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Comfort Suites

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154 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Reviewed 2 weeks ago via mobile

Very comfortable double room with all the needed amenities: comfy bed, hot shower, charging station, refrigerator, etc. The breakfast was very well-stocked and Tammy kept everything g fresh, even at 9:00. She was amazingly friendly. Thank you all! We will definitely stay here if we are back in the area.

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Helpful?
Thank Jennifer W
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience...

Buellton, California
Reviewed 3 weeks ago

Check-in was ok. I realized when we got our room, there was a tractor trailer idling 25 ft. out our window. Told the front desk I needed another room because of it. She gave us one. I asked if she knew who was with the truck and yes he just checked in. I suggested she get a hold of him...

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Helpful?
Thank toadandbear
gm-tx568, General Manager at Comfort Suites, responded to this review

DEAR GUEST, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again...

Winchester, Tennessee
Reviewed 30 October 2016

We arrived at this hotel around midnight after a 10 hour drive to be told that we could not pay for the rooms with the credit card they were reserved with because it had been done online and my husband had not come with us. I understand credit card fraud protection but they would not use that card without a...

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Helpful?
Thank jguppie
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, I would like to apologize for inconvenience. Due to legal issues this incident happened. I was trying to help you with discount with other options but you left. Secondly, We do not charge card when we cancel reservation. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure...

Reviewed 18 October 2016 via mobile

Our house had the floor fall out in our bedroom and while it was being fixed we stayed two nights. In those nights we found an amazingly comfortable stay with all the amenities we needed in a room that wasn't saturated with outside noise and was absolutely spotless. We loved it plan on staying again whenever we need a small...

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Helpful?
Thank james s
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience...

Memphis, Tennessee
Reviewed 16 October 2016

I am a fan of Comfort Suites. In fact, I'm willing to do commercials for them if they ever ask. When we travel, we tend to look for the Comfort Suites brand nearby because their rates are usually less expensive than Holiday Inn Express or Hampton Inn for a comparable room. I was glad to have booked a suite with...

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Helpful?
Thank KOCM
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete online survey regarding your recent stay at our hotel. Regarding availability of two bed room suite as guest staying extended his stay but we always offer guest upgraded suites if it happen in that way. We very much appreciate and value your feedback and will share it with our team....

Reviewed 13 October 2016 via mobile

This is a very old hotel. It needs a good deep cleaning. The doors in our room stuck and didnt close. No mattress covers on the beds, lots of light bulbs out. Lisa at the front desk was great as was the hostess for breakfast. Keep driving.

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Helpful?
Thank Mjw1259
gm-tx568, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. (Regarding as you said old property this is no too old and secondly we renovated this year). Your satisfaction is important to us and we...

Reviewed 16 September 2016

We try to stay here every time we pass through (about 10 times this past year because we have elderly parents in both Tennessee and Texas.) Always clean and staff couldn't be more professional and helpful. The hot breakfast before you hit the road starts the day off right. Mr Singh runs an absolute first class hotel and always makes...

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Helpful?
Thank David W
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear David, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Reviewed 2 September 2016 via mobile

Nice clean room but a bit too much air freshener. The pool was very warm and inviting. Front desk clerk was very friendly. Having a Cracker Barrel in the same parking lot was very convenient. Breakfast was delicious. Highly recommend.........

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Helpful?
Thank Sharon H
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Swansea, IL
Reviewed 5 August 2016

We had a very long day of driving, including a 2-hour delay on the interstate due to a traffic accident. We had reservations for two rooms for the night at a well-known hotel chain. So we were anxious to get to our room when we arrived at 8:30. Whoa!!! Somebody at the hotel made a change in my reservation because...

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Helpful?
Thank DaleSwansea_IL
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Houston, Texas
Reviewed 1 August 2016 via mobile

My hubs and I stayed here on our way home to Houston. The location was perfect. Not far from the interstate. The room was clean and the front desk hospitality was good. Looking forward to staying here again.

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1Thank Nay D
comfortsuitestxk, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Free Breakfast
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room

Additional Information about Comfort Suites

Address: 215 Richill Dr, Texarkana, TX 75503-2249
Region: United States > Texas > Texarkana
Price Range: €57 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 70
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Also Known As:
Comfort Hotel Texarkana
Comfort Suites Texarkana
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
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over a year ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Actually have never gotten a bad room and over the past 8 years have stayed in quite a few. (Parents in both Tennessee and Texas. )”
 of 5 bubbles davidwJ9583BK, 16 Sep 2016 | Read review
“Our room this stay faced the residential area behind the hotel. Nice!”
 of 5 bubbles MariaG572, 21 May 2016 | Read review
“Quite hotel”
 of 5 bubbles _mikerandhwa, 16 May 2016 | Read review
“do not stay here - period”
 of 5 bubbles 656wdd, 8 Mar 2016 | Read review
“Internet fastest w/ direct cable conn. Get cable from front desk, turn off wireless internet switch on your computer.”
 of 5 bubbles markbE1214NO, 21 Feb 2016 | Read review
5 of 5
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