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Holiday Inn Express & Suites N Waco Area - West, an IHG hotel

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114 Melodie Dr, West, TX 76691-2088
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$163
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Free cancellation until 19/11/21
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US$163
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Free cancellation until 19/11/21
Reserve now, pay at stay
Booking.comUS$163
HIExpress.comUS$172
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (20)
Room & Suite (31)
Dining (10)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites N Waco Area - West, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in West
Location
Cleanliness
Service
Value
We are a 70 room property that offers a full breakfast , swimming pool and a fitness center. Each room has a microwave, refrigerator and coffee pot. We offer early check in when possible, also have a business center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Iron
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Arabic, Danish, Italian and 2 more
184Reviews7Q+A10Room tips
Traveller rating
  • 104
  • 48
  • 12
  • 6
  • 14
Time of year
Traveller type
Language
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Popular mentions
Luis S wrote a review Jan 2021
Wylie, United States36 contributions9 helpful votes
+1
Even though this Hotel says Waco don’t let it fool you it’s 20 miles from Waco. Just by the name you can tell how they deceive people. This Hotel has the rudest staff and Management this used to be a very low class trashy hotel that’s masked by the cover of a Holiday Inn Express. IHG has gone down in reputation from years ago and most hotels are run down and managed by uneducated staff and thus here is that same scenario. Just because it’s remodeled the interior is still old. If you have an Emergency here and dial 911 goes to the front desk and not to the police or fire. If the staff does not answer the phone or is outside smoking or sleeping in the back they never answer the phone. There were no fire alarms in the room as they took it down to replace the battery and didn’t replace it. The hot water comes and goes, the TV work when they want to and cable goes in and out all the time. The sheets were filthy and stained and they never replaced it. They don’t clean your room or throw away the trash. This Hotel has the most rude and uneducated staff I have ever seen. They are poorly educated as can be seen by their mannerism and speech. They could care less about you and are never doing any work specially the afternoon and night time as they hardly ever answer the phone. The Manager is a huge lady that came out to solve my problem with sauce all over her face and a piece of food in the other one and basically told me she didn’t care about the room issues. I contacted the ownership and he too could care less. I contacted the city about not being able to dial 911 and no one cared. If you have an Emergency or fire here no one will know because you can’t dial 911.
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Date of stay: January 2021Trip type: Travelled on business
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Response from Tina M, Other at Holiday Inn Express & Suites N Waco Area - West, an IHG hotel
Responded 1 Feb 2021
Hi Luis S, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues, and I thank you for taking the time to share this experience. We hope that you will someday return to be impressed by the changes we've made.
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magic25ap wrote a review Jan 2021
Regina, Canada252 contributions89 helpful votes
Nice hotel, clean rooms but, and its huge but, We asked for a room on the quiet side, not up a floor or two, QUIET, AWAY FROM THE GD INTERSTATE, and we were forced to pay more because, very conveniently, they only have 2 queen bed suites on the other side of the hall. We constantly use these hotels for our business which puts us in hotel rooms, roughly 250 nights a year. You people or owners should be ashamed of yourselves, forcing people to pay more for a quiet sleep...that should be a Gaurantee, not a money grab. For this reason, we will never support or use this hotel again. Highly recommend that anyone booking this place be very clear on where you want to sleep. Up does not constitue quiet! Absolutely disgusted.
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Date of stay: January 2021Trip type: Travelled on business
1 Helpful vote
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Response from Tina M, Other at Holiday Inn Express & Suites N Waco Area - West, an IHG hotel
Responded 5 Jan 2021
magic25ap, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. Our goal is to serve our guests with satisfaction with our hotel and we are saddened to know that it turned out the other way. We sincerely apologize for all the inconvenience that you had experienced during your stay. Know that your comments are important for us and we will use this feedback to help us improve our guest experience. Please do consider us again on your next trip through the area so that we may provide you with a more exceptional experience.
