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Holiday Inn Express Hotel & Suites Burlington South

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Holiday Inn Express Hotel & Suites Burlington South
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428 Reviews from our TripAdvisor Community

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Palm Harbor, Florida
Reviewed 17 March 2014

Due to the recent blizzard, we were stranded in Burlington for three days waiting for our flight back to Florida. The staff at Holiday Inn Express (HIE) was exceptional. From the drivers of the airport shuttle, to the front desk staff, to the breakfast employees, all were wonderfully helpful. We initially arrived on a Friday evening at HIE, left for...

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Helpful?
Thank Beth G
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear Beth G, Thank you for the kind words. We truly appreciate the personal acknowledgement of our staff members Christina, Lonnie, and Jane. They are real assets to our culture here at the Holiday Inn Express South Burlington. Thanks again and we look forward to seeing you in the future. Kindest regards, Stacy G.

Montreal, Canada
Reviewed 9 March 2014

When things go wrong, the difference between a good stay and a great stay is how you react to the problem. I can't really fault the room, it was clean and tidy. There little 4 cup coffee maker worked, the bed was comfortable, the view? I didn't really care. The Internet access was good. Lots of pillows. The rooms aren't...

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Helpful?
Thank TravelAdviceCA
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear TravelAdviceCA, Thank you for reviewing your recent stay with us. We are happy to hear happy to hear that your guest room met all of your needs. I apologize for the fire alarm in the middle of the night. It was an issue that we sincerely tried to rectify as quickly as possible. We hope you will stay with...

Vermontville, New York
Reviewed 9 March 2014

The receptionist offered to take my suitcase to my room while I drove to the section designated for park&fly. The Jacuzzi was great, and the attendant offered to bring extra towels to my room. Breakfast was quite adequate. Everything else was fine. Very pleasant folks. A real treat for a solo, elderly-but -able traveler.

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Helpful?
Thank Nancy M
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear Nancy M, Thank you for taking the time to review your recent stay with us. I will be sure to share your comments with our staff as they will be pleased to hear all of their hard work and dedication to our guests acknowledged. Warmest regards, Stacy G.

Reviewed 5 March 2014

I received excellent service from Megan at the front desk.she was very helpful with my reservation mishaps . Which I though she went above and beyond . The room were very clean and the restaurant was decent

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Thank Ronnievaughn
Pierrefonds Quebec
Reviewed 3 March 2014

There is only so far nice people can go. First off very loud heater that never turns off until you unplugg it. Second the pool is the worst. Water was green mold where the lining was coming off. Bugs crawling under the chairs at the pool area. Like someone mentioned not enough towels. When I asked the front desk. I...

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Helpful?
Thank Patricia W
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear Patricia W, I apologize that your experience with us at the Holiday Inn Express South Burlington fell below your expectations. Rest assured that we take all comments and suggestions to heart so that we can improve and provide the exceptional service our guests have come to expect. Warmest regards, Stacy G.

Newmarket, NH
Reviewed 2 March 2014

Great place to stay, clean, comfortable, wonderful indoor pool and better free breakfast than most. Only problem was would have liked a DVD player in the room for kids to watch movies. And our toilet ran all night long.

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1Thank NHTravelingFamily
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear NHTravelingFamily, We appreciate your kind words. We are happy to hear that you and your family were able to enjoy all of our amenities. Hope to see you back real soon. Warmest regards, Stacy G.

Reviewed 1 March 2014

My trip was for work, so I decided to extend it through the weekend and explore the city. Hotel was clean and staff were extremely pleasant and friendly. Room was spacious and I had a view of the woods which looked absolutely amazing with all the snow. The downside: you can hear everything including the group of 20 something's next...

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Helpful?
Thank Melimel1
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear Melimel1, Thank you for taking the time to review your recent stay with us. We are pleased to hear you were able to enjoy the hotel and the city of Burlington on personal time. We hope your travels bring you back soon. Regards, Stacy G.

