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Residence Inn Dallas Plano/The Colony

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Residence Inn Dallas Plano\/The Colony
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108 Reviews from our TripAdvisor Community

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Showing 105: English reviews
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Mumbai (Bombay), India
Reviewed 3 weeks ago

I stayed there for ~ 2.5 months, and never felt I am in a hotel. Large rooms, good furniture and efficient staff. Hotel offers free shuttle within 5 mile radius. Also, it offers rental bikes, never noticed in any RI before

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Helpful?
Thank KartikJain13q
mike c, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Dear Kartik, It was pleasure having you as our guest the last few months, in your home away from home. We had recently renovate the guest rooms, so we are glad you enjoyed the end results. Thank you for your comments about the team and the amenities that we are proud to share with all of our guests. You were...

Dallas, Texas
Reviewed 4 weeks ago

Recently spent one week at this property. Excellent location to points in Plano, Frisco, or even locations in Flower Mound and Highland Village. With access right off the Dallas Tollway, you can be anywhere in the Dallas area in 30 minutes. The Stonebriar Mall in Frisco is less than 10 minutes away and there are loads of newer strip malls...

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Helpful?
Thank EduardoC1811
mike c, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Eduardo, We were glad to here that your week long stay here was enjoyable and that you found it convenient to the surrounding area. The team works hard to maintain the cleanliness of the hotels and we appreciate your recognition of their efforts. I apologize that the technical aspect of your stay was not as it should have been and...

Bangalore, India
Reviewed 19 March 2017

Regular Residence Inn as any other in US. However, they were doing lot of maintenance activities and didnt give any notice to our travel team which created lot of inconvenience. We had to go to nearby hotel for breakfast, laundry, etc. The staff is courteous & shuttle service is good

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Helpful?
Thank TanushreeGarg
mike c, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Thank your for informing us about your stay. I am sorry that the renovation process that we completed in January, had an impact on your stay. While we completely renovated each guest room, floor by floor, to minimize the daily impact on our guests. The lobby renovation did require us to hold our complimentary breakfasts, over at the renovated hotel,...

Nairobi, Kenya
Reviewed 14 March 2017 via mobile

The place is out in the back of beyond.. The only places close by are the Shops at Legacy and the Stonebriar Mall and everything else is a 20 minute drive. Fort Worth airport is a 25-30 min drive away so that's good. What really works though this the hospitality and the warmth of the people there. Sergio and Stacy...

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Helpful?
Thank Nabata
mike c, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Nabata, Thank you for taking the time to post your review about your stay. Sergio and Stacey are both hospitality professionals, and your recognizing them individually is appreciated. As our neighborhood grows, so do the amenities close to our hotels. We have a multitude of Corporate Headquarters, just minutes from our hotels and the complimentary shuttle makes it even more...

Reviewed 16 February 2017 via mobile

The Residence Inn in the colony, Texas is newly remodeled. They offer small dinners Monday through Wednesday. They also have a very nice breakfast every day. There are many choices every morning and we enjoyed going down for breakfast . We had a two bedroom suite with a full kitchen that offered an oven. This was very helpful as we...

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Helpful?
Thank melissa m
mike c, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Melissa, We appreciate that you took the time to write a review on your recent stay at the Residence Inn, The Colony. We enjoyed having you as our guest, as you experienced, our family gets to know the families that stay with us. Your kind words about the team is what motivated us to continue to make us a home...

Reviewed 10 February 2017

For me, Residence Inn's "home" feel with full sized refrigerator, microwave, dishwasher and fully equipped kitchen, as well as their on-site laundry facility, is what puts this brand above others in its category. This hotel staff is extremely polite and helpful. Room was spacious, clean and well equipped -- although the kitchenette could have used more dishware to enclose leftover...

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Helpful?
Thank Chuck D
mike c, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Chuck, Thank you for your great comments on your experience at the Residence Inn here in the Colony. Your kind remarks about the kindness of the team here is exactly what we strive for every day. We our one of the top ranked Residence Inn's for cleanliness and you recognizing those efforts makes us even more motivated to continue our...

