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Residence Inn Provo

Hotels.comUS$129*
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#2 of 20 Hotels in Provo
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Residence Inn Provo
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303 Reviews from our TripAdvisor Community

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Showing 300: English reviews
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British Columbia, Canada
Reviewed 1 week ago

Hotel room was a small suite. Excellent work area, modern furniture, good internet speed, comfortable bed. There were no sheets or pillows for the pull out sofa in the room even though we had booked for 3 people. No big deal. They brought up sheets after a phone call. Only issue we had was that the room window faced another...

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Helpful?
Thank ZaraWesternCanada
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for your review. I'm glad to hear that you enjoyed your stay and that your found our staff to be friendly and professional. Travel safe!

Orlando, Florida
Reviewed 2 weeks ago

My wife and mother-in-law traveled from Orlando to Provo to visit my daughter at BYU. Since I'm a Marriott Platinum (thanks work!) they got all of my benefits. The girl who took care of them, Rachel, was nothing short of fantastic. She knew who my wife was when they walked in the door and stopped by to say hi and...

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Helpful?
Thank danalbert66
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for your 5 star review! I agree that Rachel is fantastic. I'm glad to hear that she made such an impact on your stay. I apologize for the issues you experienced in your room. I have shared your comments with my housekeeping team in order to ensure this was an isolated incident.

Greeley, Colorado
Reviewed 2 weeks ago

The Residence Inn is always a great place to stay while we travel from Arizona to Wyoming. We look forward to our stays with the Provo Residence inn. Their staff is courteous and knowledgeable of the area. Thank you for another great stay!!!

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Helpful?
Thank Kim B
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for your 5 star review! We are happy to hear that you trip went smoothly. Hopefully we will see you again in the future. Travel safe.

Reviewed 2 weeks ago

I really, really enjoyed staying here. From the staff to the facilities to the maintenance of the facilities, everything was top notch. To the unnamed cleaning person who went above and beyond by collecting our dishes from all around the room and putting them in the dishwasher (which we planned to do at the end of our stay): Thank you!...

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Helpful?
Thank Bobby H
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for your great review. I glad to hear that housekeeping took such great care of you and that Jessica and our breakfast staff also made an impact on your stay. The staff here is one of the big things that sets us apart from other hotels in the area. We hope to see you again soon. Thanks.

Reviewed 3 weeks ago via mobile

Traveling for relocation from NY to CA SFO bay area. This hotel, situated off Rt 15 is the perfect peaceful place to relax and rejuvenate! We stayed two nights in this clean , comfortable, dog friendly hotel. Management extremely accommodating and the area great for short or long hikes too. Highly recommend this hotel!

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Helpful?
Thank Audrey F
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for this great review. We are happy to hear that you and your furry friend enjoyed your stay! We enjoyed hosting you while you were in town. We hope to see you again in the future. Travel safe.

Reviewed 3 weeks ago

Residence inn Provo located in the river banks of provo where the view is awesome. Just opposite to our room we can see the nature view and the staff is very helpful here. I would like to thank two persons specifically EVA and Zudith for their help during our stay during the breakfast time and snacks time. As i came...

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Helpful?
Thank Bharath P
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for this great review. I agree that Eva and Judith are great! I'm glad to hear that the made a difference during your stay. We hope to see you again in the future.

Reviewed 4 weeks ago

This place is very pleasant to stay and is located very close to Provo river. Long quite walks along the river trails is really enjoyable. The rooms are spacious, staff is friendly and courteous, plenty of parking space and good food. Eva and Judith who handle the kitchen do a good job in providing a nice breakfast and delicious evening...

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Helpful?
Thank Dhaval S
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for this great review! I agree that many of our team members are amazing! I'm also glad to hear that you were able to take advantage of our location next to the Provo river and the Provo river trail. I too sometimes sneak out for quite walks along the trail. We hope to see you again in the...

Orange County, California
Reviewed 4 weeks ago via mobile

Enjoyed the location as it wasn't on a busy street. Rooms were spacious and staff was friendly and helpful, especially Eric. Only downside was that they didn't do a great job of cleaning the room or replenishing our amenities. Eric took care of us in that department and made up for the daily "oversight".

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Helpful?
Thank cjfountain
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for your review. I apologize for the issues you experienced. We definitely have a higher standard than that, but I'm glad to hear that Eric was able to take care of you. I will share your feedback with my housekeeping department to ensure that this is an isolated issue. We hope to see you again in the future....

Reviewed 4 weeks ago

Great breakfast and nightly dinner (3 nts per week). Truly delicious and plenty. The staff is the real reason to visit. From the top to the bottom, everyone could not have been more friendly and helpful. Will return. Thank you all !!!

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Helpful?
Thank Patricia K
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for your great review! I agree that the staff is amazing. They really go out of their way to make sure everyone has a positive experience. We can't wait for the opportunity to host you again! Travel safe.

Layton, Utah
Reviewed 8 February 2017

I've actually stayed at this property five times and I don't know how I've not reviewed it before now. We stay here every September when we come for the Timpanogos Storytelling Festival and they've always taken care of us. This property is always very clean and the employees are top notch! There are a couple of things that I don't...

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Helpful?
1Thank Go2theZoo
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for your review and for having chosen our hotel for so many years. I'm very sorry to hear that your last stay was not on par with previous stays. For that I apologize. I hope to have another opportunity to host you as our guest in the future so that we can ensure your stay is as good...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Provo

Address: 252 W 2230 N, Provo, UT 84604-1513
Region: United States > Utah > Wasatch Range > Provo
Price Range: €111 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Provo 3*
Number of rooms: 114
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Also Known As:
Residence Inn Provo Hotel Provo
Provo Residence Inn
Hotel Style:
#2 Business Hotel in Provo
#2 Family Hotel in Provo
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Provo staff and other travellers.
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Questions? Get answers from Residence Inn Provo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sorry. Can't remember the room number - avoid courtyard facing near the corner if you want a well lit room.”
ZaraWesternCanada, 15 Apr 2017 | Read review
“Rooms are spacious and very clean & fresh smelling”
kimbQ5769JH, 13 Apr 2017 | Read review
“High floor seems best choice.”
patriciakM4144UF, 27 Mar 2017 | Read review
“We got room 234 - it was great.”
Krissy313, 25 Jan 2017 | Read review
“Nice gas fireplace in room. Well stocked kitchen.”
AFC001, 16 Nov 2016 | Read review
5 of 5
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US$129* /night
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TripAdvisorUS$128
Booking.comUS$128
Residence InnUS$128
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Prices are for 1 room, 2 adults
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