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Holiday Inn Tyler-South Broadway

Hotels.comUS$114*
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#2 of 38 Hotels in Tyler
Certificate of Excellence
GreenLeadersBronze level
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$149*
US$114*
US$149*
US$113*
US$149*
US$114*
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Holiday Inn Tyler-South Broadway
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385 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Tyler-South Broadway
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Showing 384: English reviews
Kilgore, Texas
Reviewed 23 June 2016

The governmental agency I work for has used the Holiday Inn Tyler - South Broadway event space for many years for special events. Recently we used their ballroom and break out room spaces for an orientation day. The staff is so attentive and everything was set up perfectly. The recent renovations of the facility were also very impressive. I would...

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Helpful?
Thank lindsayvanderbilt
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your comments regarding the renovations and the staff at the Holiday Inn-Tyler So Broadway. We value comments such as yours and will share it with the staff. Please come back and see us soon

Port Ewen, New York
Reviewed 23 June 2016

My room was lovely and the attendant replenished everything flawlessly unlike hotels at twice the price. Great and plentiful pillows. Comfy bed. Huge tv. Nice breakfast buffet and well stocked bar for evening imbibing. I asked for color copies of a report and the lovely Jennifer (front office manager) asked me to email to her and she printed it quickly...

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Helpful?
Thank 1Tulip
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the kind comments regarding your stay at the Holiday Inn-Tyler So Broadway. We appreciate the feedback and please know that our guest satisfaction is the utmost on all our staff's minds. I will certainly pass along your comments regarding Jennifer to her and we hope to see you again soon

Cleveland, Texas
Reviewed 21 June 2016

We recently stayed at the hotel with family. This hotel is beautiful. We had a wonderful breakfast in the restaurant-one of the best made to order omelets I have ever had! The staff makes you feel welcome from the time you check in, until the bellman helps you out with your bags!

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Helpful?
Thank brittanythompson416
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the kind words regarding the Holiday Inn-Tyler So. Broadway in Tyler TX. We appreciate the comments concerning our food and the service we provide our guests. We are one of the few hotels left that have bellman to help our guest upon their arrival and departure. We hope to see you again soon

Lake Charles, Louisiana
Reviewed 12 June 2016

This is my 5th trip to Tyler, TX and to stay in the Holiday Inn South Broadway. I have never had any issues with the hotel. The food is always good, the staff is always more than helpful and friendly. Every year I see Cassundra and she goes above and beyond to help everyone out. This year, the hotel remodeled...

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Helpful?
Thank amzi2016
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your comments regarding your stay at the Holiday Inn Tyler So. Broadway. We value your comments and will pass them along to our staff. The Rug Hooking Camp is a joy to have at our hotel and we appreciate your business. I am sorry about the Roly Poly's but I agree they are a Texas...

Quitman, Texas
Reviewed 10 June 2016

What a great surprise for the kids! They were showing the movie Nemo at the pool! Our kids were able to swim, AND watch one of their favorite movies POOLSIDE! This hotel is in a great location on Broadway, close to shopping and restaurants. Our room was spotless, updated and very welcoming. Added plus of microwave and small fridge in...

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Helpful?
Thank MarkandLindsay88
Spring Hill, Tennessee
Reviewed 10 June 2016 via mobile

I have stayed at many Holiday Inn's across the nation, but the service here in Tyler was amazing!! From the time I arrived Holly at the front desk went above and beyond to accommodate me. The restaurant at the hotel was also very clean and Crystal behind the bar did an amazing job ensuring our needs were met. I will...

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Helpful?
Thank mjc0531
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding your stay at the Holiday Inn Tyler So. Broadway in Tyler. We value your comments and will pass them along to the staff. We hop to see you again soon upon your return to Tyler.

Murfreesboro
Reviewed 8 June 2016

I stayed at this hotel years ago but it was not up to standards for a good business hotel. I tried it again this week and was very impressed with the remodel and significant upgrade in all aspects of the hotel. For starters, the front desk service is not fast and friendly (thank you Dalia and Holly). The rooms are...

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Helpful?
Thank BigBake
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind overview of what you experienced prior and your new experience at the Holiday Inn-Tyler So Broadway. You like many of our guests are loving our new look. I am hoping you meant that the service WAS fast and friendly as I know our guests are making several comments about our service to our...

Reviewed 8 June 2016 via mobile

Nice hotel to say in.rooms where clean and breakfast was outstanding.place was quiet and lots of good parking outside staff was very helpful and friendly. holly at front desk was very helpful it with everything I joyed the stay. Would recommend anybody there want to stay at a holiday express.

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Helpful?
Thank Darius T
Reviewed 6 June 2016 via mobile

Dont know what i would have done without Holly!! We were here last week and she was so helpful. We looked for her especially this time. She accommodated us with a correct room mom needed.We had Holly fix the room to where mom could have a walk in shower.Then she came down and helped with turning the heat on

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Helpful?
Thank Melissa K
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding Holly at the Holiday Inn So Broadway in Tyler TX. We appreciate your comments and I will certainly pass them along to Holly. I was happy to see that she took care of all your needs...Please come back and see us again soon

Reviewed 25 May 2016 via mobile

This hotel is very easy to locate. Updated lobby furnishings. Rooms are clean and well-kept. It is an older site, but they've done a good job to keep it fresh and modern. The Wi-Fi was tricky on my iPhone, but no issues on my laptop. Restaurants for breakfast lunch and dinner are within walking distance.

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Helpful?
Thank Mike N
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your feedback on the Holiday Inn-Tyler So Broadway. We appreciate your comments concerning our recent renovations. We do have a full service restaurant available for all three meals, plus a full service bar. I hope you were able to use our facilities as we have great food and service. We hope to see you again when you...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn South Broadway is Tyler's largest full service hotel and is the business traveler's first choice when choosing a hotel in Tyler. Winner of a "Best of 2009" award by Texas Meetings + Events Magazine, it is easy to see why we are the meeting planners first choice as well. Families love us because kids eat and stay free in our hotel! Pets are welcome too! Check out our Holiday Inn hospitality soon! ... more   less 

Additional Information about Holiday Inn Tyler-South Broadway

Address: 5701 S Broadway Ave, Tyler, TX 75703-4350
Region: United States > Texas > Tyler
Price Range: €102 - €148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Tyler-South Broadway 3*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Orbitz, IHG, Hotels.com, Hotwire, Travelocity, Booking.com, getaroom.com and HotelQuickly so you can book your Holiday Inn Tyler-South Broadway reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Tyler-South Broadway Hotel Tyler
Holiday Inn Select Tyler
Tyler Holiday Inn
Hotel Style:
#1 Green Hotel in Tyler
#4 Business Hotel in Tyler
#9 Romantic Hotel in Tyler
#11 Family Hotel in Tyler
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Questions & Answers

Questions? Get answers from Holiday Inn Tyler-South Broadway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are upstairs. But if you are wanting to swim, choose your room closer.”
louannd461, 26 Apr 2017 | Read review
“Join IHG club for the complimentary happy hour and breakfast”
306mjs, 25 Apr 2017 | Read review
“they all seem to be good rooms”
velmapennington, 10 Apr 2017 | Read review
“there are plenty of eateries in the area and it is close to a shopping mall”
BHELLANGEL, 18 Jan 2017 | Read review
“Great location to good restaurants in the Tyler area.”
johnswinford, 9 Jan 2017 | Read review
5 of 5
Hotels.com
US$114* /night
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PricelineUS$113
HolidayInn.comUS$114
HotelQuicklyUS$149
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*Disclaimer
Prices are for 1 room, 2 adults
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