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Hotel Indigo Waco - Baylor

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#2 of 30 Hotels in Waco
Certificate of Excellence
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Hotel Indigo Waco - Baylor
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643 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo Waco - Baylor
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Showing 638: English reviews
Edmonds, Washington
Reviewed 14 August 2016

Staff is helpful, the room was great and beds comfy, and the breakfast in hotel was delicious. The only drawback is that trains run nearby and blow their whistles long and loud in the EARLY morning. But it's an easy walk to Magnolia Market and parking is free. If you're a Baylor family, it's easy to get to the university.

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Helpful?
1Thank Bobbie N
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello Bobbie N, We are truly sorry that the train disturbed your sleep. Aside from that, it sounds like you had a great stay with us! Thank you for taking a moment to give us such a great review and 5 star rating! We look forward to your next stay. Best Regards

San Diego, California
Reviewed 13 August 2016 via mobile

We have stayed here several times and have never been disappointed. The staff is very attentive and friendly. Rooms are a great size and always clean. Really like the modern furnishings and design. Had problem connecting to the Internet and the front desk was very helpful and resolved the problem immediately. Hands down the best hotel in Waco!

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Helpful?
Thank sandyleebelize
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello Sandyleebelize, Our team really appreciates your compliments on our costumer service! It is music to our ears when our guests comment on our teams efforts. We look forward to seeing you on your next trip to Waco! Sincerely,

Reviewed 9 August 2016 via mobile

Had to cancel within hours of making the reservation. This was weeks before the date. They were happy to cancel, but kept all my money. We tried to mediate with them but without any luck. They had weeks to re sell that room. Beware, they don't care.

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Helpful?
Thank Joe W
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello Joe W, I do apologize that you did not have the best experience with us during your reservation process. Our company has tightened our advanced purchase policy, which is the reason the agent was unable to refund your money. I truly regret that were not able to accommodate, but wish you the best in your future travels. Sincerely,

Los Angeles, California
Reviewed 6 August 2016 via mobile

Great hotel in Waco tx area, at first you walk into the high ceilings and nice restraunt bar os directly in front . Nice clean modern rooms with bathrooms alike . Reception and staff are very friendly and can help you on the stay .. Saw a couple black sub that may be for shuttle service although we did not...

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Helpful?
1Thank John S
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello John S, Thank you for you review on your recent stay at Hotel Indigo Waco-Baylor. It means a lot that you took a moment to let us know how your experience went. As you noted, our staff is always ready to help with any inquiry or request you might have. And thank you for complimenting the hotel's decor and...

Hewitt
Reviewed 6 August 2016 via mobile

This is an amazing hotel in Waco. The Suite is amazing and very modern. It is an unbelievable place for you and the wife to get away to for a date night. The Bistro downstairs offers great selections on apps, entrees, and drinks. They also provide room service if desired

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Helpful?
Thank 522troys
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello 522troys, Thank you for such an amazing review! It's lovely to hear that you and your wife enjoyed your date night at Hotel Indigo and the Brazos Bar & Bistro. Chef Randy is currently working on refreshing our menu, so we hope to see you back to try our new dishes! Best Regards

Houston, Texas
Reviewed 2 August 2016 via mobile

Took a girls weekend to Magnolia Market and selected this hotel. We were within a short walk to Baylor, the Farmer's Market, Magnolia Market, Spice Village and the Dr. Pepper museum. Rooms were clean, beds comfy and decor had a funky vibe. Hotel restaurant and bar were great as well. Order the Texas mule, it's yummy. Staff was great. Only...

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Helpful?
3Thank vlfair
Diana M, Owner at Hotel Indigo Waco - Baylor, responded to this review

Hello vlfair, With so much to do close by, Hotel Indigo is the best destination for a girls getaway weekend! And now with a Silos Trolley making a stop right by our hotel, it makes it so easy to visit all the attractions Downtown Waco has to offer. We are currently working on a solution for our parking spot shortage,...

Louisiana
Reviewed 1 August 2016 via mobile

This hotel is wonderful. Girls get away trip. Reception staff was very nice and helpful. Even had area map. Beautiful lobby with comfy furniture. Room was great had Keurig coffee machine, large bathroom with great shower. Bed was super comfortable as were the pillows. Especially nice after a long shopping day! The best part of hotel was the restaurant, Brazos...

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Helpful?
1Thank becdev
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello becdev, Thank you for your kind words!! I love that you took notice of all our great amenities and warm helpful staff. And yes, it is delightful to immerse yourself in our plush beds after a long day of shopping and sight seeing. We hope to see you back on your next visit to Waco, when you can try...

Bakersfield, California
Reviewed 31 July 2016 via mobile

Can't say enough about this place. It's very nice! The furnishings are hip and modern. The rooms felt spacious, the staff was helpful, and the bar was open and inviting. The location is central to downtown so you are just steps away from locations in Waco like Magnolia, the Phoenix Ballroom, the Dr. Pepper museum...

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Helpful?
1Thank Lara W
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello Lara W, Thank you for the perfect review! Its wonderful to know that we delivered a great hotel experience for you. We hope to see you back soon! Best Regards

Reviewed 29 July 2016

I have stayed here 6 times when I come to do business in Waco. Robert greets me with the best attitude, one night was after midnight upon my arrival and he made accommodations for me way above and beyond, he gets it! I love staying here the bar is amazing, Blake is a true wine enthusiast enjoyed his knowledge very...

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Helpful?
1Thank Kyle C
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello Kyle C, Thank you for taking a moment to leave such a wonderful review of our hotel and staff. Robert and Blake are great team members who always go above and beyond for our guests. It is a pleasure to have you with us while you are in Waco, and we look forward to seeing you back soon! Best...

Waco, Texas
Reviewed 26 July 2016 via mobile

On the day I can to this establishment I was greeted by a beautiful young lady, who also helped me check in. First entering the room pretty nice. Beds extremely comfortable pillows were great. Food was pretty good in the build The pretzel bites are to die for. Pool area nice Gum not too bad but most of all I...

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Helpful?
Thank Robert S
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello Robert S, What a perfect review! It is certainly a reflection of what we as a team strive to provide each and every one of our guests. We cannot wait to have you back! Best Regards Diana M.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge

Additional Information about Hotel Indigo Waco - Baylor

Address: 211 Clay Ave, Waco, TX 76706-1039
Region: United States > Texas > Waco
Price Range: €141 - €338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Waco - Baylor 3.5*
Number of rooms: 111
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Hotel Style:
#1 Romantic Hotel in Waco
#2 Family Hotel in Waco
#4 Business Hotel in Waco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Waco - Baylor staff and other travellers.
4 questions
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Washington DC, District of Columbia
3 months ago
Arvada, Colorado

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Questions? Get answers from Hotel Indigo Waco - Baylor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pet friendly rooms are located on 1st and 2nd floors.”
820christied, 13 Mar 2017 | Read review
“Rooms on front side of hotel are farthest from train crossing only one block away.”
Hensaustin, 5 Mar 2017 | Read review
“Our room was one quarter distance from the end. Very quiet, no problems at all.”
572sandysue, 9 Feb 2017 | Read review
“Best hotel in Waco”
richardDFTR, 7 Feb 2017 | Read review
“I'm not sure there is a noisy room as the elevators are close, but not adjoining.”
ContractVoice, 5 Jan 2017 | Read review
5 of 5