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SpringHill Suites Houston NASA/Webster

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SpringHill Suites Houston NASA\/Webster
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214 Reviews from our TripAdvisor Community

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Showing 206: English reviews
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Saint Louis, Missouri
Reviewed 1 week ago via mobile

My sister and I traveled to Houston to visit our Dad. We picked this property because of the. Marriott brand, the location and the amenities. The property was very fresh and updated. The staff was very friendly and welcoming. All was in order in our room and the set up was great for a family. I especially liked the split...

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Helpful?
Thank marieallenedward
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear marieallenedward, We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our great location. Please plan to visit us again the next time you travel to the area. Best, Evette Torres General Manager

Watlington, United Kingdom
Reviewed 2 weeks ago via mobile

Only stayed one night but was a positive experience. Hotel is clean, staff are friendly and rooms are spacious and well-equipped. There is plenty of parking, wifi is free and fast and there is a hot breakfast included. Only downside was traffic noise as rooms don't seem well insulated. Price was high but it was the night of the Superbowl...

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Helpful?
Thank 5121Brownstone
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear 5121Brownstone, I’m so glad you enjoyed our hotel and amenities! Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Evette Torres General Manager

Reviewed 3 weeks ago via mobile

The room was great. Large clean room. Comfortable bed with small book lights attached to the headboard. Bathroom was separated. Shower, sink and mirror in one room. In a separate room there was a toilet, sink and mirror. The complementary shower gel/lotion smelled wonderful. My only complaint would be the low lighting in the bathrooms. The staff was friendly and...

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Helpful?
Thank Karla G
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear Karla G, I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Evette Torres General Manager

Toronto, Canada
Reviewed 16 January 2017

I have been coning here for the past 3 years for business and I can't say enough good things. The whole entire staff if great and always do the extra things to ensure a great stay. Our company brings people in from all over the world and most of them end of staying here do to the warm and professional...

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Helpful?
Thank MA77777777
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear MA77777777, Welcome back! Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stays have been enjoyable. I appreciate you choosing our hotel and look forward to sharing your kind feedback. Sincerely, Evette Torres General...

Reviewed 8 December 2016

I would give everything about this hotel an excellent rating except for the breakfast. The room was very clean and laid out well. The bed was comfortable and had LED "spot lights" on the headboard that were very interesting. I guess these were for reading lights but very bright. The rest of the hotel is very clean and located in...

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Helpful?
Thank Clayton G
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear Clayton G, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return. Sincerely, Evette Torres General Manager

Lubbock, Texas
Reviewed 14 November 2016

I am a loyal Marriott rewards member but this was very sub par. There was a lot of hair on the bathroom floor, the carpet was filthy and crackled when stepping on it, free guest internet not working, breakfast not up to par. Needs a lot of help or redo. I've stayed there before but it has digressed significantly. Change...

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Helpful?
Thank beejenny3
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear beejenny3, As the cleanliness of our accommodations is a key priority, I regret that your guestroom fell short of our high standards. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. Additionally, I regret that you experienced issues with our internet and that breakfast was not to your...

Austin, Texas
Reviewed 31 October 2016 via mobile

If you are into sleek, clean lines, you will enjoy yourself. Well managed, clean and way too much breakfast. The only negative was the buy your own happy hour. The workout room was limited, but the property offered free off site facilities.

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Helpful?
Thank Gordon F
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear yesterday, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank you...

Reviewed 18 October 2016 via mobile

We booked the Springhill Suites NASA location for our daughters wedding. We had booked a block of rooms for the occasion. I can't say enough wonderful things about the staff! Our rooms were spacious, clean, and very accommodating. Anything we wanted was not a problem. The front desk staff felt like our family! This hotel is a must stay! We...

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Helpful?
Thank Missi F
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear Missi F, We’re happy to hear from you and glad to know you and your guests enjoyed their stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel for this special occasion. Thank you for your kind feedback and we look forward to hosting you again. Best, Evette Torres General Manager

Rochester Hills, Michigan
Reviewed 24 August 2016 via mobile

This hotel seems fairly new, as the decor is fresh, clean and modern. The front desk staff during my visit was extremely friendly, helpful and courteous. The room was clean and functional, especially for a business traveler. My only complaint would be with the air conditioning unit. It was extremely loud, especially when turned my enough. Loud enough to even...

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Helpful?
Thank winters719
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear winters719, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service and accommodations. I have noted your feedback regarding the air conditioning. Thank you for staying with us and we look forward to seeing you again. Best, Evette...

Yoakum, Texas
Reviewed 20 August 2016 via mobile

My daughter had just be discharged from surgery. She was very sedated and could not walk. They did not have a wheelchair but JOHN had a chair on wheels from the office brought to us, saw I was having trouble pushing her so he helped me push her up our room! He also changed our room to one closer to...

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Helpful?
1Thank bootlegger77
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear bootlegger77, Our staff makes sincere hospitality their priority; I’m glad that our team could provide some comfort and assistance during a stressful time. Reflections like yours allow us to monitor our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again. Best Wishes, Evette Torres General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Among NASA /Webster, TX hotels, the SpringHill Suites by Marriott Houston NASA/Webster hotel blends modern style with relaxing comfort. It's easy to stay productive or just stretch out and relax in our spacious suites with custom comfort bedding, 32" flat screen TV, free wired and wireless high speed internet, mini-fridge and microwave. Start every day with our complimentary new breakfast featuring hot and healthy items. Unwind in our sparkling outdoor pool and don't miss a step in your healthy routine with our fitness center. Relax with a drink at our lounge or on our patio by our tranquil water feature. Ideally situated, the SpringHill Suites NASA/Webster hotel is located just 2 miles to NASA Johnson Space Center and minutes to Kemah Boardwalk and Big League Dreams Sports Park. Area companies include Houston Space Center, Boeing, and Lockheed Martin. The friendliest of Houston hotels, the SpringHill Suites by Marriott Houston NASA/Webster hotel is ready to exceed your expectations. ... more   less 

Additional Information about SpringHill Suites Houston NASA/Webster

Address: 1101 Magnolia St, Webster, TX 77598-5421
Region: United States > Texas > Texas Gulf Coast > Webster
Price Range: €112 - €180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston NASA/Webster 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Springhill Suites Houston Nasa/Webster Hotel Webster
Hotel Style:
#2 Family Hotel in Webster
#2 Business Hotel in Webster
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Houston NASA/Webster staff and other travellers.
1 question
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3 months ago

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Questions? Get answers from SpringHill Suites Houston NASA/Webster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to be on the back side facing the parking lots as traffic in the am can be loud but bot a problem”
 of 5 bubbles MA77777777, 16 Jan 2017 | Read review
“We were on the 2nd floor and heard no noise in 6 days =)”
 of 5 bubbles erick457, 25 Jul 2016 | Read review
“All rooms are quiet. We were on the 2nd floor just above the entrance,”
 of 5 bubbles pkrunch, 3 Jun 2016 | Read review
“Ask Steven.!!”
 of 5 bubbles 454kenh, 21 Apr 2016 | Read review
“Suites are really nice and you have a plenty of space.”
 of 5 bubbles RobertoF7, 6 Apr 2016 | Read review
5 of 5