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Holiday Inn Express & Suites Tyler South

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136 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Tyler South
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Showing 134: English reviews
Lake Jackson, Texas
Reviewed 20 October 2014

All that I expect from a Holiday Inn. Had a burned out bulb that the front desk got fixed immediately. Breakfast was good. Location was great. Price was a little high compared to others in the area, we may go further out to get a better price next time. I would stay in again.

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Helpful?
Thank EdAmyZD
TylerHotelSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear EdAmyZD, Thank you for your feedback regarding your most recent stay with us! We appreciate you choosing the Holiday Inn Express South and are glad to hear that you enjoyed your stay! We will be sure to pass on the compliments to the appropriate departments. We look forward to seeing you on your next trip to Tyler!

San Martin, California, United States
Reviewed 6 October 2014

I am an IHG member and this the worst that I have stayed in. We were SO happy to be "upgraded" to the Presidential suite. Well, the jacuzzi tub had huge patches in the bottom of the to pub, the toilet rocked back and forth and we could close the door to the bathroom because the door handle was about...

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Helpful?
Thank Brenda W
TylerHotelSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear Brenda W, Thank you for your feedback from your recent stay with us! We sincerely apologize for the experience you had on your most recent stay with us. We do try to give complimentary upgrades to all of our IHG Rewards Members as often as we can to our suites. Please rest assured that we have addressed the issues...

Texas
Reviewed 30 September 2014

We stayed 2 nights. One with points and one with a state rate. They gave us fair warning that it would be a packed weekend. Since we didn't make both night reservations at the same time we were told upfront as well that we would have to change rooms. I appreciate the heads up in advance. The place is clean...

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Helpful?
Thank Texasgaltravel
TylerHotelSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear texan9, Thank you for your comments regarding your most recent stay with us! We appreciate the comments & will be sure to communicate them to the appropriate departments. We are glad to hear that you enjoyed your stay especially on the busy weekend - the weekends tend to be pretty busy in Tyler! Thank you again for taking the...

Baton Rouge, Louisiana
Reviewed 5 August 2014

Clean, comfortable, large rooms with refrigerator, microwave, hot exceptional breakfast choices, indoor pool, and workout room. Free wifi and fresh linens. Hot breakfast includes hot cinnamon rooks every morning, a choice of pork or turkey sausage, pancakes, egg omelet, boiled eggs, whole or chocolate milk, Quaker oatmeal, various cereals, juices, coffees, teas, fresh fruit, hot biscuits, walnuts and dried sweet...

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Helpful?
Thank Dr Cheryl M
CourtyardTylerSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear Dr. Cheryl M, Thank you for your feedback regarding your recent stay with us! We are thrilled to hear that enjoyed your overall experience with our amenities! The breakfast & variety of options and then our large indoor pool are a few of our favorite amenities when it comes to Holiday Inn Express - we're glad you thought the...

Fort Worth, Texas
Reviewed 1 July 2014 via mobile

Upon checking in on Friday evening, went to take a shower and there was long black hairs in the bathtub and on the floor by bathtub!!! So needless to say I told the desk clerk Saturday morning about the dirty bathroom, assuming it would be very clean when we returned on Saturday evening and NO it was not!!! I spoke...

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Helpful?
1Thank glennjam
HolidayInnExpTyler, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear JamieCresson_Texas, Thank you for taking time to give us a review from your recent stay with us! We appreciate the feedback and are disappointed to know your stay was not up to the expectations you are accustomed to receiving from a Holiday Inn Express property. As a former employee of a Holiday Inn property, you know how seriously reviews...

Upstate NY
Reviewed 31 May 2014 via mobile

My husband and I stayed for a week during a national tournament. When we arrived at 11:30pm the front entry was closed for renovations. We went in a side entry and were on to our room quickly. Our first two night were in a room with jacuzzi. The room was nice, but we moved to the executive suit with a...

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Helpful?
1Thank TurquoiSea
HolidayInnExpTyler, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear TurquoiSea, Thank you for your feedback regarding your stay with us in May! We appreciate the feedback & are glad to hear that you had a great stay! We will be sure to pass on your compliments to appropriate departments and appreciate your patience with us while we were under going remodeling to better the hotel for our guests....

Cornelius, North Carolina
Reviewed 29 April 2014

I just finished a stay at this hotel for a business trip. The check in was smooth, rooms were clean and breakfast was very good. But after I checked out from the hotel, I had the best customer service experience I've ever encountered. On my way to the airport I was notified by an employee named Taylor that I had...

