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24/12/2017 25/12/2017
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    Residence Inn Dallas Plano/The Colony

    6600 Cascades Court, The Colony, TX 75056
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    24/12/2017 25/12/2017
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    Traveller (37)
    Room & Suite (28)
    Dining (3)
    • Excellent52%
    • Very good27%
    • Average13%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “front desk” (17 reviews)
    “bedroom suite” (4 reviews)
    “full kitchen” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (122)
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    1 - 5 of 119 reviews

    Reviewed 1 week ago

    We booked a suite over a long weekend. It was nice, but a bit dated and needed some serious cleaning and repair. The water was always hot and the beds were great. The bathroom was exceptionally small (there was less than 2 centimeters clearance from...More

    Thank Ebazinam
    Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 1 week ago

    Ebazinam, We appreciate you taking the time to write a review about your stay with us. We were happy to see that you enjoyed our breakfast buffet during the weekend. While the design did sacrifice some space in the water closet, it did allow for...More

    Reviewed 2 weeks ago via mobile

    Stayed over thanksgiving holiday weekend. Room was clean . Great location close to many attractions. Quiet even though we were located by the parking lot. Has basketball court outside if you have kids who like to play. No indoor pool so not an option during...More

    Thank Talemah J
    Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 1 week ago

    Talemah, Thank you for sharing your Thanksgiving holiday with us. The hotel does offer several outdoor spaces for activities. The sport court is a favorite of many of our family's that travel, along with the Dog park for our four legged friends that enjoy the...More

    Reviewed 2 weeks ago via mobile

    I don't know why some people rated this hotel so poorly. I felt like I was at a top notch hotel! It is beautiful, clean, well decorated and trendy looking. The complimentary breakfast was delish and filled with healthy options which is always so hard...More

    Thank Sara P
    Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 1 week ago

    Sara, We cant thank you enough for your detailed review of your stay with us. We have posted it in the break room, as the embodiment of how we want every guest to experience our home. You mentioned every guest touch point that we strive...More

    Reviewed 4 weeks ago

    First, the hotel is nice and the rooms are nice as well. My issue was more with the staff. My initial contact was met with an unfriendly person lacking interpersonal skills. Overall, more time was spent telling me what "could not" be done rather than...More

    Thank IcebergSlim06
    Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 1 week ago

    Dear IcebergSlim06 , Thank you for taking the time to complete your review of our hotels. While we were happy to hear that you felt the rooms were nice , the customer service at the sister properties, the Fairfield Inn and Courtyard, were perfect, I...More

    Reviewed 18 August 2017

    I travel to Plano on business once per month. The Residence Inn, the colony is my preferred destination. It is a newer property with nicely outfitted rooms. The front staff is excellent and dedicated to a good stay experience. I enjoy the evening social with...More

    Thank Carguy1000
    Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 24 August 2017

    Dear Carguy1000, We appreciate you taking your time to write about your experiences at the Residence Inn. Understanding that you have a variety of choices to stay while you visit the Colony, and you elect to stay with us, means a lot to the team...More

    Dallas/Plano Marriott at Legacy Town Center
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    294 reviews
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    4.8 km
    Awards & Recognition
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Hot Tub
    • Price range
    • US$100 - US$211 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 102
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Priceline, Hotels.com, Booking.com and Hotwire so you can book your Residence Inn Dallas Plano/The Colony reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • The Colony
    • Also Known As
    • Residence Inn Dallas Plano/The Colony Hotel The Colony
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    Traveller (37)
    Room & Suite (28)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (38)
    Bathroom (2)
    Nearby HotelsSee all 10 hotels in The Colony
    Aloft Frisco
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    Dallas/Plano Marriott at Legacy Town Center
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    Homewood Suites by Hilton, Dallas-Frisco
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    Nearby Restaurants
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    Lava cantina
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    Tony's Pizza & Pasta
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    Nearby Attractions
    TopGolf The Colony
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    Arbor Hills Nature Preserve
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    Dr Pepper Ballpark
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    Studio Movie Grill
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    Ask a question
    Questions & Answers
    10 August 2017|
    AnswerShow all 3 answers
    Response from mike c | Property representative |
    Greetings, I can be reached in the office at 214-469-2525. I will be on vacation the 11th thru the 21st, and AJ Delarosa will be here in my absence.
    Heather A
    13 November 2016|
    Response from mike c | Property representative |
    Our gust laundry is $2.00 per load for the washer and $2.00 per load for the dryer. I hope this helps, we look forward to having you as our guest.
    Room Tips
    "Ask for a newer room if you can"
    Read review
    "Get a room not facing the highway."
    Read review
    "I would request a room that doesn't face the direction of the outdoor music venue."
    Read review
    "We were next to highway but room was still quiet."
    Read review
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