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Hampton Inn & Suites-Dallas-The Colony, TX

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Indoor pool
Multilingual Staff
Non-Smoking Hotel
Heated pool
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Room features
Non-Smoking Rooms
Air Conditioning
Suites
Family Rooms
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
Hotel links
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Special Offer:Double Points, Every Stay
Hotel deals
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
31Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Reviews & more
167Reviews
82Photos
1Q+A
5Room tips
Traveller rating
  • 122
  • 30
  • 7
  • 4
  • 4
Time of year
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  • English
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The room was so nice. Large desk, couch, mini kitchen/bar area, and more!! Small snack and drink area in lobby with items for sale. Management and staff were so friendly. Person I was traveling with had made a mistake in her reservations and this hotel was sold out...the mana
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Review collected in partnership with Hampton
Response from MichaelB19138, General Manager at Hampton Inn & Suites-Dallas-The Colony, TX
Responded 1 week ago
Glad to hear that Mr. Carlton took good care of you while you were here. Thank you for staying with us.
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This hotel looks nice and modern, but beware, the rooms have NO drawers in them anywhere. There is nothing to put your clothes, valuables,and other incidentals away. There is a closet with hanging rod and one high self above it and that’s it. Bed pillows are small, the size of
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Review collected in partnership with Hampton
Response from CarltonD51, Front Office Manager at Hampton Inn & Suites-Dallas-The Colony, TX
Responded 3 weeks ago
Mr. Bruce: Our apologies concerning the storage concerns. Each room does have a cabinet that has 3 pull out wire basket drawer for your personal items. I'm sorry you didn't call down to the desk to voice your concerns and had a unpleasant experience due to the lack of personal storage space. By this being a new Hampton roll out, if you desire the older room setup it would be in your interest to contact the hotel directly to make sure the room amenities will meet your satisfaction. Over the next months and years for all new and newly renovated Hampton are switching to this layout. This is a brand mandate, so I personally understand were your coming from, but we do fall short sometimes. I hope you will give Hampton anywhere in the nation an opportunity to serve you again. Sincerely, Carlton Dinwiddie Assistant General Manager
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This hotel is relatively new. Great location. Very close to great restaurants and the huge Nebraska Furniture Mart. Easily meets the high standards you expect from Hampton Inns.. Friendly staff and great breakfast.
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Review collected in partnership with Hampton
We left with a very good impression of this hotel. Check-in was quick and easy. Room was very clean. Pool was very nice. Breakfast was better than average! Only complaint we could find was our pillows weren't the comfiest.
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Review collected in partnership with Hampton
Response from Michael B, General Manager at Hampton Inn & Suites-Dallas-The Colony, TX
Responded 4 weeks ago
We are happy to hear you enjoyed your stay. Thank you for taking the time to give us feedback.
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This is one of the absolute best hotel experiences I have ever had! Everything from the front desk crew to the cleanliness of the room to the breakfast spread was top notch. This will be my go to hotel every time I am in the area.
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Review collected in partnership with Hampton
Response from Michael B, General Manager at Hampton Inn & Suites-Dallas-The Colony, TX
Responded 4 weeks ago
Thank you for your kind words. We are super happy that your stay went so well, and we look forward to seeing you again.
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Photo provided by managementHampton Inn & Suites-Dallas-The Colony, TX
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Photo provided by managementHampton Inn & Suites-Dallas-The Colony, TX
Guest room
Photo provided by managementHampton Inn & Suites-Dallas-The Colony, TX
Guest room
Photo provided by managementHampton Inn & Suites-Dallas-The Colony, TX
Guest room
Photo provided by managementHampton Inn & Suites-Dallas-The Colony, TX
Guest room
Previous
Do they have a shuttle that will pick you up from the airport?
No airport shuttle service is available since the hotel is 17 miles from DFW, and 21 miles from Love Field. It's a relatively quick 20-30 minute drive to/from DFW, and just slightly longer to/from Love.
1 vote
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"You can pick your own room location on the app"
"Become a Hilton honors member!"
"Request a room away from the elevator and facing away from the highway"
"I think the entire hotel is quiet. We had a room on roadway and never heard anything.,"
"Odd numbered rooms face north/front of property. Even numbered face south/back of the property."
PRICE RANGE
US$97 - US$170 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasThe Colony
NUMBER OF ROOMS
115
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