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Extended Stay America - Houston - Sugar Land

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Traveller (23)
Room & Suite (27)
Dining (4)
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Overview
  • Excellent39%
  • Very good12%
  • Average9%
  • Poor15%
  • Terrible25%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Fitness centre
Kitchenette
2 Star Hotel
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Additional information
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (128)
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41 - 45 of 128 reviews
Reviewed 14 July 2016

I have nothing but good to say about this hotel. I had great experience here and the Manager and staff were very professional and helpful. I stayed here two nights for a business trip, I forgot my toothpaste and shampoo and they supplied me with...More

Thank susanc1965
Response from Manager_11525, Manager at Extended Stay America - Houston - Sugar LandResponded 19 July 2016

I want to thank you for taking the time to post a review of your stay. It is pleasing to know our staff accommodated you so well on your business trip. I will inform them on what an excellent job they are doing. Thank you...More

Reviewed 28 April 2016

There is a terrible smell emanating from some of the rooms. People also smoke in a bunch of the rooms. The cabinets and bath fixtures are VERY run-down/broken.There was no cold water. Staff was great!

1  Thank Sorina724
Reviewed 3 April 2016 via mobile

We have been at this hotel a month. Rachel, the general manager has been fantastic, and so accommodating to all our needs. I appreciate the cleaning staff, and I will absolutely stay here next time we are here. Would definitely recommend this place to anyone...More

Thank Jennifer S
Reviewed 15 February 2016

I stayed here for one night on 12/13. I must say that their front office closes at 11:00 p.m. however there was a gentleman that was working around the property and managed to check us in. From what I could tell he was doing other...More

Thank Jose G
Reviewed 26 October 2015

The rooms are okay probably having been recently renovated but the breakfast is about the poorest I have ever seen the food being a choice of a small muffin or a oat and honey bar. The only liquid in the room was coffee. Not even...More

Thank wgn
Response from Manager_11525, General Manager at Extended Stay America - Houston - Sugar LandResponded 3 November 2015

Thank you for taking the time to write a review of your stay. I sincerely apologize that our amenities were not to your expectations. In response to your feedback, I will have our maintenance engineer inspect our fitness room and will make sure we are...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$61 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$61 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (23)
Room & Suite (27)
Dining (4)
Pool & Beach (2)
Questions & Answers
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Room Tips
"Check your mattress!"
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"Try upstairs rooms."
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"Stay at the hotel next door instead - Spring Hill Suites"
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"close to stairs since elevators were iffy"
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