Montreal, Canada
Reviewed 28 February 2014

Booked this hotel for girls shopping weekend. Room was good for the price. However our toilet didn't work properly. They sent someone up 4 times. Each time they said "all fixed" and never solved the issue. The wifi in our room was pretty much non existent. We finally asked complained again and asked to change rooms because of the toilet...

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Helpful?
Thank stephanie b
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear stephanie b, Thank you for taking the time to review your recent stay with us. I apologize for the issues you encountered with your toilet during your stay. I have reviewed your comments with our maintenance staff to ensure any issue that arises during is dealt with immediately and definitively. Again, I apologize for the inconvenience and hope you...

Reviewed 24 February 2014

As a Platinum IHG hotel member with coutless stays logged over the years, I can tell you that the South Burlington location is bottom 10 percent of the hotel chain without a doubt. I'm not really sure that there is anything else that needs to be said, but here goes: (1) arrived after midnight and could not find a parking...

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Helpful?
Thank Advisor58
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear Advisor58, I appreciate you taking the time to review your recent stay with us. I sincerely apologize that your visit fell below expectations. I will share all of your comments with our staff. I can assure you that your recent experience is not usual for our hotel. I hope you will consider giving us a second chance on your...

Warwick, Rhode Island
Reviewed 23 February 2014

This hotel is located just south of the center of Burlington and right across the street from the Magic Hat Brewery. I book two nights here in Feb and got them on Hotwire. Room was exactly as you would expect. Nice, clean, modern. room was very quite. Indoor pool and breakfast (typical hotel breakfast) Overall a great stay for a...

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Helpful?
Thank Mikez428
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear Mikez428, Thanks for the review. Your kind words are appreciated. We look forward to seeing you again in the near future. Regards, Stacy G.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
South Burlington hotel offers great location in beautiful Vermont. Enjoy a comfortable stay at our Holiday Inn Express Hotel of South Burlington. Our convenient Vermont hotel is located just minutes from Lake Champlain, bustling downtown Burlington, and the Burlington International Airport. When you're ready to travel, our South Burlington, VT hotel offers a free 24-hour shuttle service to the Burlington International Airport (BVT). In addition to being convenient to the Burlington airport, our hotel is also near many businesses such as GE Healthcare, University of Vermont, St. Michael's College, General Dynamics and Goodrich. Both business and leisure travelers love to stay at our 100% Non-Smoking hotel in South Burlington as it's located less than five miles away from many of Vermont's best attractions including the Shelburne Museum, Shelburne Farms, Vermont Teddy Bear Factory, and Church St. Market Place. Other popular area attractions include the University Mall, Cairns Arena, Ben and Jerry's Ice Cream Factory, Stowe, and Sugarbush Ski Resorts. During your visit to Vermont, enjoy amenities that include a heated indoor pool, hot tub, saunas, and fitness center, and try our complimentary 'Smart Start' breakfast bar featuring the exclusive Holiday Inn Express Cinnamon Rolls, eggs, and sausage or bacon daily. Book your Burlington vacation at this Holiday Inn Express. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Burlington South

Address: 1720 Shelburne Road, South Burlington, VT 05403
Region: United States > Vermont > South Burlington
Price Range: €76 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Burlington South 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Burlington South
Holiday Inn South Burlington
Holiday Inn Express South Burlington
Comfort Inn South Burlington
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Burlington South staff and other travellers.
3 questions
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albany, n.y.
6 months ago
Oneida, New York

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Questions? Get answers from Holiday Inn Express Hotel & Suites Burlington South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors!”
 of 5 bubbles laf00, 8 Sep 2016 | Read review
“The breakfast is "OK" - the in room coffee is better than the breakfast bar coffee!”
 of 5 bubbles 401randyr, 23 Aug 2016 | Read review
“Rooms on the south side were opposite the parking lot.”
 of 5 bubbles paulmJ7590HB, 8 Aug 2016 | Read review
“ASK for what you want!”
 of 5 bubbles citycat66, 30 Jul 2016 | Read review
“Inspect room before accepting it, and check thoroughly.”
 of 5 bubbles WFW_12, 23 Jul 2016 | Read review
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