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Hyatt Place Houston/Sugar Land

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Hyatt Place Houston\/Sugar Land
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431 Reviews from our TripAdvisor Community

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Showing 421: English reviews
Houston, Texas
Reviewed 10 December 2016

Excellent service from the time I checked in to the time I checked out ! Very peaceful and the staff was so helpful . I also really enjoyed the complementary breakfast and enjoy the wide selection in the menu. I will definitely come for a stay .

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Helpful?
Thank jenniferrA7539KA
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We appreciate the great feedback and we are happy to hear that you received an excellent service from our staff. We will be delighted to have you again with us Regards, Marilyn Torres Assistant General Manager

Austin, Texas
Reviewed 9 December 2016

My initial impression of the hotel was based upon aesthetics. The room was divided by a pilar which added the little bit of privacy needed. The negative is the blood stains found on the extra blanket.

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Thank johnnyp173
Toronto, Canada
Reviewed 5 December 2016

I stayed for a few nights and had a great experience with staff, clean room and location to my workplace and great neighborhood. Enjoyed room service, amenities, fast internet, breakfast and free parking. Will definitely come back and recommend this hotel.

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Thank 298raminv
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you very much for taking the time to provide feedback of your stay at the Hyatt Place Sugar Land Houston. We are delighted to hear that we have earned your recommendation and that you had a great experience with us. We hope to see you in the near future, Regards, Marilyn Torres

Brighton, Michigan
Reviewed 3 December 2016

Clean and 4.5 star hotel. Walking distance to several restaurants and shopping. Beautiful area to jog as well and the gym was adequate. Elevators were fast and efficient. Breakfast was ok and the coffee was excellent.

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Helpful?
Thank aar0nkf
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are happy to hear that you had a good trip, staying at the Hyatt Place Sugar Land. Thank you so much for the review through this media; we appreciate the positive feedback. Regards, Marilyn Torres Assistant General Manager

San Antonio, Texas
Reviewed 29 November 2016

The place is nice and clean. The free breakfast was good. . The only problem was that there were party going on in one of the ballroomsthe, and all of kids and teeagers were running around all over the hotel. It seen that the party wasn't in the ballroom it was all over the hotel.

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Thank WorldCitizen210
Reviewed 28 November 2016 via mobile

Very convenient, clean and definitely priced well. Staff was nice, rooms were clean.. location is definitely a plus being walking distance to While Foods and good restaurants! There are about 5 restaurants in the walking proxy and a pretty lake area. Good area for families.

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Helpful?
Thank texmex2345
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are happy to hear that your stay with us was good! I hope you and your family had a great Thanksgiving. Thank you very much for taking the time to share your feedback through TripAdvisor; We appreciate your good comments. We hope to see you and your family back again. Regards, Marilyn Torres Assistant General Manager

Bowie, United States
Reviewed 27 November 2016

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Thank 499angeliab
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Reviewed 25 November 2016 via mobile

Stayed here on a business trip earlier this month and enjoyed my stay. The room was very clean upon checking in and I found the staff to be very pleasant. The complimentary breakfast left a little to be desired but definitely wasn't horrible by any means.

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Helpful?
Thank Shane S
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are happy to hear that you had a nice stay at the Hyatt Place Sugar Land; we are delighted that you chose us as your hotel of choice. We appreciate your feedback and it will be shared with the rest of the team. We hope to see you in the near future. Regards, Marilyn Torres Assistant General Manager

Cary, United States
Reviewed 18 November 2016

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Thank 960nasrina
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Muscat, Oman
Reviewed 18 November 2016

Clean and quite place to stay in , helpful and respectable staff, sure i will visit it again in the future I like the hotel location , closer to the lake , qauit area away from the noise and craweded .

Review collected in partnership with Hyatt Hotels
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Thank Asaad40700
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We appreciate the time you input to write this review; your feedback is greatly appreciated. We are delighted to hear that you will come back again in the near future. If there is anything we can do for you on your next visit, please let us know! Regards, Marilyn Torres Assistant General Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Breakfast Available

Additional Information about Hyatt Place Houston/Sugar Land

Address: 16730 Creek Bend Dr, Sugar Land, TX 77478
Region: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range: €101 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Houston/Sugar Land 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hotel Style:
#1 Green Hotel in Sugar Land
#2 Family Hotel in Sugar Land
#3 Business Hotel in Sugar Land
#5 Romantic Hotel in Sugar Land
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Houston/Sugar Land staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, ask for a view of the lake”
 of 5 bubbles Ryansma33, 29 Sep 2016 | Read review
“Room with a lake view is nice”
 of 5 bubbles Work2Travel2014, 10 Jul 2016 | Read review
“Get the lakeview. It's worth it and only 10 more as I see on the reservations.”
 of 5 bubbles Natster396, 5 Jul 2016 | Read review
“Facing the river.”
 of 5 bubbles AshaU_13, 26 Apr 2016 | Read review
“Rooms with X01 are a bit larger.”
 of 5 bubbles Stan5107, 20 Nov 2015 | Read review
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