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Courtyard Houston Sugar Land

136 reviews
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Traveller (11)
Room & Suite (14)
Dining (1)
Overview
  • Excellent54%
  • Very good30%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“tee jay”(6 reviews)
“sugar land”(16 reviews)
“front desk”(31 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (136)Write a Review
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Traveller rating
72
41
14
6
3
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LanguageEnglish
72
41
14
6
3
Show reviews that mention
All reviewstee jaysugar landfront deska great staythe managersevery weeksales managerfamily reunionexcellent customer servicelocation was perfectgo the extra milerooms were cleanhousekeeping staffbusiness tripbistromarriottpatricia
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1 - 5 of 136 reviews
Reviewed 3 weeks ago via mobile

Patricia made our stay absolutely wonderful. We came for a wedding and she went above and beyond to make sure that we were taken care of. Rooms were very accomdating for our family. Location is near major highways and plenty of restaurants. To management, please...More

Thank thugish786
Response from General M, General Manager at Courtyard Houston Sugar LandResponded 3 weeks ago

Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank Patricia for the level of service she provided you. I'm so glad...More

Reviewed 5 weeks ago

The stay was ok and the staff were nice and polite the rooms were clean but there were a few things that could’ve made the stay a little better is the stay it would’ve been nicer to have a microwave and small refrigerator and also...More

Thank Tammy M
Reviewed 6 December 2017

Booked several rooms to enable friends/relatives to stay close to the venue where my 70th birthday party was held. Worked with Sales Manager Alicia Thompson to make the reservation. Alecia was very professional and offered us a very competitive rate. She often contacted me with...More

Thank parmeson
Response from General M, General Manager at Courtyard Houston Sugar LandResponded 8 December 2017

Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank Alicia for the level of service she provided you. I'm so glad...More

Reviewed 10 November 2017 via mobile

The front desk was helpful and very friendly. We had a fairly good stay but were evidently above the bistro so we took awhile to get to sleep because the music was a bit loud. We also heard the freeway sometimes. Recommend rooms away from...More

Thank Yodatravel
Response from General M, General Manager at Courtyard Houston Sugar LandResponded 13 November 2017

Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

Reviewed 11 October 2017

This is the second time we have had a meeting at this hotel and they always provide incredible customer service and are on point with helping in anyway they can. Alecia Thompson was great about keeping in communication with my group before, during and after...More

Thank Angie W
Response from General M, General Manager at Courtyard Houston Sugar LandResponded 12 October 2017

Angie, Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant...More

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12345628
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$99 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Stafford
#7 Business Hotel in Stafford
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Stafford
#7 Business Hotel in Stafford
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (14)
Dining (1)
Hotel & Grounds (21)
Family and Play Areas (1)
Questions & Answers
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Sherylcapecod
17 October 2016|
AnswerShow all 2 answers
Response from Adam P | Property representative |
Yes, it is!
0
Votes
Room Tips
"Well the room we stayed in wasn’t equipped with a small refrigerator or microwave are no shower chair for..."
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"Rooms on the east side are quieter."
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"Get a room on the backside away from the freeway"
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"Less traffic on higher floors"
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