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We stayed at this property for 3 days. Check in was smooth, and front desk staff very friendly. We got to our room, and noticed that the door didn't lock, so we called the front desk. The lady asked a few questions, but never gave...More
Response from IHGService, Guest Relations Manager at Staybridge Suites Houston / NASA - Clear LakeResponded 3 weeks ago
Hi Valued Guest,
Thank you for sharing your thoughts about our hotel. We rely on guest feedback as this will allow us to improve wherever possible. I am sorry to learn about the disappointments you had with the room accommodations and staff service. Our guest's...More
In a very stressful and emergent situation, I called Staybridge Suites, looking for refuge for our family. Two adult couples, an infant, and two dogs. This is not an easy find in Texas at this time due to hurricane Harvey displacement. The phone was answered...More
Mrs. Leping delivers several days of the week an excellent dinner. She also takes care for each guest, is talking with them and is helping.
complimentary breakfast and dinner.
Rooms are spacy (at least for Europeans) and in good conditions.
I really enjoyed my stay as usual. The rooms have a very serene atmosphere for relaxation and a comfortable nights sleep. This stay, I loved my view because I woke up in prayer with a beautiful sunrise. Before checking out, my colleague and I have...More
I spent about five weeks in this hotel when I came to town to help out after Hurricane Harvey. Staff was very attentive and responsive to my requests/needs. The hotel has free laundry and, in the laundry room, an ice machine. The rooms each have...More
We do allow pets in our building. There is a 75.00 dollar charge if you are staying 1 to 6 nights and a 150.00 charger if staying more than six nights. Please let us know if we may be of any further assistance.
Response from JackFrosty | Reviewed this property |
The evening social has finger food / apps. type of stuff. Sliders, pizza, tacos, nachos, those type of things. Nothing like a big dinner entree - but I would bet your kids find 1 or 2 items they like. The staff does rotate... More
The evening social has finger food / apps. type of stuff. Sliders, pizza, tacos, nachos, those type of things. Nothing like a big dinner entree - but I would bet your kids find 1 or 2 items they like. The staff does rotate the menu, so Tues. night won't be the same as Wed. night or Thurs.