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CHBrooke wrote a review Sep 2019
Brookings, South Dakota90 contributions55 helpful votes
We loved having this option while visiting for a wedding in Waco. Waco hotels were very pricey. This hotel is about 20 miles north of Waco on I-35, so for us, it was fine. It is right next to a gas station and restaurant/shop called Slovacek’s, which is a famous Czech place that should be on everyone’s bucket list when traveling through TX. The hotel was very accommodating with remodeling almost done. Our room was clean and quiet and comfortable.
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Date of stay: September 2019Trip type: Travelled with family
2 Helpful votes
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Response from Stacey B, General Manager at Holiday Inn Express & Suites N Waco Area - West, an IHG hotel
Responded 23 Sep 2019
Thank you so much for your review. We are so glad our remodel is almost over. We are so happy you enjoyed your stay here please come see us again.
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Trek07905890234 wrote a review Jun 2019
1 contribution
We have stayed at Czech Inn since it opened, always an excellent stay. DO NOT BOOK to stay there now until the remodel is complete. DIRTY, NOISY, AMMENITIES are NOT all available as told, NOT SAFE or SECURE. Come back after remodel. STAFF WAS BEYOND EXCELLENT but often couldn't help.
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Review collected in partnership with Best Western
Date of stay: June 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
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Response from Jamal B, Manager at Holiday Inn Express & Suites N Waco Area - West, an IHG hotel
Responded 24 Jun 2019
Thank you for sharing your honest review. We are in fact going through renovations, but have been doing our best to keep our guests away from any construction and have dropped our rates to compensate for the fact we have construction going on. We hope you can come back once we are done to see how truly amazing our property will be.
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Cindy C wrote a review May 2019
1 contribution
Beds were hard as a rock-felt like we were sleeping on the box springs-pillows went completely flat when laying in them. Fan in the bathroom stayed on all the time. A/C controls were messed up -either 57 degrees or 70+ degrees inside. Nothing inbetween. Asked for towels-didn’t have any-being washed due to high volume. Hotel being remodeled, which is fine, but areas were unkempt & plywood on walls of elevator. Expected more from a large well known hotel like this. Won’t be a choice of mine in the future - the $160 a night fee was not justified fir what we went they.
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Review collected in partnership with Best Western
Date of stay: May 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
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Response from Stacey B, General Manager at Holiday Inn Express & Suites N Waco Area - West, an IHG hotel
Responded 21 May 2019
We are sorry that you did not have a good experience during your stay. I am uncertain about the plywood on the walls of the elevator because it is not under renovation but our walls are a brownish look in there. Hopefully you can visit when we are finished and can see our nice newly decorated hotel.
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PRICE RANGE
US$88 - US$134 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Best Western Czech Inn
LOCATION
United StatesTexasWest
NUMBER OF ROOMS
70
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Frequently Asked Questions about Holiday Inn Express & Suites N Waco Area - West, an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites N Waco Area - West, an IHG hotel?
Nearby attractions include Family Thrift Center Outlet (0.9 km).
What are some of the property amenities at Holiday Inn Express & Suites N Waco Area - West, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites N Waco Area - West, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites N Waco Area - West, an IHG hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites N Waco Area - West, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites N Waco Area - West, an IHG hotel?
Conveniently located restaurants include Taquitos West Avenue, The Original Donut Shop, and Taqueria Jimador.
Are there opportunities to exercise at Holiday Inn Express & Suites N Waco Area - West, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites N Waco Area - West, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express & Suites N Waco Area - West, an IHG hotel?
The staff speaks multiple languages, including English, Italian, Arabic, Swedish, Danish, and Norwegian.
Are there any historical sites close to Holiday Inn Express & Suites N Waco Area - West, an IHG hotel?
Many travellers enjoy visiting The Alamo (7.9 km), Pearl Brewery (7.0 km), and Bexar County Courthouse (7.7 km).
Is Holiday Inn Express & Suites N Waco Area - West, an IHG hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.