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Comfort Suites Tomball

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80 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Esparza, Costa Rica
Reviewed 19 June 2015

Very clean and well designed hotel. Good service. Nice comfortable rooms, is fairly new and well kept. Good location and within walking distance of shopping and restaurants. One of our regular places to stay when visiting friends in Tomball.

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Helpful?
Thank Buceotico
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Dear Buceotico, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Southlake, Texas
Reviewed 13 January 2015

I would go out of the way to find another location. My room reeked of mildew and the staff is less than accommodating. There wasn't any internet service in the room so the desk agent told me to work from the lobby. Huhhh? This should be a 00 rating.

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Helpful?
Thank K550025V
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Rockies
Reviewed 18 November 2014

Finding this property in the dark was a challenge. The sign is on the building, which is hidden from the road from a brake repair company, and the lighting on the side street is non-existant. The building is nice, but nothing over the top, as to be expected. I had called ahead to reconfirm two beds and a sofa bed,...

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Helpful?
Thank Snarketto
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Odenville, Alabama
Reviewed 15 October 2014

Beautiful hotel; soft, comfortable beds; very spacious; indoor pool and spa; but obviously they have had a major water event recently as the entire first floor reeks of mildew and mustiness. The smell brought me right back to post-Hurricane Katrina New Orleans and my house percolating in flood waters for many weeks. I had allergies and migraines the whole trip....

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Helpful?
Thank cielindo1125
Muhammad O, Manager at Comfort Suites Tomball, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Texas
Reviewed 3 August 2014 via mobile

This is one of the more expensive Comfort Suites my family and I have stayed in. For the price, I expect exceptional service but this is not the case. The rooms are hard to cool and there is no hot water. It seems as though they are overcharging customers while regulating room and hot water temperatures. I am a huge...

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Helpful?
1Thank colmesneilgranny
Taufiq U, General Manager at Comfort Suites Tomball, responded to this review

12/27/2016 A lot of improvement is being made to the property and now the rates are also very reasonable. We want to make your stay pleasant and comfortable. New ACs een installed and some other equipment is being replaced. Corridor Carpets and Wallpapers are being replaced and some room furniture is also being replaced. Please come again

Harker Heights
Reviewed 16 July 2014

Couldn't get past the awful smell that hits you in the face when you walk into the hotel. The room was dark and dingy with a "Bates Motel" feel. I'm not sure how they are getting away with charging such high rates when there are many hotels within15 miles that are MUCH nicer. I would do your research and steer...

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Helpful?
1Thank Blessed365
Ridgeland, Mississippi
Reviewed 1 June 2014

We stayed here for three nights while visiting my mother who had moved to a retirement center near here. Enjoyed our stay, although we were not there much. Better than average Motel. Everything worked. Clean. Large rooms. A nice place to stay. Breakfast included sausage, eggs and the usual. Nothing special but they did above average job trying. We will...

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Helpful?
Thank MexicoBob25
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Muhammad Owais...

Alvarado, Texas, United States
Reviewed 13 April 2014

I was very disappointed at first. I made the reservation on the Choice Hotels website and thought that this "suite" had a partial room divider, as the description said it had. However, it is more like a wall treatment. There was no division in the room at all. I chose this hotel because of that very thing. We were attending...

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Helpful?
Thank Kathleen M
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Garland, Texas
Reviewed 10 April 2014 via mobile

Efficient check in. Friendly service. Nice sized and comfortable room. Nice shower head and towels. Loved the hot tub. Free breakfast just very standard. No standouts here. Adding oatmeal would be a plus. We would eat it and heard others mention it as well. Would stay here again. Only downside: the outer doors were never locked, even late at night....

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Helpful?
Thank Haywhitmom
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Muhammad Owais...

Beaumont, Texas
Reviewed 9 April 2014

Excellent staff and Management. Very helpful and attentive. Would recommend to anyone. We were in town for medicla emergency of family member. Our special needs were all met. To the staff we say "thank you so much".

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Helpful?
Thank roger h
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Muhammad Owais...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Comfort Suites, a 55 all-suites hotel.The Comfort Suites hotel is conveniently located a couple of blocks from Tomball Medical and Cancer Center. The hotel is just one mile from Tomball College. Our location is convenient to Cynthia Woods Mitchell Pavilion, Bear Creek Golf World, Champions Golf Course, SplashTown Water Park in Spring, Sam Houston Horse Track, Reliant Center and Minute Maid Park. You'll enjoy shopping at the Willowbrook Mall, located just 15 minutes way. In addition, the historic downtown area features numerous antique shops and boutiques. ... more   less 

Additional Information about Comfort Suites Tomball

Address: 13636 Michel Rd, Tomball, TX 77375
Region: United States > Texas > Texas Gulf Coast > Tomball
Price Range: €82 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Tomball 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Tomball Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Tomball staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel.”
 of 5 bubbles fashionphotographer1, 27 Nov 2016 | Read review
“Tell the staff what you want and they'll accommodate”
 of 5 bubbles YouThere2, 19 Aug 2016 | Read review
“I don't think there is a good room”
 of 5 bubbles RDH123, 19 Mar 2016 | Read review
“If you are going to the Texas Renaissance Festival, this is a good base of operations.”
 of 5 bubbles Snarketto, 18 Nov 2014 | Read review
“My 3rd floor room was perfect.”
 of 5 bubbles 549LynneS549, 29 Apr 2013 | Read review
5 of 5