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Stayed here last night and could tell this is not the most updated hotel. Older carpet and amenities. Room felt humid, but that's the Houston area for you. Bed and pillows were comfortable. Needed to run the fan/AC all night for white noise over the...More
Thank Kevin S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Sugar LandResponded 14 October 2017
Hi Kevin S,
Thank you for your stay and for taking the time to share your experience with us. It is great to read that you found our bed and pillows to be comfortable. However, I'm sorry to read that you found our carpets and...More
We stayed for one night after 9 hour travel. We came tired. What we find here: first of all a very clean room and bathroom. It's not a luxury room but with all essentials. Confortable beds and pillows. It has the typical kind of hotel...More
Response from MJP101569, General Manager at Holiday Inn Express Sugar LandResponded 2 April 2017
Dear 1969ViajeroFrecuente, thank you for taking the time to share your feedback. we are very pleased to hear that you have found our services and facilities to your satisfaction. We will be looking forward to welcome you back to The Holiday Inn Express-Sugar Land on...More
The room had a strange smell, it needed a thorough cleaning. We brought Lysol and sprayed the entire room but it still smelled musty. The handicap accessible room was right next to the hotel equipment room which was very noisy and could be heard from...More
Thank Betty T
Response from IHGService, Guest Relations Manager at Holiday Inn Express Sugar LandResponded 29 August 2017
Dear Betty T,
We would like to thank you for taking your precious time to write the review regarding your stay with us. Our goal is to deliver exceptional service and comfortable accommodations to all of our guests and we thank you for choosing to...More
Clean bed sheets and cover
Tv was good size and worked.
Felt I was in a clean room in a safe area and safe hotel.
Non attentive front desk worker
While drifting off to sleep, I was awoken by...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Sugar LandResponded 3 August 2017
Thank you for your review of your experience and for staying with us. I am happy to read you appreciated the cleanliness of our room accommodation as well as our bathroom. Guest satisfaction is one of our many goals and we are delighted...More
After a long drive, this was a very convenient stop directly off freeway. The rooms are clean, comfortable and have what you need for a short stay. The breakfast is complimentary and more than adequate. The thing that impressed us most was the wonderful customer...More
US$91 - US$134 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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