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Helpful?
1Thank rtw00
HolidayInnExpTyler, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear rtw000, Thank you for your comments regarding your recent stay with us! We are so glad to hear that you enjoyed your stay from the rooms to check-in process and breakfast and of course, the customer service! We strive to provide the best customer service to all of our guests and are happy to hear that you received nothing...

Palestine, Texas
Reviewed 15 February 2014

My husband and I stayed Valentine's night and were looking forward to the Jacuzzi tub in our room. The tub looked as if it needed cleaning (jets were pretty grimy looking), so we sprayed it with some cleaner we bought and ran the jets for a while. After some scrubbing, it was worth it, because it was great. Unfortunately, that...

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Helpful?
Thank Felicia C
HolidayInnExpTyler, General Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Dear Felicia C, Thank you for your comments regarding your recent stay with us. Providing excellent customer service is our goal and we apologize for the experience you had with your guest room. We have addressed the cleanliness issue & customer service experience with our staff. We will be working closely with the housekeeping department to ensure the cleaning procedures...

Thicket, Texas
Reviewed 10 January 2014 via mobile

We were told by the manager that our rooms would be ready upon arrival. At 5:00 p.m.they are still not ready. I will never stay here again. I would advise the same. The desk clerks seem unconcerned. Other groups walked right in at got a room.

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Helpful?
Thank TexasHunter270
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Dear TexasHunter270, Thank you for your review regarding your experience. We are glad you like our convenient location. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the hotel staff may have caused. We will follow up with the staff to ensure that similar incidents won't happen again. We appreciate...

Cypress, Texas
Reviewed 1 November 2013

I'll give it 7 stars out of 5! We travel to Tyler to see our daughter (at college) several times during the year and at times are joined by Gramma & Grampa too. Quite honestly there are several hotels to choose from on the south loop area....some good....some so-so....some just nasty. For me (the dad) - AC, big TV, hot...

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Helpful?
Thank 12Barney
HolidayInnExpTyler, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear 12Barney, Thank you so much for your feedback regarding your most recent stay with us! We are so glad to hear that you and your wife enjoyed your stay with us and we will be sure to pass on the comments to each department. We strive to provide the best stay and experience for each guest and definitely recommend...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Tyler South.Our award-winning hotel near the University of Texas-Tyler is within minutes of the Tyler Pounds Regional Airport and downtown Tyler. The Holiday Inn Express South provides easy access to major Tyler attractions and businesses.Leisure guests will find that our East Texas hotel near Tyler State Park and the Discovery Science Place is the perfect place to stay. Less than five miles from our exceptional accommodations, visitors can observe wildlife at the Caldwell Zoo, tour the historic McClendon House, attend a concert at the Cowan Center or visit the Tyler Municipal Rose Gardens.Convenient for business travelers, our premier lodging is near corporate offices such as Sandrill Inc., Delek Refining Ltd., Suddenlink, Trane and CB & I Howe-Baker. The Harvey Hall Convention Center is located two miles from our Tyler accommodations. Tyler Junior College, Trinity Mother Francis and East Texas Medical Center are also nearby. Additionally, we provide free high-speed, wireless and wired Internet access for your convenience.While lodging in Tyler, Texas, be sure to enjoy our smoke-free hotel's choice amenities. We have a complimentary hot breakfast bar and an indoor pool with a whirlpool and sauna. Our Tyler hotel also has a well-equipped fitness center, convenience store and newsstand, a shoe-shine station and self-laundry services. We hope you will stay at our award winning property during your vacation. ... more   less 

Additional Information about Holiday Inn Express & Suites Tyler South

Address: 2421 E Southeast Loop 323, Tyler, TX 75701-7343
Region: United States > Texas > Tyler
Price Range: €99 - €129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Tyler South 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Tyler South Hotel Tyler
Holiday Inn Express And Suites Tyler South
Tyler Holiday Inn
Hotel Style:
#12 Business Hotel in Tyler
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Tyler South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hope and pray they replace all the window unit AC's”
Arnold_Ziffel, 23 Apr 2017 | Read review
“All rooms we have stayed in were very quite and more than adequately furnished !”
Sudnmpac, 29 Mar 2017 | Read review
“Book early for 1 st floor rooms.”
darrellc520, 18 Mar 2017 | Read review
“get one away from the elevators when there is a conference going on.”
Steveh1993, 28 Aug 2016 | Read review
“We requested a room on the bottom floor to be close to the pool so we didn't have to take an elevator to go to the pool.”
texascouple25, 1 Aug 2016 | Read review
5 of 5