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My family and I had a reservation for 2 nights. The front desk Julie was so rude to us. She was going to give my family and I a room with 1 bed. We told her, "No we don't want to." Because our room with...More
Date of stay: June 2018
Thank Patrick H
Response from RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, West Valley City, UTResponded 3 weeks ago
Thank you for writing a review. We are saddened to hear about the issue you had regarding your reservation and that our television channels did not meet your preference during your stay. Please accept our heartfelt apologies if the level of service you received from...More
Not sure why there are so many negative comments but we enjoyed our stay and you couldn't beat the price. Kelsea who worked the front desk (Dec 3rd, night shift) was the best, she worked with us and made our stay great, thanks. The rooms...More
Date of stay: December 2018
Reviewed 26 September 2018
Review collected in partnership with Country Inns & Suites By Radisson
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Date of stay: September 2018
Response from RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, West Valley City, UTResponded 30 September 2018
Work put us in this hotel tv didn’t work at first but maintenance fixed it, sheets were very clean and towels too obviously house keeper was very attentive but the hotel itself was very rough furniture was refurbished and barely held together with diy remedies...More
Date of stay: August 2018
Response from RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, West Valley City, UTResponded 29 September 2018
Thank you for taking the time to write a review. We are striving hard for excellence in guest satisfaction, and it is a delight to know that you were pleased with the cleanliness and how the staff took care of your concerns. Yet, we are...More
This is a very bad property. Radisson should be embarrassed.
The property was dirty throughout. We had a King suite, the sofa was filthy, the carpet was filthy, the lounge chair was filthy. We did not want to walk on the carpet it was so...More
Date of stay: September 2018
Response from RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, West Valley City, UTResponded 1 October 2018
Thank you for taking the time to reach out to us. We are saddened to hear that your experience was less than satisfying due to the cleanliness and condition of the property including the room and amenities during your stay. Please know that we are...More