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Fairfield Inn & Suites Dallas Plano/The Colony

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Traveller (20)
Room & Suite (18)
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Overview
  • Excellent49%
  • Very good32%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Additional information
Offers from Fairfield Inn & Suites Dallas Plano/The Colony
Special Offer: Rock 'n' The Colony
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Offers from Fairfield Inn & Suites Dallas Plano/The Colony
Special Offer: Rock 'n' The Colony
Hotel packages
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (101)
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46
32
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46
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4
2
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1 - 5 of 99 reviews
Reviewed 29 April 2018 via mobile

I visited this hotel for a business trip in Plano. Stayed here for a night. Room is average and decent. Breakfast is very average. Staff is really friendly, good and helpful. Having gone from India with no personal vehicle there it was a bit difficult...More

Thank Somsubhra S
Response from mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The ColonyResponded 8 May 2018

Dear Somsubhra, We appreciate you taking the time to review your recent stay. The team here works very hard to engage with our guests and help them have the best stay we can deliver. While we adhere to the Marriott brand standard for breakfast, we...More

Reviewed 17 January 2018

Stayed here one weekend because the rate was the lowest in the area and Just wanted to get out of town and relax after a stressful week. Showed up and checked in without any real problem. Being a Gold Elite member I asked for a...More

Thank Stepperguy
Response from mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The ColonyResponded 19 January 2018

Dear Stepperguy, Thank you for taking the time to write about your experience in such detail. We appreciate the kind words about the breakfast ambassador and the friendliness of the front desk clerk. I am disappointed that we fell short on the late check out...More

Reviewed 23 November 2017 via mobile

Stayed for a couple of nights on a business trip. Check in was ok. They could have benefited from a second person at the desk during business hours. The room was basic and mostly quiet. The HVAC was a window unit and a bit loud....More

Thank BeakerTX
Response from mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The ColonyResponded 7 December 2017

Beaker, Thank you for taking the time to write a review about your recent stay. It is by receiving comments such as yours, that we are able to identify areas in our service and amenities that require our attention. We are conveniently located near some...More

Reviewed 13 October 2017

The hotel was part of a small complex called The Cascades in The Colony very close to Plano. A number of nice restaurants nearby. Nice rooms; quiet. A good night's sleep. The hallmark as the staff. Extremely friendly. The morning lady at the desk assisted...More

Thank Harold B
Response from mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The ColonyResponded 9 November 2017

Harold, Thank you so much for your kind words about our friendly team, our convenient location and the quality of your stay. We strive every day, to deliver this experience to our guests. Our area continues to grow, and we hope you can come back...More

Reviewed 1 October 2017

Basic hotel, nothing to write about no refrigerator in room which does bother me as I do tend to pick up water while coming back from work. I did find it strange that the hotel in Texas(hot humid) has no AC in the hallway. Front...More

Thank KYA1106
Response from mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The ColonyResponded 2 October 2017

Dear KYA1106, We appreciate you taking the time to write about your stay. It is by receiving comments such as yours, that we are able to identify services and amenities that need our attention. We are in the process of securing the best possible combination...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Banquet Room
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$79 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$79 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveller (20)
Room & Suite (18)
Dining (4)
Business Centre & Event Rooms (3)
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Room Tips
"stay somewhere else"
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"Get the side away from the freeway. Noisy."
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"All rooms good."
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"Just hope you get quiet neighbors!"
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