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Best Western Mainland Inn & Suites

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Traveller (22)
Room & Suite (23)
Dining (2)
Overview
  • Excellent33%
  • Very good25%
  • Average18%
  • Poor16%
  • Terrible8%
Travellers talk about
“best westerns”(5 reviews)
“breakfast area”(6 reviews)
“room was clean”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Mainland Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Mainland Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (201)
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Traveller rating
58
51
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17
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Time of year
LanguageEnglish
58
51
38
34
17
Show reviews that mention
All reviewsbest westernsbreakfast arearoom was cleancruise staythe toilet seatcruise terminalair freshenermusty odorstaff was friendlychecking ingreat place to staywould definitely stay here againeggs and sausagelet them knowcleaning staffdesk clerkpre cruise
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1 - 5 of 198 reviews
Reviewed today

We had to clean the shower before using it because it was full of hair, tub was very slippery had to ask for a mat. There were blood stains on the sheet we had to ask that someone come to change them which took forever....More

Review collected in partnership with Best Western
Thank tiffinif70
Hotel's Favourite
Reviewed 2 weeks ago via mobile

Just came here last night for my friends birthday dinner! Very popular place! Staff was working very hard and was great! Food was awesome. I definitely recommend the steamed clams. Soo sooo good!!! Quesadillas were amazing! Drinks were delicious and bar scene was cool and...More

Thank Stephanie S
Reviewed 10 June 2018

We were initially pleased with this location. Just off the freeway, next to a large mall--however the mall is EMPTY and regular eating establishments are 5-7 miles down the freeway. We were willing to overlook damage to the porcelain on the bathroom fixtures in both...More

Thank clamper5
Response from Best Western M, Manager at Best Western Mainland Inn & SuitesResponded 5 weeks ago

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

Reviewed 4 June 2018

I read reviews about the hotel before staying, smell is to be expected when you are that close to ocean, a little air freshener took care of it. We had a great experience, would definitely stay here again. Front desk and all other hotel staff...More

Review collected in partnership with Best Western
Thank tamigardenhire
Response from Best Western M, Manager at Best Western Mainland Inn & SuitesResponded 4 June 2018

Thank you so much for taking the time to leave us such a lovely review! I'm so glad that you loved our breakfast and the staff made you feel at home! We hope that you will come see us again when you are in the...More

Reviewed 10 May 2018

This was our first trip to Texas, we were visiting family we hadn't seen in 8 years. Most of the staff was very friendly and gave us directions to places to see in the area. The hotel was nice but could use some maintenance.More

Review collected in partnership with Best Western
Thank lisawM3257JQ
Response from Best Western M, General Manager at Best Western Mainland Inn & SuitesResponded 24 May 2018

Thank you taking the time out of your day to write a survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Thank you for letting us know how we can...More

View more reviews
About
Description
Welcome to BEST WESTERN Mainland Inn & Suites!A romantic stroll on Kemah Boardwalk is just what you need to get a trip started right, and it’s easy from our Texas City hotel.If you’re here for Space Center ...More Houston, you’re in luck because it’s minutes away from our Texas City hotel. From Moody Gardens to the world famous barbeque nearby, there’s something for everyone when they stay with us. Schlitterbahn is in the neighborhood, and southern hospitality flows freely. Our friendly staff members are committed to making sure your trip is comfortable and memorable.Easy I-45 access makes commuting from our Best Western Texas City hotel simple. We’re close to Tanger® Outlet Mall, and many people come to town just to get great deals on fashion. However, an outdoor pool is also a siren’s call few guests can resist. Relaxing poolside, working in a few laps or simply getting bronzed are also great ways to kick-start your vacation.Enjoy a free breakfast and free Wi-Fi at our Texas City hotel. Start the morning with endless sizzling hot waffles, your favorite breakfast pastries, fruits and cereal or yogurt. The most important meal of the day is on us, and it ends with bottomless 100% Arabica coffee and juices.The Motorcycle Biker Rally is a favorite local event, and we’re happy to host bikers at our Texas City hotel. Close to Galveston Beach, beach bumming is an activity you can partake in year-round. Whether you want to take a surf lesson or just swim in the warm turquoise waters, it’s all possible and close to our property. Coast Guard service men and women as well as employees of Mainland Medical Center prefer our property for the location, value and service.Reserve your next stay at BEST WESTERN Mainland Inn & Suites today and enjoy a fantastic rate! Less
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Hot Tub
Meeting Rooms
Microwave
Multilingual Staff
Outdoor pool
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (23)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Sandra R
7 September 2017|
AnswerShow all 3 answers
Response from DCochranAustin_Texas | Reviewed this property |
Call ahead to make sure it is open.
0
Votes
a_robertmiller
14 December 2015|
Answer
Response from a_robertmiller |
M i c r o s o f t O u t l o o k T e c h Su p p o r t +1800-713-8022 US/Canada, M i c r o s o f t O u t l o o k T e c h Su p p o r t m i c r o s o f t o u t l o o k t e c h s u p p o r t m i c r o s o f t t e c h s... More
0
Votes
Donnadoo47
7 October 2015|
AnswerShow all 3 answers
Response from Best Western M | Property representative |
We only welcome Service Animals.
0
Votes
Room Tips
"No tip would work in this hotel's current state."
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"Quiet stay for one night with friends while visiting Galveston"
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"Keep away from the elevators and try to book on the top floor"
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"Do not take adjoining room because you can hear everything."
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