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Sugar Land Marriott Town Square

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Sugar Land Marriott Town Square
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814 Reviews from our TripAdvisor Community

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Showing 804: English reviews
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North Royalton, Ohio
Reviewed 3 days ago NEW

First visit to this Marriott, from the door people and the front counter people, I was very impressed with how friendly and helpful everyone was. The bar could use a few more selections on their beer menu, again very friendly bartenders. My room was large, clean and I had a nice view of the town square. I will definitely will...

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Thank gcg3refs
Dickinson, Texas
Reviewed 4 days ago NEW

My wife and I stayed at the Sugar Land Marriott for my company's yearly Service Anniversary/ Pin Party. As usual, this Marriott Hotel showed up in it's usual 5 Star fashion. We had a wonderful stay and the service was "excellent"!

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Helpful?
Thank Andy T T
Taylor G, Manager at Sugar Land Marriott Town Square, responded to this review

Dear Andy T T, Thank you so much for the kind words! It is a privilege to host you and your companies annual party. Thank you for the opportunity to deliver an excellent stay. At your service, Taylor Goldenthal

Houston, Texas, United States
Reviewed 1 week ago

We found this Hotel lackluster for the amenities it offered. We could have saved a $100 per night and stayed at a local LaQuinta and got the same value. They have the worst room service menu selection we have ever seen. Reminded us of a Bar Menu at a Local Pub. No Ice Machines on any floor. Have to go...

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Helpful?
Thank ShaneD281
Taylor G, Manager at Sugar Land Marriott Town Square, responded to this review

Dear ShaneD281, I am sorry to read about your experience with us. We strive to deliver an exceptional experience and we have obviously fallen short for you. In the event you decide to give us another chance, we would love to make it up to you. Our valet parking is $25.08 per night with 24 hour come and go privileges,...

Chicago, United States
Reviewed 2 weeks ago

This is the 2nd time i have stayed at this hotel, and my 2nd experience is not as good as the first time. This time the Hot Tub was broken the entire week we were there. The Breakfast Buffett was way over priced ($20 a person) for what was offered. The hallways were very warm and sometimes noisy at night....

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Thank Matt H
Ocean City, New Jersey
Reviewed 2 weeks ago via mobile

Conveniently located in a posh downtown area with fun restaurants in walking distance. Plenty of free parking as well. Marriott staff are excellent. Eric the bar tender has an excellent knowledge of bourbons and whiskeys. Plenty of great choices to imbibe. Happy hour is a good deal and fun apps available. Rooms are spacious and clean.

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Helpful?
Thank RpII
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear RpII, I am happy to read that you enjoyed both the hotel, and the surrounding area as well. I especially want to thank you for your kind words about Eric, we are proud to have him on our team. All the best, Taylor Goldenthal Guest Services Manager

Reviewed 4 weeks ago via mobile

The Sugar Land Marriott is the best of the chain I have yet tried in Houston. My business is south of the city so the location is good. The other choice is at Hobby. Comparatively speaking Sugar Land is much nicer. The hotel is better but the neighborhood is superior. You can walk to dinner and shopping.

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Helpful?
Thank Keith C
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear Keith C, Thank you so much for your kind words. It is a privilege to host you given the numerous options in the area. We hope to continue to have that privilege in the future. All the best, Taylor Goldenthal Guest Services Manager

Hattiesburg, MS
Reviewed 31 January 2017

We stayed at this hotel, because it is one of the closest to the new Sugar Land Concert Hall. Unfortunately, it is still several miles away. You still have to drive. The hotel offers a shuttle, but it stops before the shows do. That doesn't make any sense to me. It wasn't a bad stay, just nothing beyond the minimum.

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Thank headdocs
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear Headdocs, Thank you for sharing your experience with us. I hope you enjoyed the show at the Smart Financial Center. Regarding transportation to and from a show, there is a shuttle offered at $5 per person round trip that picks up right outside of our front doors. We have information about it at the front desk for any future...

Reviewed 27 January 2017 via mobile

Reserved a king size bed through Expedia but when we got here ended up with a two doubles. They said they can't guarante because its a third party reservation. Other than that the hotel isn't bad. Very clean just irritated two doubles!

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Thank schoen1980
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear Schoen1980, Thank you for sharing your experience with us. I am sorry we did not have your desired bed type available. Although it is difficult to match requested when you book third party, we do our best to accommodate. I am sorry we couldn't do so for you. All the best, Taylor Goldenthal Guest Services Manager

Reviewed 25 January 2017 via mobile

In the middle of the square so perfect walking distance to the Town Square bars and restaurants! Very nice service. Nice sized room and bath. Clean. Great bar and restaurant in lobby. Marriott member and has access to complimentary social area with soft drinks, coffee, and snacks. Very nice! Great view! Walls are a little thin .. only downside but...

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Helpful?
Thank Darynda K
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear Darynda K, Thank you for coming to stay with us! Apologies for the noise you encountered but I am glad to see that it did not detract from a pleasant experience. We look forward to the opportunity to host you again in the future. At your service, Taylor Goldenthal Guest Services Manager

Missouri City, Texas
Reviewed 23 January 2017

So, I do like a cup of coffee in the room on the weekend, but I had read a recent review complaining about the lack of coffee pot. So, I didn't expect one. Happily, however, there was a sign to let guests know that coffee, tea, pot, etc. were located on top of the fridge, which was tastefully 'hidden' within...

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Helpful?
Thank Tomi S
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear Tomi S, I am glad you found the coffee maker in your room! Thank you so much for your review and kind words, it means a lot to us. It really is a pleasure to help deliver an exceptional experience such as yours. All the best, Taylor Goldenthal Guest Services Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Burning Pear
The Burning Pear
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry

Additional Information about Sugar Land Marriott Town Square

Address: 16090 City Walk, Sugar Land, TX 77479-6539
Region: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range: €126 - €280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sugar Land Marriott Town Square 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Sugar Land Marriott Town Square Hotel Sugar Land
Marriott Sugar Land
Hotel Style:
#1 Business Hotel in Sugar Land
#1 Romantic Hotel in Sugar Land
#1 Family Hotel in Sugar Land
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“WiFi is free if you belong to the Marriott program”
 of 5 bubbles gcg3refs, 20 Mar 2017 | Read review
“Become a Rewards Member!. There are some "Free-Bees" on the 8th Floor Concierge Room that you wouldn't other wise have access to.”
 of 5 bubbles andytt2015, 19 Mar 2017 | Read review
“We were at the front of the hotel, near (external) traffic and a restaurant with live music. We noticed it, but it didn't keep bother us.”
 of 5 bubbles tomis704, 23 Jan 2017 | Read review
“Great for New Year's Eve”
  • Plaza view
  • bed
  • shower
  • bathroom
 of 5 bubbles TravelingDeborah, 2 Jan 2017 | Read review
“We stayed on the top floor and the freeway traffic noise was minimal.”
 of 5 bubbles TexasCruiser001, 30 Dec 2016 | Read review
5 of 5