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31/12/2017 1/1/2018
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    Extended Stay America - Houston - Sugar Land

    13420 Southwest Fwy, (Highway 59), Sugar Land, TX 77478-3521
    +1 877-432-9997
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    31/12/2017 1/1/2018
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    US$71
    US$69
    SAVE US$2
    US$71
    Traveller (23)
    Room & Suite (25)
    Dining (4)
    Overview
    • Excellent40%
    • Very good13%
    • Average9%
    • Poor16%
    • Terrible22%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (118)
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    11 - 15 of 118 reviews

    Reviewed 19 July 2017

    I travel a lot for medical reasons for my brother and this hotel has been one of the best stays so far. Breanna at the front desk was amazing. She really went the extra mile to make sure that my brothers stay was the best...More

    Review collected in partnership with Extended Stay
    Thank H3278NBdavidw
    Response from 00esa, General Manager at Extended Stay America - Houston - Sugar LandResponded 20 July 2017

    Thank you for your review filled with so many kind comments! We are thrilled to read you and your brother had a great stay at Extended Stay America - Houston - Sugar Land. We appreciate you mentioning our staff, especially Breanna. She is a true...More

    Reviewed 10 July 2017

    Took 15 mins to check me in, i think it was something new. After I got to my room 20 mins later someone knocked and asked if i checked in...Of course I did? 30 minutes later same person came back to ask me if I...More

    Thank Jamal P
    Response from 00esa, General Manager at Extended Stay America - Houston - Sugar LandResponded 13 July 2017

    Jamal, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to upset our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is...More

    Reviewed 29 June 2017

    the location was great but thats where it ended. the hotel was old and dated. the breakfast was usually cold coffee and stale muffins. the elevator by my room broke the first night so i had to use the stairs and with a bum hip,...More

    Thank johnkB2587TR
    Response from 00esa, General Manager at Extended Stay America - Houston - Sugar LandResponded 1 July 2017

    Thank you for your feedback. Please accept my apology for not meeting your expectations and for the inconvenience it caused. I have shared your feedback with my team in an effort to improve our service and facilities moving forward. For any further queries regarding any...More

    Reviewed 29 June 2017

    This property needs to be cleaned. There were roaches in every room but one that we were switched to. In the You bd, bathroom, kitchen, etc. Front desk personnel tried to accommodate but the problem got worse (put us in a room with roches and...More

    Review collected in partnership with Extended Stay
    Thank kitaking35
    Response from 00esa, General Manager at Extended Stay America - Houston - Sugar LandResponded 1 July 2017

    Thank you for your candid evaluation. We are sorry we failed to provide you the clean and comfortable suite you expected. What you encountered should not have happened as we have regular treatments from a professional service to ward off the type of unwanted visitors you mentioned....More

    Reviewed 19 June 2017

    The room smelled like an ashtray! The toilet was gross! I could never find someone at the front desk. I will never stay at one of these hotels again, and I am actively telling everyone I know to avoid them as well.More

    Review collected in partnership with Extended Stay
    Thank 907irmar
    Response from 00esa, General Manager at Extended Stay America - Houston - Sugar LandResponded 20 June 2017

    It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We are taking appropriate steps within our housekeeping and front...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$64 - US$77 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 145
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Extended Stay, Hotels.com, Hotwire, getaroom.com, Travelocity, Cancelon and TripOnline SA so you can book your Extended Stay America - Houston - Sugar Land reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Sugar Land
    • Also Known As
    • Extended Stay Deluxe Houston-Sugar Land Hotel Sugar Land ,
    • Extended Stay Sugar Land ,
    • Sugar Land Extended Stay
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    Traveller (23)
    Room & Suite (25)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (27)
    Bathroom (2)
    Nearby
    Nearby HotelsSee all 9 hotels in Sugar Land
    Comfort Suites Sugar Land
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    1.35 km away
     
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    861 reviews
    4.15 km away
     
    Drury Inn & Suites Houston Sugar Land
    154 reviews
    .56 km away
     
    Hyatt Place Houston/Sugar Land
    627 reviews
    3.73 km away
     
    Nearby Restaurants
    Pappasito's Cantina
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    .45 km away
    Avalon Diner III
    43 reviews
    1.23 km away
    Live Oak Grill
    147 reviews
    .41 km away
    Las Haciendas Mexican Bar
    28 reviews
    1.20 km away
    Nearby Attractions
    Shri Swaminarayan Mandir
    48 reviews
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    The Redneck Country Club
    39 reviews
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    AMC Fountains 18
    23 reviews
    1.95 km away
    Stafford Centre of Performing Arts/Theatre/Convention Centre
    27 reviews
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    Questions & Answers
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    Room Tips
    "Stay at the hotel next door instead - Spring Hill Suites"
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    "close to stairs since elevators were iffy"
    Read review
    "Choose rooms on the second floor. You are closer to the laundry room and snack machine. The whole hotel is..."
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    "Avoid this hotel AT ALL COSTS!"
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