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Holiday Inn Express Hotel & Suites Terrell

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Traveller (19)
Room & Suite (23)
Dining (4)
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Overview
  • Excellent50%
  • Very good28%
  • Average11%
  • Poor6%
  • Terrible5%
Travellers talk about
“front desk”(18 reviews)
“great hotel”(8 reviews)
“next morning”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Terrell
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Hotel & Suites Terrell
Special Offer: Book Direct and Save
Hotel deals
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Reviews (134)
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134 results
Traveller rating
63
38
16
9
8
Traveller type
Time of year
LanguageEnglish
63
38
16
9
8
Show reviews that mention
All reviewsfront deskgreat hotelnext morningbreakfast ladypancake makerstayed nightsa great stayenjoyed our stayfloortexascopytournamenthousekeeperbathtubinterstatemilk
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1 - 5 of 134 reviews
Reviewed 2 days ago

The ice machine on the third floor had an out of order sign. Needed to go to the first floor. Went to the business center to print some papers for work and the printer not working. The first floor hallway towels on the carpet because...More

Thank thomasrW2089LM
Hotel's Favourite
Reviewed 1 August 2017 via mobile

My husband and I are staying at the Holiday Inn Express for business. The first night we arrived I had to call the front desk at least three times. The women at the front desk(Pircilla) was so polite and helpful. The next morning we had...More

Thank Charlotte A
Reviewed 2 weeks ago via mobile

Staying here just made our roadtrip all the more enjoyable. Check in was fast and easy. Staff we encountered were all friendly and helpful. Our room was clean, updated and as expected. The bed was especially comfy. Appreciated having a keurig and k cups in...More

Thank TexTraveler21
Reviewed 18 March 2018 via mobile

So my wife and I with 2 of our 4 children traveled from the Austin area to Terrell, TX for a baseball tournament this past weekend. We arrived around 4:00 that Friday afternoon and checked in. No problems there but our room as we entered...More

2  Thank Q9019EBsamuels
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites TerrellResponded 2 April 2018

Hi Q9019EBsamuels! Thanks for choosing to stay with us for your baseball tournament and sharing your experience. While I'm glad to know that our hotel managers tried to make amends, I'm sorry about the outdated state of your room, noise from other guests, and missed...More

Reviewed 4 February 2018 via mobile

I’m not usually a complainer... it just FYI if you are going for the pool...don’t! The inside pool is so foggy with chlorinated fog that you can hardly breathe and there were no lights on on at night. I spoke with the front desk and...More

Thank Tshell77
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites TerrellResponded 19 February 2018

Hello Tshell77, Thank you for your recent stay with us and reviewing our property. I am very sorry for the shortfalls you have noticed with our swimming pool and the service and response you had from our staff fell below your expectations. We highly value...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Heated pool
Details
Price range
US$96 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (23)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Jaimie An James P
12 February 2018|
AnswerShow all 2 answers
Response from ExTex2015 | Reviewed this property |
Sorry, I don't know.
0
Votes
Room Tips
"Get a room away from the elevator & laundry room. (They are next to each other.)"
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"Ask about the mattress firmness."
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"Try Hampton Inn or Best Western"
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"As above, stay upstairs."
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