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Holiday Inn Express Hotel & Suites Stephenville

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Traveller (9)
Room & Suite (15)
Dining (3)

About

Location
Cleanliness
Service
Value
The Holiday Inn Express & Suites Stephenville, TX is located in the 'Cowboy Capital of the World'. Ideally located off Hwy 377 South, our hotel is just 2 miles from Tarleton State University & minutes from Cross Timbers Country Opry & City Limits, the largest private Country & Western club in the state.Whether you are visiting for business or pleasure, our hotel will make you feel right at home with our Texas Hospitality. Our Stephenville hotel's convenient location provides easy access to a number of recreational activities. Stroll downtown to Cowboy Capital Walk of Fame & Heritage Square or shoot over to Lone Star Arena, home of the US Calf Roping National Finals, rodeo events & barrel racing. A short drive away is Dinosaur Valley State Park, & Dr. Pepper Bottling Co & Museum. Business travelers will appreciate that we keep you connected with our free wired & wireless high-speed Internet access as well as copy & fax services in the 24-hr business center.Nearby corporate offices include St. Gobain Abrasives, FMC Technologies, Outlaw Conversions, Caporal Industries & Rayloc.During your stay here, you can enjoy our choice hotel amenities including relaxing in outdoor pool, working out in our well-equipped fitness center, keeping caught up on laundry in our on-site guest laundry facilities & enjoying a complimentary Express Start hot breakfast bar featuring our delicious cinnamon rolls.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
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Location

Full view
45Car recommended
Grade: 45 out of 100
22Restaurantswithin 1 km
2Attractionswithin 1 km
120Reviews
35Photos
0Q+A
17Room tips
Traveller rating
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Popular mentions
Stayed at this hotel in Stephenville while visiting family. This is a very nice hotel. Do not be fooled by many sites saying it has an indoor pool as it does not (outdoor). Rooms are very well taken care of and the staff is very friendly and helpful. The continental
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Its what you would expect from a holiday Inn, the room i had was clean the staff was friendly, overall it was about average. I traveled for a business trip it was the closest hotel to where i needed to go, the elevators did seem weird one time it kept beeping but wasn't moving
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Stephenville
Responded 1 week ago
Hi ARSS1707, Thank you for posting a review about your stay on TripAdvisor. I am glad that you found your room accommodations to be clean. Thank you as well for noting our friendly staff. I am sorry to learn about the elevators and the wake-up call request. We did not intend to cause you any inconvenience. I have forwarded your comments to our management team. Your feedback will be taken into consideration in our efforts to provide the best experience possible. Again, thank you for your comments and for choosing us for your lodging needs. Sincerely. Ingrid V. Case Manager IHGService
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Glad to find a place to stay on last minute notice but realized as soon as we walked through lobby that this was a cheap low-rent version of Holiday Inn Express. It was clean but cheap furniture, cheap decorations, cheap finishes. The room was no different - clean but cheap.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Stephenville
Responded 4 weeks ago
Hi jamespratt2015, Thank you for choosing us! It's nice to know that our hotel came through in a blind. I know there were some rough edges, and I'm sorry for the letdown. Hotel management will take this as an opportunity to improve the quality of our accommodation, especially with appointing the rooms and common areas. Looking forward to serve you again. Kind regards, Anna R Case Manager IHGService
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The room Was large & clean. We had a suite and it was very comfortable. A/C didn’t cool to temp indicated, so we ended up leaving and heading home at 3:30 in the morning, since we couldn’t sleep. We did attempt to call the front desk to let them know about a/c but no one
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Stephenville
Responded 21 Nov 2018
Hello Maurers, Reviews from IHG Rewards Club members are important, thanks for staying with us. I'm sorry to learn about the inconvenience caused by the AC system and that our overall service level fell short of expectations. I'm also concerned that our Front Desk personnel missed to acknowledge you as one of our members and properly address you at arrival. The situations you described are certainly not ideal and be assured that your comments are shared with the management for prompt attention. Feedback like yours helps us address trouble areas so we may get back on the right track. On a lighter note, I'm glad you found our rooms clean and adequate to your needs! I hope we get the chance to make your next stay experience much better than the last. Kind regards, Jillian I Case Manager IHGService
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No fresh coffee after breakfast. Second floor smells strongly of weed. Not the best place, especially if you have family along. It's the next Motel 6. The staff was friendly which is why I gave it two stars.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Stephenville
Responded 16 Oct 2018
Hi Rick O, Thank you for the honest feedback. While I am glad you appreciated the friendliness of our staff, I was also concerned to see your comments regarding the unavailability of coffee and the smell on the second floor of our hotel. This should not have been the case and I am so sorry for the inconvenience. I will share your comments with our team so we can take appropriate actions for improvements. Again, thank you for the review and for staying with us. I hope that you would still consider staying with us again in the future. Mike F. Case Manager IHGService
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Meeting room
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Guest room
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"We were on the backside on the 4th floor. Nothing out the back other than pasture land, so it was pretty quiet."
"Rooms in the back of the building have a good view, and great natural lighting."
"2 Queen room offered lots of space; not at all cramped."
"Make sure there are no softball teams staying the same week you plan to lodge there at that location."
"Ask for a room away from the parking lot for extra quiet."
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PRICE RANGE
US$95 - US$142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites stephenville
LOCATION
United StatesTexasStephenville
NUMBER OF ROOMS
82
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