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Hyatt Place Houston/Sugar Land

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Traveller (88)
Room & Suite (54)
Dining (5)
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Overview
  • Excellent66%
  • Very good22%
  • Average9%
  • Poor1%
  • Terrible2%
Travellers talk about
“lake view”(14 reviews)
“whole foods”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (656)
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642 results
Traveller rating
409
144
62
13
14
Traveller type
Time of year
LanguageEnglish
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409
144
62
13
14
Show reviews that mention
All reviewslake viewwhole foodspedestrian bridgewalking pathbusiness hotelrooms are spaciousfree shuttlenice locationthe breakfast areasitting areafree breakfastbreakfast sandwichdining optionsenjoyed my stayrestaurants and shopsexcellent hotelyogurt
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1 - 5 of 642 reviews
Reviewed 6 days ago

The hotel is very clean. The room is very quiet. Bedding is very comfortable for great sleep. Location is very close to highway and shopping areas. I highly recommend it for people visiting or doing business around Sugar Land,Stanford or Missouri City, TX.

Review collected in partnership with Hyatt Hotels
Thank johnsono989
Response from Marilyn T, Manager at Hyatt Place Houston/Sugar LandResponded 5 days ago

Thank ypou so much for taking the time to write a review of your stay and thank you so much for the recommendation. We hope to see you again soon. Regards, Marilyn Torres Assistant General Manager

Reviewed 2 weeks ago

Excellent hotel!!! Room was clean and we had a great lake view from our room. Staff was nice and friendly and made us feel welcomed. Hotel is minutes away from the mall and restraunts and within walking distance from several bar and grills. Overall the...More

Review collected in partnership with Hyatt Hotels
Thank Maria A
Response from Marilyn T, Manager at Hyatt Place Houston/Sugar LandResponded 1 week ago

Thank you so much for staying with us and for taking the time to write a review and share it with other travelers. We hope that you come back again soon. Regards, Marilyn Torres Assistant General Manager

Reviewed 2 weeks ago

The Hyatt was easily accessible to the nearby highways, restaurants, shopping ( for the kids, myself & souvenirs, & a visit to the museum). I felt safe on the property at all times. The view from the hotel was soothing. The patio and lake added...More

Review collected in partnership with Hyatt Hotels
Thank mtmocha2
Response from Marilyn T, Manager at Hyatt Place Houston/Sugar LandResponded 1 week ago

Thank you so much for your nice feedback. We will be delighted to have you back again soon. Regards, Marilyn Torres Assistant General Manager

Reviewed 4 weeks ago

I've stayed at the Hyatt a few times whilst travelling on business. The rooms are a good size with a large tv and sitting area. A good variety of food is served at breakfast and room service (collection at reception) is available. There is a...More

Thank tsandy2015
Response from Marilyn T, Manager at Hyatt Place Houston/Sugar LandResponded 2 weeks ago

Thank you so much for staying with us and for sharing your feedback with us and other travelers around the world. We appreciate the comments about our staff. We hope to have you back in the near future. Regards, Marilyn Torres Assistant General Manager

Reviewed 18 March 2018

Satisfactory but too family oriented, not conducive to sleep and relax which may be due to spring break. The pillows were very uncomfortable providing no support of my neck. After work I am looking a restful place to lay my head on a soft pillow.

Review collected in partnership with Hyatt Hotels
Thank blake0821
Response from Marilyn T, Manager at Hyatt Place Houston/Sugar LandResponded 2 weeks ago

Thank you so much for taking the time to share your feedback with us; We are sorry to hear that our pillows were not as comfortable as expected. We hope to have you back again. Regards, Marilyn Torres Assistant General Manager

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Pool
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Details
Price range
US$111 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Sugar Land
#2 Family Hotel in Sugar Land
#3 Business Hotel in Sugar Land
#5 Romantic Hotel in Sugar Land
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$111 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Sugar Land
#2 Family Hotel in Sugar Land
#3 Business Hotel in Sugar Land
#5 Romantic Hotel in Sugar Land
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (88)
Room & Suite (54)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lori B
9 December 2017|
AnswerShow all 8 answers
Response from Marilyn T | Property representative |
Good afternoon, we only accept dogs 50 pounds and less and there is a $75.00 fee for it. I hope this information helps
0
Votes
Herb P
18 November 2017|
AnswerShow all 3 answers
Response from Marilyn T | Property representative |
Good evening, Unfortunately, we do not have washers and dryers on premise. We do offer Dry cleaning services with a third party company.
0
Votes
Amanda S
29 May 2017|
AnswerShow all 2 answers
Response from Marilyn T | Property representative |
Good afternoon, Our pet policy for guests staying 1 to 6 nights is $75.00 non refundable fee. From 7 to 30 nights, an additional deep cleaning fee of $100.00 will be added, so it will be a total of $175.00. If you want to... More
0
Votes
Room Tips
"Overlooking lake or room at end of a corridor"
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"Avoid Room 816 - A/C makes noise"
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"Ask for a room away from the elevators and ice machine and away from dogs in adjacent rooms."
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"ask for a view of the lake"
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