Philadelphia, Pennsylvania
Reviewed 3 February 2017

We had a mini family reunion at the hotel. It was fantastic, tables in the breakfast area were perfect for night time games. Staff was great at accommodating individual needs. Hotel was clean, breakfast was good, nice firm beds. Location was perfect for shopping and activities. Tons of restaurants close by. Weekends are an excellent time for family travel. Rooms...

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Helpful?
Thank TruTxn
mike c, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Dear TruTxn, Thank you so much for your detailed comments, on your experience with us. The team here works very hard to provide our guests with, as you mentioned, clean, fantastic hotel. Our location is a great feature and with 4 new restaurants opening on our campus, we have even more pf a selection for dining. Residence Inn is the...

The Colony, Texas
Reviewed 30 November 2016

Call before reserving to make sure that the renovations are complete. We stayed were told at check in workers present 9-5 daytime only. It was 10:35 tonight and guys were in the room below us literally drilling. It sounded like drywall hanging. Absolutely ridiculous. If we were not traveling with small children we would have checked out immediately. We will...

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Helpful?
Thank msmellomo
mike c, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

MSMELLO, Thank you for taking the time to inform us about your experience. We are renovating the guest rooms and public space at the Residence Inn, and expect to be completed by December 15th. While the property is going through a renovation, we have made every effort to reduce the impact on our guests. The guest rooms are getting new...

Miami, United States
Reviewed 30 October 2016

Disgusting! Roaches (check the photos)? We also watched a rat swimming in the pool having a great time. Hotel is run down. Bathroom light did not work and we stayed here a couple of times (hoping it was just a fluke) only to find that each time the rooms smell like animal. We saw one room that had 3 dogs...

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Helpful?
Thank Matthew C
mike c, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

This review was written by the husband of a disgruntled employee, staying at our sister property, the Courtyard. This review is being disputed

Montana
Reviewed 6 October 2016

I travel almost every week for work, and I am glad that the Residence Inn has a kitchen so that I don't have to eat out every night. The rooms are clean, the staff is helpful. The evening 'mixers' with food and beverages are a little weak when compared with other Residence Inns where I have stayed. Most of the...

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Helpful?
Thank Cindi M
mike c, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Cindi, We appreciate you taking the time to inform us about your recent stay. Your comments about the cleanliness and friendliness of the staff, describe what the team strives fro every day. Your experience with our evening mix is important to us and we will certainly review what other offerings that we can adjust. Comments such as yours, assist us...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Experience the brand new Residence Inn by Marriott Dallas Plano/The Colony hotel where we have perfected the extended stay experience. This all-suite The Colony, Texas hotel is situated in the heart of The Colony, TX just 2 miles to Legacy Park home to Frito-Lay, JC Penney, Stonebriar Mall, The Shops at Legacy & EDS HQ in Plano, and Nebraska Furniture Mart. Residence Inn by Marriott The Colony hotel is only minutes to Pizza Hut Park, Dr. Pepper Stars Center, Five Star Park, The Tribute Golf Club and the cities of Plano, Frisco and Dallas, Texas. Pamper yourself with the space you need in our contemporary suites with fully equipped kitchen, living area and free high speed internet. Start your day right with a free hot, buffet breakfast. ... more   less 

Additional Information about Residence Inn Dallas Plano/The Colony

Address: 6600 Cascades Court, The Colony, TX 75056
Region: United States > Texas > The Colony
Price Range: €97 - €244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dallas Plano/The Colony 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Residence Inn Dallas Plano/The Colony Hotel The Colony
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Dallas Plano/The Colony staff and other travellers.
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5 months ago

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Questions? Get answers from Residence Inn Dallas Plano/The Colony staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms are on the 4th floor -- no jumping kids above you :-)”
621cindim, 6 Oct 2016 | Read review
“If you are going to cook bring your favorite spices.”
20ronp, 24 Jul 2016 | Read review
“I was in the front, 3rd floor in a room that overlooks the pool and highway which was okay. I do not know what the view is from rear rooms.”
Joanna3333, 22 Oct 2015 | Read review
“Nice rooms with kitchen”
Yoges08, 9 Oct 2015 | Read review
“pick rooms facing north away from Highway 121”
RezaDu, 29 Jul 2015 | Read review
5 of 5