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28/1/2018 29/1/2018
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    Residence Inn Dallas Plano/The Colony

    6600 Cascades Court, The Colony, TX 75056
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    28/1/2018 29/1/2018
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    Traveller (37)
    Room & Suite (28)
    Dining (3)
    • Excellent52%
    • Very good27%
    • Average13%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “front desk” (17 reviews)
    “full kitchen” (6 reviews)
    “bedroom suite” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Residence Inn Dallas Plano/The Colony
    Special Offer: Pampered Pet Package
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (123)
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    1 - 5 of 120 reviews

    Reviewed 2 weeks ago

    Nicely furnished property along TX-121 close to Nebraska Furniture Mart. Friendly staff, nice lobby area, good breakfast selections, comfortable well-equipped rooms. Just beware of noise issues from adjacent highway and thin walls.More

    Thank atk1776
    Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 2 weeks ago

    Thank you for selecting our hotel for your stay in the Colony, and for taking the time to write about your great experience. We appreciate the feedback about the most important thing in the hotel, and that's the team that takes care of our guests....More

    Reviewed 5 December 2017

    We booked a suite over a long weekend. It was nice, but a bit dated and needed some serious cleaning and repair. The water was always hot and the beds were great. The bathroom was exceptionally small (there was less than 2 centimeters clearance from...More

    Thank Ebazinam
    Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 7 December 2017

    Ebazinam, We appreciate you taking the time to write a review about your stay with us. We were happy to see that you enjoyed our breakfast buffet during the weekend. While the design did sacrifice some space in the water closet, it did allow for...More

    Reviewed 1 December 2017 via mobile

    Stayed over thanksgiving holiday weekend. Room was clean . Great location close to many attractions. Quiet even though we were located by the parking lot. Has basketball court outside if you have kids who like to play. No indoor pool so not an option during...More

    Thank Talemah J
    Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 7 December 2017

    Talemah, Thank you for sharing your Thanksgiving holiday with us. The hotel does offer several outdoor spaces for activities. The sport court is a favorite of many of our family's that travel, along with the Dog park for our four legged friends that enjoy the...More

    Reviewed 30 November 2017 via mobile

    I don't know why some people rated this hotel so poorly. I felt like I was at a top notch hotel! It is beautiful, clean, well decorated and trendy looking. The complimentary breakfast was delish and filled with healthy options which is always so hard...More

    Thank Sara P
    Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 7 December 2017

    Sara, We cant thank you enough for your detailed review of your stay with us. We have posted it in the break room, as the embodiment of how we want every guest to experience our home. You mentioned every guest touch point that we strive...More

    Reviewed 12 November 2017

    First, the hotel is nice and the rooms are nice as well. My issue was more with the staff. My initial contact was met with an unfriendly person lacking interpersonal skills. Overall, more time was spent telling me what "could not" be done rather than...More

    Thank IcebergSlim06
    Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 7 December 2017

    Dear IcebergSlim06 , Thank you for taking the time to complete your review of our hotels. While we were happy to hear that you felt the rooms were nice , the customer service at the sister properties, the Fairfield Inn and Courtyard, were perfect, I...More

    Awards & Recognition
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Hot Tub
    • Price range
    • US$117 - US$263 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 102
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Hotels.com, getaroom.com, Priceline, Hotwire, Cancelon and TripOnline SA so you can book your Residence Inn Dallas Plano/The Colony reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • The Colony
    • Also Known As
    • Residence Inn Dallas Plano/The Colony Hotel The Colony
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    Traveller (37)
    Room & Suite (28)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (38)
    Bathroom (2)
    Nearby HotelsSee all 10 hotels in The Colony
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    Holiday Inn Plano - The Colony
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    10 August 2017|
    AnswerShow all 3 answers
    Response from mike c | Property representative |
    Greetings, I can be reached in the office at 214-469-2525. I will be on vacation the 11th thru the 21st, and AJ Delarosa will be here in my absence.
    Heather A
    13 November 2016|
    Response from mike c | Property representative |
    Our gust laundry is $2.00 per load for the washer and $2.00 per load for the dryer. I hope this helps, we look forward to having you as our guest.
    Room Tips
    "Ask for a newer room if you can"
    Read review
    "Get a room not facing the highway."
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    "I would request a room that doesn't face the direction of the outdoor music venue."
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    "We were next to highway but room was still quiet."
    Read review
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