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Holiday Inn Express & Suites

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57 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Lititz, Pennsylvania
Reviewed 19 August 2014

I also have mixed feelings about this place as did a previous reviewer. I needed a hotel close to where I was working when visiting Tyler this week so I selected this hotel due to its location. The facility isn't new and it's been maintained but it needs some additional attention - the sink in my room had several scratches...

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Helpful?
1Thank BVDPA
HIE North Tyler E, Manager at Holiday Inn Express & Suites, responded to this review

BVDPA We first of all want to thank you for staying with us while you were in town. We will be going through renovations soon and try to keep our hotel up to date by adding new things and keeping everything fresh, clean and a great visit while you are here. We always appreciate feedback from our guest even if...

Houston, Texas
Reviewed 19 July 2014

It's a fairly average hotel for Holiday Inn. I have mixed feelings about it though. It is a quiet hotel kinda off the beaten path and it is an older hotel with a funny smell, a stagnant smell, wall paper is worn and beginning to tear in places. Our bathtub did not drain very good but had a great shower....

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Helpful?
1Thank bruce120
HIE North Tyler E, Manager at Holiday Inn Express & Suites, responded to this review

bruce20 Thank you so much for staying with us recently. We are sorry to hear that your stay was less than wonderful but hope you experienced a friendly staff and welcoming feeling. We are going to be going through a major renovation this fall taking into consideration all the things guest have been telling us. We are working with new...

Reviewed 3 June 2014

The rooms were fairly spacious and clean. The bed was comfortable. I liked that you got a firm and a soft pillow for each person. The bathroom was nice, although a bathroom fan would be a plus. The breakfast was very good, loved the pancake maker! The pool and pool area were fairly small and there were not enough lounge...

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Helpful?
2Thank dcaiani
HIE North Tyler E, Manager at Holiday Inn Express & Suites, responded to this review

dcaiani Thank you so much for the review. We are glad to hear that you enjoyed your stay with us. We strive to be a a welcoming hotel with a wonderful staff. We are going through renovations soon and will be taking all feedback into consideration, a bathroom fan is a lovely idea to add to that for circulation. We...

Reviewed 14 April 2014 via mobile

Had reserved 2 rooms with 2 queen beds, when we got there the only had kings left so we had to get roll away. Really needs update, furniture very worn, beds were lumpy, cracks in sinks. For the price paid and staying at Holiday inn express a lot this one is rough.

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Helpful?
1Thank Robert S
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear Robert S, Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations you received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments...

Reviewed 7 March 2014 via mobile

The lady who checked us in this great. My room was good size, fairly comfortable. The only complaint about the room was the arms of the desk chair had their outer covering worn completely out. But the exercise room was a joke. It looks like you could hurt yourself easier on the equipment there than exercise.

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Helpful?
Thank Bfhat
brendarichardsonhie, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Brenda, S Guest Relations @HIE Tyler North

Texas
Reviewed 12 October 2013

We drove 2 and a half hours to watch our high school football team play in Tyler. We decided to stay the night after we heard Lindale was having a Fall Festival. Walked in and had my room key in record time. The room temp. Was set at 74. The wife slept like a baby and almost missed the good...

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Helpful?
Thank mjkfarm
Hevin M, Manager at Holiday Inn Express & Suites, responded to this review

Dear mjkfarm, We really appreciate you staying with us at Holiday Inn Express Tyler North. We are very glad you enjoyed our hotel and hope to see you again very soon! : )

Concord, California
Reviewed 9 October 2013

I travel to different parts of the country on a weekly basis and mostly stay at Holiday Inn Express. I have come to rely on a generally pleasant and comfortable stay. Every once in a while one stands out above the others. This Holiday Inn is one of those. The room was large and comfortable with lots of lighting which...

