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Quality Suites

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61 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Detroit, Michigan
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 February 2016 via mobile

The young lady at the front desk wasn't overly friendly but after a long day in the car I guess we didn't need to be too chatty. The room was spacious and mostly clean; the air conditioner obviously had been dripping and the carpet under it was black. The red stain on the floor in another guests photo from 2013... More 

Helpful?
Thank Reinke516
Tom S, General Manager at Quality Suites, responded to this review

Thank you for choosing Quality Suites for your lodging needs in the Grayson County area. I apologize for the front desk representative not being more friendly. Usually, I receive compliments about the front desk staff. Thank you for the reminder about the carpet. The carpet cleaning vendor, who comes quarterly so that each room's carpet is professionally cleaned twice per... More 

Sandia, Texas
2 reviews
Reviewed 1 January 2016

The fan on the AC was noisy. To get the bonus points that are advertised you have to call an 800 number. I tried this sever times and they don't have my membership number and want my life's history to get the points. I finally decided that it wasn't worth the trouble.

Helpful?
Thank Walter J
Tom S, General Manager at Quality Suites, responded to this review

Thanks for staying with us, Walter. I apologize for the A/C unit being noisy. We are getting some new units soon. Hopefully, we can retire that one to the parts stock. You are correct about the Choice Privileges promotion. In order to get the bonus points, you must make the reservation at a qualifying rate via choicehotels.com or the toll-free... More 

Kaplan, Louisiana
Level Contributor
124 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 21 November 2015

Very nice hotel...the King room was very spacious and had all the amenities one would need for a stay. It is located in a good area with plenty of restaurant choices near by. The staff was courteous and very helpful. I would recommend this hotel to others traveling to the Sherman, TX area.

Helpful?
Thank Andrew P
Tom S, General Manager at Quality Suites, responded to this review

Thanks, Andrew, for your kind and complimentary remarks. You have reaffirmed what we strive to do each day. We look forward to serving you again, as we convert to the Quality Suites brand. More 

Mankato, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 September 2015

Comfortable room that was clean enough. Our room could use a bit of maintenance. The shower head was pulled out of the wall, some tile was loose/missing and the toilet seat was almost coming off . Everything else was in order. The staff was great. They made sure we had everything we needed.

Helpful?
Thank Digipaul
Tom S, General Manager at Quality Suites, responded to this review

Thanks for choosing us for your lodging needs. I apologize for the room condition issues. We follow a preventative maintenance checklist, but the staff had not gotten to that room yet. Usually, the housekeeping staff notifies the maintenance man about the loose toilet seats, which is an easy fix, and other items. I apologize for that not happening in this... More 

Oklahoma
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 August 2015

One of the nicest motels we’ve ever stayed at. We arrived late. I wish we could have spent more time there. The lady at the desk was very helpful and friendly. Our room was big and really comfortable. It had an extra room with a sofa, refrigerator, microwave, coffee maker and even a sink. There was a large flat screen... More 

Helpful?
Thank okiesooner09
Tom S, Manager at Quality Suites, responded to this review

Thanks for your complimentary review. You are right about the biscuits. Since we do not have a convection oven, I placed a little sign next to the biscuits, which shows our recommendation to microwave a biscuit for 15 seconds. We are remodeling the breakfast area soon by adding new counters and cabinets. Hopefully, we will be able to place the... More 

Benton
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 31 May 2015

We were traveling by motorcycle on a trip out through the southwest part of the country and our first stop was in Sherman. I had wanted to stay at the La Quinta because restaurants were withing walking distance, but it was full due to graduations in the area, so we went to the Comfort Inn. We got a room and... More 

Helpful?
Thank swarren2
Tom S, Manager at Quality Suites, responded to this review

Thank you for your recent visit. I am pleased to read that your experience was satisfactory; although, we try to be better than that. If your Choice Privileges member number was entered in the guest information, you should receive the points for your visit. If not, please contact me. After almost 20 years as a Comfort Suites, the hotel will... More 

Antioch, Illinois
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 April 2015

stop here every year on way home to il,breakfast is pretty lame not much thought goes into it coffee was empty had to tell someone to fill it day desk person very friendly morning desk person gave the impression you were bothering him walked by him twice in the morning when leaving never even looked up it is time to... More 

Helpful?
Thank henry d
Tom S, Manager at Quality Suites, responded to this review

Henry, I am so sorry for your experience this time. Either my assistant or I were the man at the front desk and we both try to greet each guest. Even a problem or distraction does not justify not greeting you as you walk by the desk. The breakfast attendant has worked here for years. Usually, she keeps up with... More 

Broken Arrow, Oklahoma
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 March 2015

This hotel was right off Hwy 75 in Texas. It was easy on and off. Friendly hotel staff. Clean room. Comfortable bed. Good breakfast. Upgraded by the front desk clerk without asking, because I am an Elite Choice Member for this hotel chain. Would definitely return to this hotel again.

Helpful?
Thank Teri R
Tom S, General Manager at Quality Suites, responded to this review

Thank you so much for the wonderful review. We look forward to serving you in the future. More 

Berlin, Wisconsin
Level Contributor
150 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 6 February 2015

This hotel is showing some age in carpet, bathroom floors, etc., but it is not bad. Our room was clean but not spotless (corners). The bed was comfortable and it was quiet. We had a good night rest and the typical Comort Suites breakfast. Check in clerk was pleasant. We used points for the room and were pleased.

Helpful?
Thank ednat7
Tom S, General Manager at Quality Suites, responded to this review

Thank you for the review. We have a remodel starting soon, which should help with the "dated" appearance. I hope that you have the opportunity to return after the remodel is completed. More 

Fort Worth, Texas
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 November 2014

Friendly staff, nice breakfast and a wonderful bed. Quiet room, with good cable options and internet service. For those of us, that still walk.....a few restaurants within walking distance. King Buffet, Jalapeno Tree and a Starbucks.

Helpful?
2 Thank Vickie V
Tom S, General Manager at Quality Suites, responded to this review

Thank you for staying with us and for the positive review. I'm happy to hear that you walk, also. The walk to Starbuck's (about 300 yards) is pleasant on a pretty day. Also, I am happy to hear that the internet worked well for you and that you enjoyed the pillow-top mattress and breakfast. Please say "Hello" to me on... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Suites

Address: 2900 Hwy 75 N, Sherman, TX 75090 (Formerly Comfort Suites)
Region: United States > Texas > Sherman
Price Range: €61 - €84 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 67
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Also Known As:
Comfort Hotel Sherman
Comfort Suites Sherman
Sherman Comfort Suites
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Questions & Answers

Questions? Get answers from Quality Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call Ahead or go online”
 of 5 bubbles cliffsiler, 8 Aug 2016 | Read review
“Doesnt have elevator, so no worry about it. Noise level was minimal everywhere.”
 of 5 bubbles txbuddy, 12 Jul 2016 | Read review
“never had a bad room”
 of 5 bubbles henryd627, 23 Apr 2015 | Read review
“go somewhere else”
 of 5 bubbles disgruntled715, 31 Aug 2014 | Read review
“If you need to avoid climbing stairs, ask for a first floor room as they do not have an elevator.”
 of 5 bubbles 334TonyT, 24 Nov 2013 | Read review
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