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Hilton Waco

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Hilton Waco
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672 Reviews from our TripAdvisor Community

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Showing 668: English reviews
Berlin Heights, Ohio
Reviewed 6 August 2016

This hotel is in a great location and offers wonderful views of the Brazos River. It is walking distance for most city folk to the popular bars and restaraunts. They even provided a chilled bottle of wine in the room prior to arrival as requested. Top notch service and hospitality.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 411nicholass
Waco, Texas
Reviewed 3 August 2016

Waco is my hometown. When I have guests coming in and that's a lot know due to the Magnolia Silos I recommend the Hilton. It is close to everything. The Suspension Bridge, shopping at the Silos and Spice, the Farmer's Market (which is amazing here) and all the food trucks and restaurants. The rooms are great and the service is...

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Thank KELBIRD67
Fort Collins, United States
Reviewed 30 July 2016

From the moment I approached the front desk I felt at home. The front desk clerk was very friendly and efficient and had me checked in within two minutes. I had requested a higher floor room and was accommodated with no issues. The room was clean and fresh smelling, the air conditioning on and I was able to relax immediately....

Review collected in partnership with Hilton Hotels & Resorts
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Thank Mark A L
Waco, Texas, United States
Reviewed 29 July 2016

The walls were so thin that the room next to me kept me up most of the night. I tried calling the front desk & security X 3, no answer. Then they switched my room on request in the morning and gave me a room that had people already in it. They were shocked as I was when I opened...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Becki W
Ryan V, Manager at Hilton Waco, responded to this review

Dear Becki, Thank you for letting us know about your bad experience at our location. It is unacceptable that we had you go into another room with guest in it. That was a terrible mistake on our part. I am very sorry that this happened to you. We would love to have the opportunity to “Make It Right” and therefore...

Reviewed 29 July 2016

This newly remodeled hotel is clean and the staff is great! Location is by the river downtown and with easy access to everything in Waco. The executive level is worth the extra money. Shopping, restaurants and food trucks are within walking distance. Will stay here next time for sure!

Review collected in partnership with Hilton Hotels & Resorts
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1Thank E6962XZcharlottes
Spring, Texas
Reviewed 25 July 2016

Very Friendly Staff. Undergoing renovations. I'm Diamond with Hilton and was able to get a room/floor that was newly renovated. Close to most everything in Waco. Workout facility is not up to Hilton standards...poor at best. Will book again.

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2Thank BigETexasTravler
Alvaro R, Manager at Hilton Waco, responded to this review

Thank you taking the time to leave us a review. We are always pleased to know that our loyal guests enjoyed their time with us. I do apologize about the fitness center, we are still waiting for some final touches. We hope that you will stay with us again so we can continue to give you the experience you deserve....

Portsmouth, Virginia
Reviewed 25 July 2016

My overall experience was great. Ms Jennifer, did everything she could to accommodate my request. Things are definitely changing for the better in and around downtown Waco. I believe the Hilton and surrounding area will continue It's expansion as a tourist destination.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Bryant N
FL
Reviewed 25 July 2016 via mobile

Across from the Brazos River, the location of this hotel is great. Walking distance from the Spice Village shopping mall & lots of restaurants. The hotel is undergoing renovation so the entrance looks like a work site; dug up flowers beds, trash bin overflowing, no carpet & really quite a stark & unwelcoming entrance. Our corner room was lovely; it...

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2Thank JYPA
Ryan V, Manager at Hilton Waco, responded to this review

Thank you for taking the time to leave an extensive review. I am glad that overall, you enjoyed your experience and I appreciate your pointing out where we can improve. This information is always useful in knowing what our guests see as our short falling so that we can work toward giving you a better experience. I hope that you...

Houston, United States
Reviewed 25 July 2016

Awesome location and superb service from the staff!!! This hotel is located right in front of the Waco Suspension Bridge, very close to Magnolia, and lots of food trucks and restaurants around. The executive lounge was clean and nice and always stocked with snacks and drinks. Very convenient! The staff will go above and beyond too to serve and made...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Sarah S
Louisville, Kentucky
Reviewed 24 July 2016 via mobile

This hotel was a nice surprise. Clean, comfortable, quiet, great location, great service . . . what more can you ask for? I would recommend this hotel to anyone. Even though it's located at the convention center, on the weekend it was very quiet and very convenient!

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Thank tbmckinley
Alvaro R, Manager at Hilton Waco, responded to this review

Thank you so much for your kind words. We look forward to having you stay with us again so we have the opportunity to give you another great experience. Sincerely, Ryan Vassilico Guest Experience Manager\ Hilton Waco

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Brazos Grille at the Hilton Waco
Brazos Grille at the Hilton Waco
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hilton Waco is located in the heart of downtown Waco, on the banks of Brazos River. We are connected to the Waco Convention Center via a covered walkway. Our hotel offers over 10,000 sq. ft. of versatile meeting space for up to 200 guests. All of our guest rooms have Hilton Sweet Dreams bed and Serenity linen packages, separate sitting areas, flat screen LCD color TV's, working desk and office chair. Complimentary wireless internet access is available throughout the property as well as a 24-hour business center. Workout in the modern fitness center or take a plunge in the outdoor pool. We also have our on-site restaurant, Brazos Grill featuring succulent steaks and innovative Italian cuisine. Our Waco hotel’s Starbucks® Coffee kiosk offers freshly brewed coffee and the Lobby Bar offers evening drinks and bar snacks. ... more   less 

Additional Information about Hilton Waco

Address: 113 South University Parks Drive, Waco, TX 76701-2241
Region: United States > Texas > Waco
Price Range: €138 - €249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Waco 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Hilton Waco Hotel Waco
Hilton Hotel Waco
Waco Hilton Hotel
Hotel Style:
#7 Family Hotel in Waco
#7 Business Hotel in Waco
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Waco staff and other travellers.
6 questions
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Questions? Get answers from Hilton Waco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a little extra to get a Brazos River view, beautiful.”
 of 5 bubbles 324MikeS, 24 Mar 2017 | Read review
“Go elsewhere.”
 of 5 bubbles SueCliff52, 8 Feb 2017 | Read review
“We had room 1104 and it looked out over the river.”
 of 5 bubbles calsand, 5 Feb 2017 | Read review
“11th floor is more expensive, but well worth it.”
 of 5 bubbles abqcrutch, 1 Feb 2017 | Read review
“Ask for a lake view”
 of 5 bubbles Montecore1, 2 Jan 2017 | Read review
5 of 5