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I wish they had -1 🌠 I DO NOT recommend this hotel @ all. Manager is rude and very unprofessional, they won’t return ANY of your calls. HORRIBLE customer service, TERRIBLE housekeeping. My 2yr old found a condom rapper in the bed. Manager didn’t care...More
Hotel lobby is out of date, the room are nice but had to move due to smelled like a casino. This is supposed to be a non-smoking hotel. The hotel is on the strip, no beach view. You are never told to keep your room...More
DO NOT WASTE YOUR MONEY!! This place is absolutely horrible. There is an old musky odor, you can feel the springs on the beds, the toilet didn’t work, you cannot see the bottom of the pool, and very poor parking areas.
Suites at Sunchase charged my debit card $129.00 and an additional charge for $155.94 prior to checking in, we were turned away due to "no rooms available" after we made a reservation and funds were deducted from my checking account. We were informed that the...More
There is No Breakfast. Refrigerator was not plugged in. The Hot Tub and Pool were out of order. It use to be a Mall and you can tell. It might have been nice at one time, but you are overpaying for sure. It is a...More
We do have bracelets ( wristbands ) in our peak season, big events, and holidays. Our's do not have to be changed daily you can get them wet and it does not effect them. It is a common practice for a lot of the... More
We do have bracelets ( wristbands ) in our peak season, big events, and holidays. Our's do not have to be changed daily you can get them wet and it does not effect them. It is a common practice for a lot of the establishments to use them here in South Padre Island.