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Palm Aire Hotel & Suites

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Palm Aire Hotel & Suites
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134 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Castle Rock, Colorado
Reviewed 30 August 2014

We made reservations one month in advance. We even had a confirmation number, but the staff at this hotel announced to us at check-in that they had cancelled our reservation 3 weeks prior without telling us. They also had no explanation as to why. We were told that they were 100% booked and they could try and get us a...

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Helpful?
3Thank Karen H
Reviewed 27 August 2014 via mobile

Guest staff was extremely helpful and courteous, I needed for nought. Leandy at the front counter was so knowledgeable and helpful. If I'm ever back in town for a work related trip it is a definite redo!

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Helpful?
Thank Vincent S
OGIHtls, General Manager at Palm Aire Hotel & Suites, responded to this review

Well Thank You Vincent for your kind words! I'm glad I was able to help you, let us know in advance when you are scheduled to come back so that I can make sure the room is at the temperature you want it at! Thanks again, Leandy GM

Austin, Texas
Reviewed 27 August 2014

The Palm Aire is a very comfortable place to stay. My room is always clean and the service staff are very friendly and accommodating. The front desk is always there when I need something, especially the lovely lady, Velma. I visit my father every six weeks and the Palm Aire makes me feel like I am at home. The breakfast...

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Helpful?
Thank Rosalinda3200
OGIHtls, General Manager at Palm Aire Hotel & Suites, responded to this review

Thank you for your nice comments! Making The Palmaire feel like home is EXACTLY our goal! -Leandy

Weslaco, Texas, United States
Reviewed 10 August 2014

I have a gym membership there-love that its a small place to get ur workouts done! Gume the gym assistant is an awesome guy! Very helpful and great personality to have in that environment!!! Thanks Gume for all your help and kindness!

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Helpful?
Thank faithlove13
OGIHtls, General Manager at Palm Aire Hotel & Suites, responded to this review

We are glad we fit to your health and exercise needs! -Leandy

Corsicana
Reviewed 6 August 2014 via mobile

I recently stayed at the Palm Aire Hotel in Weslaco. Great service, food, and hospitality. I enjoyed my stay and appreciated the great welcoming. The staff was great and anyone that stays is in for a great treat. Breakfast was amazing every morning and loved the breakfast staff.

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Helpful?
Thank Lala1142
OGIHtls, General Manager at Palm Aire Hotel & Suites, responded to this review

I do love that you love our breakfast! So glad you enjoyed your stay! -Leandy

Corpus Christi, Texas
Reviewed 5 August 2014

The was clean and everything worked. Hotelhas a habit of charging you credit card for one night when you make reservations and then for each night you are staying and then for the total of your bill. I stayed two nights and had temporary charges for five. I know it will be reversed but the temporary charges are deducted from...

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Helpful?
Thank Ken D
Valley H, General Manager at Palm Aire Hotel & Suites, responded to this review

I'm sorry about the card authorizations. This is something that is handled by our credit card processing company. However we always take cash as you stated and we can have your card charged immediately upon arrival. Either way, we hope to see you again soon! Leandy

San Antonio, Texas
Reviewed 4 August 2014

Palm Aire is very accomidating to the needs of the consumer. They have live music, dancing, a bar, a gym, steam room and food. The pool is large enough to let several families spread out and enjoy the water. Shallow pool for the youngsters is very cool. Over all, I enjoyed my time at the Palm Aire.

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1Thank BS08232
Valley H, General Manager at Palm Aire Hotel & Suites, responded to this review

I'm so glad you enjoyed the music and the convenience of the onsite bar. Keep us in mind for your future travels to Weslaco. Call us in advance and we will make sure that AC is as cold as you want it! Leandy

Reviewed 4 August 2014 via mobile

Staff and management treated us very well. They made my visit to Weslaco one of the very best thank you guys. The maintenance guys made sure that the room was as comfortable as possible. The pool and gym were top notch again thanks to the staff for making this a great visit to the valley.

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Helpful?
Thank Bill T
Valley H, General Manager at Palm Aire Hotel & Suites, responded to this review

We are so glad you enjoyed your stay with us! Visit us soon and safe travels everywhere you go! Leandy

Reviewed 1 August 2014 via mobile

I stayed there this past weekend so I could take my children out for a few days and use the pool. Upon arrival I was very displeased with the time it took to check in, about 1 hour because 2 ladies were requesting to have their room changed because the water in the shower only had scalding hot water. For...

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3Thank rosie t
Valley H, General Manager at Palm Aire Hotel & Suites, responded to this review

Help me turn your "Might" into "Will" stay again. We are very dissapointed to hear you were so dissapointed. We have recently replaced our water heater systems, so this doesn't happen again. We will gladly own up to our mistakes, and move forward. we are here to listen to your needs and improve. Call before hand and let me know...

los angeles
Reviewed 30 July 2014

i arrived in weslaco for four days of business without making an advance reservation. much to my surprise, all of the major brands in all of the surrounding communities were sold out for friday and saturday which i learned is the norm! only a couple of local inferior hotels had a vacancy but then i came across the palm aire...

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Helpful?
Thank lalive
Valley H, General Manager at Palm Aire Hotel & Suites, responded to this review

You made my day! Thank you so much for your positive feedback. The Palmaire is a local Iconic Classic and we are so glad that we made you comfortable while here. Call us before arriving so we can make sure your room is at the temperature you want it at! We look forward to hearing from you soon! Safe travels,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Palm Aire Hotel and Suites Weslaco TX Hotel is located in the semi-tropical Rio Grande Valley, 2 exits from Rio Grande Valley Outlet Mall,five miles from the Progresso,MX, and approximately 20 miles from Miller Airport and Valley International Airport. This location is also two miles from Tower Theater, three miles from the Valley Nature Center and Gladys Porter Zoo, five miles from golf courses PGA rated Tierra Santa, 14 miles from the Santa Ana Wildlife Refuge, 20 the Iwo Jima Memorial, and 40 miles from South Padre Island. ... more   less 

Additional Information about Palm Aire Hotel & Suites

Address: 415 South International Blvd., Weslaco, TX 78596
Region: United States > Texas > Weslaco
Price Range: €67 - €73 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Palm Aire Hotel & Suites 2.5*
Number of rooms: 193
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Also Known As:
Palm Aire Hotel Weslaco
Palm Aire Hotel And Suites
Best Western Palm Aire
Weslaco Best Western Palm Aire
Best Western Weslaco
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Questions & Answers

Questions? Get answers from Palm Aire Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for pool side”
 of 5 bubbles ALH442, 8 Aug 2016 | Read review
“Pool is great,will keep children enjoying the entire stay.”
 of 5 bubbles U7168DBgloriam, 17 Nov 2015 | Read review
“rooms out side of pool area may be quieter.”
 of 5 bubbles paulinom939, 15 Sep 2015 | Read review
“Room 163 rocked!”
 of 5 bubbles summitsvs, 23 Aug 2015 | Read review
“Our room was by the pool but when the door was closed we heard no noise, Great air conditioning, We are from Wyoming so air conditioning was important to us.”
 of 5 bubbles 301leom, 1 Jun 2015 | Read review
5 of 5