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Sugar Land Marriott Town Square

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791 Reviews from our TripAdvisor Community

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There are newer reviews for Sugar Land Marriott Town Square
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Showing 782: English reviews
Naples, Florida
Reviewed 14 September 2015 via mobile

I travel on business sometimes weekly and away from my family. I have to say the Sugar Land Marriott is tip top. From the staff with big smiles, the rooms clean and the concierge lounge associate Louise making me feel like part of the family. She took the time to get to know us and help in any way possible....

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Helpful?
Thank Skeeter71
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

It is always a pleasure to have you back in your “home away from home.” We appreciate the kind review. We will continue to work hard to earn your business. Have a great week! Yours Sincerely, Jeffrey

Chicago, Illinois
Reviewed 11 September 2015

Nice clean hotel staffs are very nice and helpful .Area lots to shop and eat around close to highway exit .A good place to stroll . Only one problem we keep re activating our room keys,other than that we had a pleasant stay ,though its about 45 mins to houston driving is not a problem .Overall excellent service .Highly recommended

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Thank vas55
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Thank you for the kind review. We appreciate the fact that you chose our hotel for your stay in Sugar Land. We are very grateful for your kind feedback! We hope that you will return soon. Have a wonderful week! Jeffrey

Gaithersburg, Maryland
Reviewed 11 September 2015

Every thing about the hotel is like its name sugar sweet. Every employee at the Marriott was so helpful make you feel at home.There check in is so fast and pleasant.There bell boy will carry your luggage to your room. Open the door and turn the room lights on.

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Thank Sujan S
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

It was truly an honor to host you. We are pleased to know that your stay was sweet! We appreciate your kind feedback! We hope that you will return soon. Very Respectfully, Jeffrey

Albrightsville, Pennsylvania
Reviewed 10 September 2015

From the time that we checked in at the front desk (the service there was excellent) until the time that we checked out, the staff at the hotel was fantastic. We have stayed at many Marriott hotels and the service at this Marriott beats them all. Their concern for their guests was simply outstanding and we left with the feeling...

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Thank hfarber316
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

We are excited to learn that we exceeded your expectations. We strive hard everyday to provide 5 star service to all our guest. Thank you so much! We look forward to having you back! Yours Sincerely, Jeffrey

Fort Worth, Texas
Reviewed 8 September 2015

I frequently stay at hotels for business and leisure. The staff at the Sugar Land Mariott distinguished themselves with a sincere welcome upon check-in and genuine interest in making my stay as enjoyable as possible. The location and quality of the facility were exceptional.

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Thank C S
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Thank you for the kind review. We appreciate the fact that you chose our hotel for your stay in Sugar Land. We are very grateful for your kind feedback! We hope that you will return soon. Have a wonderful week! Jeffrey

Kinder, Louisiana
Reviewed 7 September 2015

I would like to say that I have stayed at this Marriott over the past couple months several times(20+) and I have never had a single complaint. The complete staff are always so friendly. I am always greeted with a great smile and are always going out of their way to make me feel at home. From the outside to...

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Helpful?
Thank Darryl F
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear Darryl Thank you so much for the warm feedback! Our entire team is delighted to learn that you had another great stay. We always look forward to having you back! Have a wonderful week! Yours Hospitably, Jeffrey

Dubai
Reviewed 5 September 2015

This Marriott is located right in the heart of Sugar Land in its town square center. Surrounded by dozens of great restaurants and stores, the hotel has the best location you could want, if you're staying in Sugar land. The rooms themselves are nice and spacious. Well furnished as one would expect for a Marriott.

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Thank Dubai_Adventurer38
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

It was truly a pleasure to have you visit. We are delighted to learn that you enjoyed your visit. We are very grateful for your kind feedback! We hope that you will return soon. We wish you the very best! Jeffrey

McAllen, Texas
Reviewed 1 September 2015

The service here was better than expected however it's costly by my standards. Since there is a restaurant and bar along with Starbucks in the hotel there is no complimentary breakfast. A bottle of Dasani at the counter was five dollars. The breakfast buffet was $17... a bit outrageous. Wifi is not free. The parking garage was free if you...

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Thank walkos1
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

It was truly an honor to host you. We are pleased to know that your stay was sweet! We appreciate your feedback regarding the cost! We hope that despite the cost you will return soon. Very Respectfully, Jeffrey

Memphis, Tennessee
Reviewed 30 August 2015 via mobile

This was Nicest Marriott I've ever stayed. The lobby was so elegant, staff completely professional, it was really an impressive place. The breakfast was amazing. The room was good but the WiFi was terrible. We paid extra for the best package but couldn't seem to make it work all weekend. Also, more USB ports are needed. Most people have 2...

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Helpful?
Thank Jenn662
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear Jenn It was truly an honor to host you. We are pleased to know that you had a great time in our hotel. We are very thankful for your kind feedback, I am sorry to hear you had issues with your WiFi. Please let me know if your returning soon and I'd be happy to make sure your WiFi...

Reviewed 27 August 2015

I have stayed here at least once a week for the past several months for business reasons. I would highly recommend this property to anyone that is planning on staying in the Sugar Land area. The staff will make you feel right at home.

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Thank Josh D
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Josh, Thank you for the kind review. We appreciate the fact that you chose our hotel as your home away from home. We are very grateful for your kind feedback! We hope that you will return soon. Have a wonderful week! Jeffrey

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
The Burning Pear
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry

Additional Information about Sugar Land Marriott Town Square

Address: 16090 City Walk, Sugar Land, TX 77479-6539
Region: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range: €84 - €283 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sugar Land Marriott Town Square 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Sugar Land Marriott Town Square Hotel Sugar Land
Marriott Sugar Land
Hotel Style:
#1 Family Hotel in Sugar Land
#1 Romantic Hotel in Sugar Land
#1 Business Hotel in Sugar Land
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Land Marriott Town Square staff and other travellers.
3 questions
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Questions? Get answers from Sugar Land Marriott Town Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If free concerts underway and noise bothers you, stay away from the town square side.”
  • dirty chair
  • Room 848
  • Room 848
  • Room 848
  • room 848
  • stain on chair revealed under blacklight
  • Room 848
  • Room 848
 of 5 bubbles utfiero, 29 Aug 2016 | Read review
“Don't stay above the 3rd floor. The hotel is opposite the square which is busy and loud all night long”
 of 5 bubbles pattilett, 15 Aug 2016 | Read review
“Located near almost everything you would enjoy; especially shopping.”
 of 5 bubbles plastrapes, 10 Aug 2016 | Read review
“Concierge Level is the greatest, Quite & very nice --has a large view room with refreshments”
 of 5 bubbles edieb721, 26 Jul 2016 | Read review
“My room was on the seventh floor and had a great view of Towne Square with fountain.”
 of 5 bubbles lisarb0630, 17 Jul 2016 | Read review
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