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Sugar Land Marriott Town Square

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800 Reviews from our TripAdvisor Community

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Showing 791: English reviews
Mokena, Illinois
Reviewed 14 October 2015

My husband and I had a wonderful stay at this hotel. It's smack in the middle of where all the restaurants and stores are located. I particularly want to recognize Randi (female) at the front desk for her service. I am new to the Marriott Elite program. As a member, we didn't have to pay for wi-fi which was a...

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Helpful?
Thank Pat B
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Pat, It was truly a pleasure to have you visit. We are delighted to learn that you enjoyed your visit. We are very grateful for your kind feedback and will pass on your kind words to Randi. We hope that you will return soon. We wish you the very best! Jeffrey

Houston, Alaska
Reviewed 13 October 2015

I had a great long visit during the summer. The hotel is conveniently located to shops, restaurants, etc. The best part of the visit was interacting with some of the nicest staff members. They truly loved their jobs and it showed in their commitments to ensuring that we all had a great time in Texas. This is a great place...

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Thank Beth P
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear Beth It was truly an honor to host you. We are pleased to know that you had a great time in our hotel. We are very thankful for your kind feedback! We hope that you will return soon, next year hopefully we will have more umbrellas. Best Wishes, Jeffrey

Terre Haute, Indiana
Reviewed 12 October 2015

My family and I were in town for a funeral of a family member and so we had a lot going on. The hotel staff could not have been more accommodating, helpful and genuine. The hotel itself was very clean and had nice accommodations, but the real perk of the hotel was the staff! Would definitely be someplace I would...

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Helpful?
Thank Kelly F
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear Kelly It was truly an honor to host you during this difficult time. We are pleased to know that your stay was comfortable! We appreciate your kind feedback about the staff! We hope that you will return soon on better conditions. Very Respectfully, Jeffrey

Reviewed 11 October 2015 via mobile

Overall- not a bad stay. Front desk staff friendly and eager to help. Rooms fairly well appointed but showing a little wear and tear from my experiences (2 different rooms on 2 different levels of the hotel). Conference facilities fairly bare bones and conference areas definitely a little more rough around the edges when comparing with other conference facilities in...

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Thank Robert S
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear Robert Thank you for taking the time to share feedback. We are disappointed to learn that we did not exceed your expectations. We are deeply disappointed we didn't WOW you. . Please forgive us. We hope that you will give us another try in the future. Have a wonderful week. Yours in Hospitality, Jeffrey

Schulenburg, Texas
Reviewed 9 October 2015 via mobile

I have been coming back and forth to Sugarland for the past couple of years when my Mom passed away and now with my father critically ill. I have tried other hotels but there is no comparison to Sugarland Marriott. Taylor Goldenthal is the one who I have to credit always making me feel so at home and always accommodating....

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1Thank beebeedoll
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

It is always a pleasure to have you back in your “home away from home.” We appreciate the kind review. I will be happy to pass along your kind words to Taylor and Gray. We will continue to work hard to earn your business. Have a great week! Yours Sincerely, Jeffrey

Houston, Texas
Reviewed 5 October 2015

Very clean, super friendly staff. I was lucky enough to be the VIP for the day. It was great. Great location. Lots of great restaurants, bars and shopping all within walking distance. Couldn't ask for anything more.

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Thank cjandek
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear VIP It was truly an honor to host you. We are pleased to know that you had a great time in our hotel. We are very thankful for your kind feedback! We hope that you will return soon. Best Wishes, Jeffrey

Atlanta, Georgia
Reviewed 3 October 2015 via mobile

I stayed for a night at this hotel during a business trip. The hotel is located at a very nice area with lots of walking and restaurant opportunities. Therefore it is also very suitable for a family trip. The hotel is also nice and has a very roomy lobby. The rooms are good decorated and functional. Service was very friendly...

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Thank gyet
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Thank you for the kind review. We appreciate the fact that you chose our hotel for your stay in Sugar Land. We are very grateful for your kind feedback! We hope that you will return soon. Have a wonderful week! Jeffrey

San Francisco, CA
Reviewed 1 October 2015

This is a hotel to avoid. When the room was made up, only one towel was left. It took 75 minutes and four phone calls to get an extra towel. Housekeeping said the front desk did not call her. No newspaper was left at our door, but at all the other doors. The boarding pass machine in the lobby did...

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Thank DonSanFrancisco_CA
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Thank you for taking the time to share feedback. We are disappointed to learn that we did not exceed your expectations. We will follow up on the areas where we fell short and will take corrective action. We are deeply sorry. Please forgive us. We hope that you will give us another try in the future. Have a wonderful week....

Lake Charles, Louisiana
Reviewed 1 October 2015

The location of the Sugar Land Marriott could not be in a better place. You are walking distance to numerous restaurants and shopping centers. If there is a type of food you are wanting to try they have it. The managers Mr. Jeff and Mrs. Carmen go above and beyond to make sure every visit is great. The staff is...

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1Thank Matt M
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear Matt Thank you so much for the warm feedback! Our entire team is delighted to learn that you had a great stay. I will make sure to pass along your review, we really appreciate it. We look forward to having you back! Have a wonderful week! Yours Hospitably, Jeffrey

Reviewed 29 September 2015

Let me start by saying that the location of this hotel is fantastic! Where do I start? Parking is free, variety of ethnic restaurants (Italian, Turkish, Japanese, Bar & Grill, Cajun, American, Argentinian, etc.) within walking distance, nice mall 5 minutes (walking) away; there's something for everyone. Now on to the actual hotel. First let me lead off by saying...

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Thank Gary D
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear: Gary We are delighted to know that you enjoyed our service! It was truly a pleasure to have you visit. We look forward to having you back! Kindly let me know if I can assist with anything before your next visit. I am at your service. Yours Sincerely, Jeffrey

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
The Burning Pear
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry

Additional Information about Sugar Land Marriott Town Square

Address: 16090 City Walk, Sugar Land, TX 77479-6539
Region: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range: €134 - €296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sugar Land Marriott Town Square 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Sugar Land Marriott Town Square Hotel Sugar Land
Marriott Sugar Land
Hotel Style:
#1 Romantic Hotel in Sugar Land
#1 Family Hotel in Sugar Land
#1 Business Hotel in Sugar Land
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Land Marriott Town Square staff and other travellers.
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Questions? Get answers from Sugar Land Marriott Town Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for New Year's Eve”
  • Plaza view
  • bed
  • shower
  • bathroom
 of 5 bubbles TravelingDeborah, 2 Jan 2017 | Read review
“We stayed on the top floor and the freeway traffic noise was minimal.”
 of 5 bubbles TexasCruiser001, 30 Dec 2016 | Read review
“Gorgeous rooms overlooking Town Square”
 of 5 bubbles Emad_Tadros, 28 Dec 2016 | Read review
“If free concerts underway and noise bothers you, stay away from the town square side.”
  • dirty chair
  • Room 848
  • Room 848
  • Room 848
  • room 848
  • stain on chair revealed under blacklight
  • Room 848
  • Room 848
 of 5 bubbles utfiero, 29 Aug 2016 | Read review
“Don't stay above the 3rd floor. The hotel is opposite the square which is busy and loud all night long”
 of 5 bubbles pattilett, 15 Aug 2016 | Read review
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