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Holiday Inn Express Hotel & Suites West Valley City - Waterpark

Traveller (14)
Room & Suite (23)
Dining (6)
Overview
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3036 Decker Lake Dr, West Valley City, UT 84119-5891 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star accommodation
Additional information
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Offers from Holiday Inn Express Hotel & Suites West Valley City - Waterpark
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (133)
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All reviews water park waterpark area managed hotel hot tub booked this hotel beds were comfortable quick check nice clean hotel the breakfast area front desk clerk would definitely stay here again light rail complimentary breakfast hie downtown
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1 - 5 of 129 reviews
Reviewed 2 weeks ago

Staff were rude, not trained in customer support, heaters in rooms were not working and all the staff could say was "sorry, we did all we can do about it" after sending up a technician that just unplugged the unit then sit on our bead...More

Date of stay: December 2018
Thank Nathan M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Valley City - WaterparkResponded yesterday

Hi Nathan M, We're glad to have served as your home in West Valley City! I'm disappointed this visit wasn't a complete success because of the underwhelming service received from our staff and poor condition of the room that you were provided. I'd love the...More

Reviewed 3 weeks ago via mobile

Had to be in SLC for an appointment. We thought we would go down a day early and stay here to let the kids swim at this hotel with a “water park”. We had to pay an extra $10 for our 3 yr old to...More

Date of stay: December 2018
Thank Daniel H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Valley City - WaterparkResponded 1 week ago

Hi Daniel H, Thanks for choosing us! It's good to know that you found the room and breakfast area decent. I'm sorry your kids didn't fully enjoy the water park. I know this could've been the highlight of your trip. The restrictions are meant to...More

Reviewed 7 November 2018

Front desk was exceeding rude, and made my wife cry. Even the five year old recognized how rude the person was. A short follow up from the manager was done via phone, but no apology was made. Won't be staying here again, nor recommend it....More

Date of stay: October 2018
Thank DaveD69
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Valley City - WaterparkResponded 23 November 2018

Hello DaveD69, Thank you for taking time to leave us a candid review about Holiday Inn Express And Suites Salt Lake City West Valley. It has always been our goal to deliver exemplary service and we apologize that this was not met during your stay....More

Reviewed 8 October 2018

We usually stay at Holiday Inn Express when we travel in the US. There is not so much difference between the hotels. The difference often lies in the maintenance of the rooks and the breakfast. This hotel is relatively new, that is a plus. Biut...More

Date of stay: October 2018
Thank torew377
Reviewed 10 September 2018

We booked this hotel specifically so the kids could play in the water park. They had a great time even though they were too little/scared of the big slide. The pool was a little crowded and quite noisy, but was fun for the kids. We...More

Date of stay: September 2018
Thank LegoAthos
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About
Description
Brand new in Summer of 2009, the Holiday Inn Express in West Valley City, Utah is the newest and most modern hotel in the area. Conveniently located off I-215 and just south of I-80, our contemporary More designed property is surrounded by majestic mountains and within walking distance to a variety of restaurants and entertainment. Our hotel is minutes from downtown Salt Lake City, Salt Lake City International Airport, Temple Square, USANA Amphitheatre, Rocky Mountain Raceway, Valley Fair Mall, E-Center (home of the Utah Grizzlies), Utah Olympic Oval, Hale Centre Theatre, Hogle Zoo, Energy Solutions Arena (home of the Utah Jazz), and the new Gateway Mall. We are a short drive from many premier ski resorts such as Snowbird, Alta, Brighton, Solitude, Park City Mountain Resort, Deer Valley and The Canyons. You will experience luxurious accommodations and a plethora of amenities such as a complimentary breakfast buffet featuring a variety of hot items, business center, fitness room, meeting space, wired and wireless, high-speed Internet access. Guests will enjoy our 3 story water park featuring 3 pools including a zero entry wading pool, a 183 foot water slide, heated whirlpool, party room, arcade, concession area, and a wet and wild jungle gym. We are confident that your stay in West Valley City will be a memorable experience and you ll have mountains of fun, so Stay Smart! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Air Conditioning
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair Access
Restaurant
Room Service
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
92
Price range
US$79 - US$159 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express Hotel And Suites West Valley City - Waterpark
Location
United States > Utah > Wasatch Range > West Valley City
Hotel class
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
92
Price range
US$79 - US$159 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express Hotel And Suites West Valley City - Waterpark
Location
United States > Utah > Wasatch Range > West Valley City
Photos
Traveller (14)
Room & Suite (23)
Dining (6)
Pool & Beach (6)
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Questions & Answers
Ask a question
Dana S
30 August 2017|
Answer
Response from SG171A | Reviewed this property |
This appears to be very elusive information on the web :) I found an "unofficial" Facebook page for the Grins and Fins Indoor Water Park but I didn't see the information your looking for listed. My suggestion would be to... More
0
Votes
Dana S
29 July 2017|
Answer
Response from 230santoz | Reviewed this property |
Hello the water park is open from 3pm to 10pm. The breakfast is a continental breakfast and very tasty, also there is a hot tub available. It's a fairly large inside waterpark. Hope this helps!
0
Votes
Room Tips
"Choose another hotel!"
849nathanm
2 weeks ago
Read review
"We had a 1st floor room in the middle of the hallway and didn't notice any noise."
LegoAthos
10 Sep 2018
Read review
"3rd floor is the best way to go!"
230santoz
3 May 2017
Read review
"Choose another hotel without dishonest housekeepers"
UtahSkiMom
6 Mar 2017
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