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Best Western Mainland Inn & Suites

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Traveller (29)
Room & Suite (39)
Dining (3)
Overview
Hotel website
10620 Emmett F Lowry Expy, Texas City, TX 77591-2658 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Best Western Mainland Inn & Suites
Offers & Announcements: BOOK DIRECT & SAVE
Hotel deals
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (205)
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201 results
Traveller rating
59
51
38
34
19
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LanguageEnglish
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59
51
38
34
19
Show reviews that mention
All reviews room was clean checking in staff was friendly eggs and sausage cleaning staff called the front desk one night stay booked this hotel olive garden would stay here again business trip galveston mall mainland freeway gulf shampoo
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1 - 5 of 201 reviews
Reviewed 1 week ago via mobile

Hotel is impeccable!! Great staff, breakfast, and clean rooms. They even had pool and fitness room as a bonus! Hotel is located close to restaurants and good prices as well. Rooms look to be recently remodeled too!

Thank Shane7447
Hotel's Favourite
Reviewed 1 July 2018 via mobile

Just came here last night for my friends birthday dinner! Very popular place! Staff was working very hard and was great! Food was awesome. I definitely recommend the steamed clams. Soo sooo good!!! Quesadillas were amazing! Drinks were delicious and bar scene was cool and...More

Thank Stephanie S
Reviewed 6 August 2018

Previous guest's lip balm still on the floor by the bed. Carpet turned the bottom of my white dress socks brown. Had to get the seat replaced on the toilet. Calking for tub, toilet and sink appeared to be done by a 10 year old....More

Thank Samuel P
Response from Best Western M, General Manager at Best Western Mainland Inn & SuitesResponded 8 August 2018

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

Reviewed 27 July 2018

This was the worst hotel, the shower smelled, the carpet smrllsmin my room & in the hallway. The draws had stains didn't unpack. I hated being there. The account in the room was dmelly I purchased Lysol and wiped.More

Review collected in partnership with Best Western
Thank sabrinanel4
Response from Best Western M, General Manager at Best Western Mainland Inn & SuitesResponded 29 July 2018

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

Reviewed 16 July 2018

We had to clean the shower before using it because it was full of hair, tub was very slippery had to ask for a mat. There were blood stains on the sheet we had to ask that someone come to change them which took forever....More

Review collected in partnership with Best Western
1  Thank tiffinif70
Response from Best Western M, General Manager at Best Western Mainland Inn & SuitesResponded 18 July 2018

Dear tiffinif70, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Free Parking
Breakfast included
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$77 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Photos
Traveller (29)
Room & Suite (39)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Nearby
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Questions & Answers
Ask a question
Sandra R
7 September 2017|
AnswerShow all 3 answers
Response from DCochranAustin_Texas | Reviewed this property |
Call ahead to make sure it is open.
0
Votes
a_robertmiller
14 December 2015|
Answer
Response from a_robertmiller |
M i c r o s o f t O u t l o o k T e c h Su p p o r t +1800-713-8022 US/Canada, M i c r o s o f t O u t l o o k T e c h Su p p o r t m i c r o s o f t o u t l o o k t e c h s u p p o r t m i c r o s o f t t e c h s... More
0
Votes
Donnadoo47
7 October 2015|
AnswerShow all 3 answers
Response from Best Western M | Property representative |
We only welcome Service Animals.
0
Votes
Room Tips
"Use the hotel next door."
SamuelPope
6 Aug 2018
Read review
"No tip would work in this hotel's current state."
SamuelPope
12 Mar 2018
Read review
"Quiet stay for one night with friends while visiting Galveston"
plattwear
9 Aug 2017
Read review
"Keep away from the elevators and try to book on the top floor"
427loiss
20 Feb 2017
Read review
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