When you check in make sure to get your cookies. Coffee, juice and water available to guests all day. Have stayed numerous times and service of staff is always excellent. What I love the most is that you can open...

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Helpful?
Thank Vera R
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear Vera R, Thank so much for taking the time to write us such a kind review on Trip Advisor! We greatly value your feedback and look forward to making each and every stay with us as memorable and excellent as possible! Thank you for continuing to choose Smart Suites when you travel to Burlington and it will be lovely...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Choice for Burlington Hotels!Whether it's for just one night or an extended stay, Smart Suites is the perfect match for all your lodging needs. We offer several different comfortable room options ranging from studio efficiencies to more spacious one-bedroom suites. Daily, Weekly, and Extended Stay Rates Available! We would love to host your next meeting or group event. Give us a call and ask for our Sales Office for more details. We are conveniently located on Shelburne Road, just a short drive to the Church Street Marketplace and only 5 miles from the airport. If your travels bring you to the University of Vermont or Fletcher Allen Health Care, Smart Suites is just 4 short miles away.Featured Amenities:- Complimentary Deluxe Continental Breakfast- Free High Speed Wireless internet- 24 hour Desk Service- 24 hour Business Center- 24 hour Fitness Center- Same Day Dry Cleaning- 24 hour Airport Shuttle- 24 hour Coffee and Tea Bar- Restaurant on Premise (Lake View House)- Access to Indoor Heated Pool, Sauna, and Hot Tub- Morning Newspapers (local and National)- Free HBO and Local Calls ... more   less 

Additional Information about Smart Suites Burlington

Address: 1700 Shelburne Rd, South Burlington, VT 05403-7718
Region: United States > Vermont > South Burlington
Price Range: €90 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart Suites Burlington 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Smart Hotel South Burlington
Hotel Style:
#2 Romantic Hotel in South Burlington
#4 Family Hotel in South Burlington
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Questions & Answers

Here's what travellers have asked, with answers from Smart Suites Burlington staff and other travellers.
1 question
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Questions? Get answers from Smart Suites Burlington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good value. Nice and friendly staff ”
jodyl400, 16 Apr 2017 | Read review
“We were on third floor and there was significant mechanical noise coming from the roof.”
Balaramjohn, 27 Dec 2016 | Read review
“Avoid rooms on main drag due to road noise.”
363fredericki, 12 Dec 2016 | Read review
“I like to stay on the side of the hotel that faces the woods. It offers a pretty, restful view.”
caroll621, 25 Nov 2016 | Read review
“Rooms facing the lake/mountains look over the street, therefore some traffic noise. Beautiful sunsets while we were there.”
DebL836, 14 Nov 2016 | Read review
5 of 5