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Sugar Land Marriott Town Square

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792 Reviews from our TripAdvisor Community

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Showing 783: English reviews
Lake Charles, Louisiana
Reviewed 1 October 2015

The location of the Sugar Land Marriott could not be in a better place. You are walking distance to numerous restaurants and shopping centers. If there is a type of food you are wanting to try they have it. The managers Mr. Jeff and Mrs. Carmen go above and beyond to make sure every visit is great. The staff is...

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Helpful?
1Thank Matt M
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear Matt Thank you so much for the warm feedback! Our entire team is delighted to learn that you had a great stay. I will make sure to pass along your review, we really appreciate it. We look forward to having you back! Have a wonderful week! Yours Hospitably, Jeffrey

Reviewed 29 September 2015

Let me start by saying that the location of this hotel is fantastic! Where do I start? Parking is free, variety of ethnic restaurants (Italian, Turkish, Japanese, Bar & Grill, Cajun, American, Argentinian, etc.) within walking distance, nice mall 5 minutes (walking) away; there's something for everyone. Now on to the actual hotel. First let me lead off by saying...

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Helpful?
Thank Gary D
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear: Gary We are delighted to know that you enjoyed our service! It was truly a pleasure to have you visit. We look forward to having you back! Kindly let me know if I can assist with anything before your next visit. I am at your service. Yours Sincerely, Jeffrey

Houston, Texas
Reviewed 28 September 2015 via mobile

No matter the time of day or night you will not find a staff member or employee of this hotel to be anything but kind and helpful in every way. I stay here a lot on business and it is always clean and everyone is always eager to help. The restaurant food is exceptional and you are walking distance from...

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Helpful?
Thank Gotnitrous1
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Thank you so much for the warm feedback! I shared your review with our team and they our delighted to learn that you had a great stay. We look forward to having you back! Have a wonderful week! Yours Hospitably, Jeffrey

Mer Rouge, Louisiana
Reviewed 22 September 2015

It is always a pleasure staying at the Sugar Land Marriott! Great rooms, great location, comfy beds and pillows! This trip in the bar I tried their fried green tomatoes and they are fabulous. Best I've ever had!

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Helpful?
Thank JBoies
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

It was truly an honor to host you. We are pleased to know that you had a great time in our hotel. We are very thankful for your kind feedback, and yes, the Fried Green Tomatoes are delicious. We hope that you will return soon. Best Wishes, Jeffrey

Gilbert, Arizona
Reviewed 21 September 2015

This was purely a business stay, but I felt at home immediately. From TJ giving me the exact room I requested pre-arrival; to pulling up into the hotel entrance and receiving a warm and honest (valet parking price was ridiculous) greeting from the valet (I self parked very close by); to checking in w/ the oh so professional, Gray (that's...

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Helpful?
Thank Patrick P
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Patrick, Thank you for the kind review. We appreciate the fact that you chose our hotel for your stay in Sugar Land. We are very grateful for your positive feedback, I will be happy to pass on your kind words to TJ, Gray, Lance, Cameron and Lizette. They are all passionate for great guest hospitality. We hope that you will...

Reviewed 21 September 2015

I'm a frequent business traveler and stay at Sugar Land Marriott Town Square regularly. The staff are always attentive to your needs and very accommodating. And the facilities are top notch. Would highly recommend!

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Helpful?
Thank Tammy M
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear Tammy Thank you so much for the positive review. We are very appreciative! We look forward to having you back! Have a wonderful week! Best Regards, Jeffrey

Reviewed 20 September 2015 via mobile

If you are in the Houston area & have any opportunity to stay at this hotel reward yourself by doing so. The hotel is 5 star all the way with its beautiful decor & first class amenities. The GM of the hotel, Jeffery, is the best in the business. I look forward to my next trip to Houston for anything,...

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Thank Marc H
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear Marc The entire family of the Sugar Land Marriott is thrilled to learn that you had a great visit! Here at the Sugar Land Marriott, our goal is to continue to provide top notch service to all of our guests. We are proud that the Sugar Land Marriott is ranked at #3 in Service Excellence in the United States...

Emerald Coast Florida
Reviewed 19 September 2015 via mobile

This hotel and service is clearly 5 star. The restaurant selection and accessibility was also very good. The only negative was the location of the Handicap rooms at the very end of the hallways. This may be for ease of exiting in case if an emergency, but makes it very difficult for normal conditions.

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Thank Bchtravlr
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Thank you for the kind review. We appreciate the fact that you chose our hotel for your stay in Sugar Land. I have noted your comments regarding our ADA rooms and will mention it at our next owners meeting. We are very grateful for your kind business! We hope that you will return soon. Have a wonderful week! Jeffrey

Lake Charles, Louisiana
Reviewed 18 September 2015

I have been staying at your hotel for the past several weeks and will be a guest for several more. I have been enjoying the services in the lounge on the 8th floor. Every morning for breakfast the staff is there to greet me and have a very cheerful attitude which helps me start my day on a positive note....

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Thank John V
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear John It is always a pleasure to have you back in your “home away from home.” We appreciate the kind review. We will continue to work hard to earn your business. Have a great week! Yours Sincerely, Jeffrey

Houston, Texas
Reviewed 16 September 2015

Mr. Obomeghie and his staff set the standards for exceptional customer service and satisfaction!! I visited a few months ago with my husband for a overnight stay and the staff provided exceptional customer service from the moment we checked in to the moment we left. I have absolutely no complaints. The hotel itself was beautiful, the room was nice and...

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Helpful?
Thank Tanya H
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear Tanya It was truly an honor to host you. Your words were to kind, I'm pleased to know that you had a great time in our hotel. We are very thankful for your kind feedback! We hope that you will return soon. Best Wishes, Jeffrey

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
The Burning Pear
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry

Additional Information about Sugar Land Marriott Town Square

Address: 16090 City Walk, Sugar Land, TX 77479-6539
Region: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range: €84 - €282 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sugar Land Marriott Town Square 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Sugar Land Marriott Town Square Hotel Sugar Land
Marriott Sugar Land
Hotel Style:
#1 Romantic Hotel in Sugar Land
#1 Business Hotel in Sugar Land
#1 Family Hotel in Sugar Land
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Land Marriott Town Square staff and other travellers.
3 questions
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Questions? Get answers from Sugar Land Marriott Town Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If free concerts underway and noise bothers you, stay away from the town square side.”
  • dirty chair
  • dirty chair
  • stain on chair revealed under blacklight
  • Room 848
  • Room 848
  • Room 848
  • Room 848
  • Room 848
 of 5 bubbles utfiero, 29 Aug 2016 | Read review
“Don't stay above the 3rd floor. The hotel is opposite the square which is busy and loud all night long”
 of 5 bubbles pattilett, 15 Aug 2016 | Read review
“Located near almost everything you would enjoy; especially shopping.”
 of 5 bubbles plastrapes, 10 Aug 2016 | Read review
“Concierge Level is the greatest, Quite & very nice --has a large view room with refreshments”
 of 5 bubbles edieb721, 26 Jul 2016 | Read review
“My room was on the seventh floor and had a great view of Towne Square with fountain.”
 of 5 bubbles lisarb0630, 17 Jul 2016 | Read review
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