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Helpful?
Thank ottovanv
Hevin M, Manager at Holiday Inn Express & Suites, responded to this review

Dear ottovanv, Thank you very much for staying with us at Holiday Inn Express Tyler North. We appreciate the compliments on our staff. We take pride in striving for 110% customer service. We hope you will come stay with us again soon. : )

Fort Worth, Texas
Reviewed 8 October 2013

The room was immaculate (priority # 1). Furthermore, the room we had (a suite) had a 50" HDTV! I've never seen such a large TV in a hotel... The mattress was a memory foam mattress, and my wife said she loved the pillows. The bathroom is a bit outdated and lacks the granite counters that you might have come to...

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Helpful?
Thank Adoniram
Hevin M, Manager at Holiday Inn Express & Suites, responded to this review

Dear Adoniram, Thank you very much for choosing to stay with us at Holiday Inn Express Tyler North. We want to stand out over our competitors and have used the Large Flat Screen TV's and New Memory Foam Mattresses as the first step to succeed in that. We are in the plans to do more updating this spring to include...

Texas
Reviewed 25 July 2013

Sister and I stayed here recently as it was close to medical facility where she was having a procedure. The hotel was clean and rooms a nice size. Check in was easy enough but upon check out there was no one to be found just a sign saying they'd be back. We didn't make breakfast so won't comment there. The...

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Helpful?
Thank Illusionsphotog
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear Illusionsphotog, Thank you very much for taking the time to share your comments online. It is delightful to know that our rooms were of comfort for your needs. However, I am sorry that the noise levels were a dissatisfaction and also my apologies that your check out experience was sub standard. We appreciate your feedback and your business. We...

Fort Wayne, Indiana
Reviewed 13 April 2013

Best of the rest...i usually stay where the choice is close to where i will be working and in a somewhat clean and safe area of town. Nothing really 'special' here, but good for the stay. Decent location and the hotel was above average for the Holiday inn Express types. Friendly staff and the rooms were good. My stay was...

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Helpful?
Thank jsloan_mmc
brendarichardsonhie, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

MR. JSLOAN_MMC, Thank you so much for your review on our hotel. I'm glad to hear that you've enjoyed your stay with us. We value your feedback and hope that you will visit us again. Sincerely, Brenda, S Guest Relations @HIE Tyler North

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Tyler offers 67 interior corridor guest rooms.Come experience the warm and friendly atmosphere of the Holiday Inn Express in North Tyler, Texas. Flying in to Tyler Pounds Airport? Give us a call at least 24 hrs in advance and pre-book your ride. Our complimentary airport shuttle service runs from 7 AM to 10 PM and we'd be happy to pick you up. We're just minutes away from Caldwell Zoo, Tiger Refuge Park, and the beautiful Tyler Rose Gardens. We are also convenient to the University of Texas at Tyler Medical Center and Mother Frances Hospital.Our free deluxe breakfast serves hot items to get your day started. Check out our web site and take a look at the cinnamon rolls. Can't you just smell 'em? Stay on track with your fitness regime by working up a sweat in our fitness center. Feel like you are at home in one of our business suites or relax in our Jacuzzi suite. All rooms feature free high speed Internet along with a mini fridge and microwave, full size iron board and steam iron and color TV with free HBO. Our apologies, but no pets are allowed. Must be 21 years of age unless active military. Pool and hot tub closed until further notice. ... more   less 

Additional Information about Holiday Inn Express & Suites

Address: 3247 W Gentry Pkwy, Tyler, TX 75702-1312
Region: United States > Texas > Tyler
Price Range: €90 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 67
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Also Known As:
Holiday Inn Express And Suites
Holiday Inn Express Hotel Tyler
Holiday Inn Tyler
Tyler Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a different hotel.”
 of 5 bubbles littlemtn, 31 Oct 2015 | Read review
“Choose one with out the loud air condition unit”
 of 5 bubbles Parispaigepayton, 10 Jul 2015 | Read review
“stayed on top floor”
 of 5 bubbles mjkfarm, 12 Oct 2013 | Read review
“Join the Priority Club to get room upgrades”
 of 5 bubbles TexasPadre, 11 Oct 2012 | Read review
“If you join their rewards program, you get a complimentary upgrade to a better room!”
 of 5 bubbles LillyS280, 9 Oct 2012 | Read review
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