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Hampton Inn & Suites Schertz

17702 IH 35 North, Schertz, TX 78154
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1 room 2 adults 0 children
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Close 
  • Retama Park
    4.4 km
  • 2 star hotel
  • Free Wifi
Reviewed 21 November 2016
Wonderful Stay
This hotel was wonderful! We checked in at 10:30PM after our... more
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331 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Schertz
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Showing 325: English reviews
Reviewed 21 November 2016

This hotel was wonderful! We checked in at 10:30PM after our playoff game in Schertz. We were starved, and asked the gentleman at the front desk how late Chili's (next door) was open. He did not know, but instead of saying that, he looked it up for us. That was such an appreciated gesture. He was such a nice kid!...

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Helpful?
1Thank Monica S
Carl Junction, MO, United States
Reviewed 4 November 2016

Staff at this hotel make the stay as enjoyable as it can get, especially Anthony. Rooms and entrance are nice but would prefer a walik in shower. I have always liked Hampton's satisfaction guarantee.

Review collected in partnership with Hampton
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Helpful?
1Thank Daniel K
Management response:

Thank you for taking time from your busy schedule to review our hotel, here at the Hampton Inn & Suites in Schertz we aim to meet and/or exceed our guests expectations. We are delighted to hear that your stay with us was enjoyable and greatly appreciate your feedback. Anthony along with all of our staff are such a great asset...

Hallsville, Texas
Reviewed 4 November 2016

We enjoyed excellent service. We didn't plan on staying here, but because of the location and proximity to our business interests, decided to give it a try-Glad we did. We will definitely stay here again when we return to this area.

Review collected in partnership with Hampton
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Helpful?
Thank michaelpP5985LT
Management response:

Fantastic! Thank you for reviewing our hotel, it is great to know that your experience with us was a memorable one and that we met your expectations. Here at the Hampton Inn & Suites in Schertz we aim to ensure our guests are getting the exceptional service they are accustomed to while travelling within our brand. Again, thank you for...

midlothian, texas, United States
Reviewed 1 November 2016

Renovations are taking place starting with the top floor going down. Room smelled of chemicals (paint, glue?) Phone could not be answered, dialing out was fine. Friend in room 415 had a non-working phone as well. Television reception was awful. Television was frequently blocked by some screen showing Satellite connection information. Room key stopped working after day one. Staff was...

Review collected in partnership with Hampton
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Helpful?
1Thank Michael W
Management response:

First and foremost we want to apologize for the inconveniences you incurred during your stay, please rest assured knowing that your concerns have been addressed. We also want to thank you for your feedback it is extremely important to us to hear from our guests as it helps in the continuous efforts to keep improving our service and product. We...

College Station, United States
Reviewed 30 October 2016

The hotel was under construction but we knew that when we booked. We were able to stay in one of the remodeled rooms and it was very nice and clean. We were there for less than 24 hours as we arrived in the late afternoon and left at 5 the next morning. The staff was extremely friendly and helpful!

Review collected in partnership with Hampton
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Helpful?
Thank Katherine J
Management response:

Thank you for your review we greatly appreciate the time you took from your schedule to do so. We are very excited to hear that you enjoyed staying in one of our newly remodeled rooms, the new modern look and feel is something that we are extremely happy to offer our guests and to hear that they enjoyed their stay...

Texas
Reviewed 30 October 2016

This Hotel is spotless, the decor is very attractive and inviting. The hotel staff were courteous and helpful, check in was quick and very satisfactory. I would highly reccomend this Hotel, for business or pleasure.

Review collected in partnership with Hampton
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Helpful?
Thank colleymoore
Management response:

Fantastic! Thank you for taking time out of your schedule to review our hotel, it is always a pleasure to hear back from our guests as your feedback is extremely important to us. Here at the Hampton Inn & Suites in Schertz we aim to ensure that we are meeting and/or exceeding our guests expectations. Hope to see you soon...

Monterrey, Mexico
Reviewed 26 October 2016

As I said on reviews before this hotel keeps surprising me, the best quality of the hotel is the way the staff treats you, In a very respectful and polite way. The location and the comfort is GREAT! My family and I feel like it's a second home for us. See you soon!

Review collected in partnership with Hampton
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Helpful?
1Thank mariagM7706XD
Management response:

Fantastic to hear from you, here at the Hampton Inn & Suites in Schertz we aim to always ensure that our guests are receiving the best service and product. We greatly appreciate you taking time to review us and look forward to your next visit with us, we are very excited to have you stay in one of our newly...

Port Chester, New York
Reviewed 23 October 2016

I've been staying at this hotel for about 5 years when I come to visit family in San Antonio. It's outside the city, but there is easy access to any attraction. I will admit that (gasp!), I am a smoker, and one of the reasons I stayed here was that they had smoking rooms, but that is no longer true....

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Helpful?
Thank Beverly S
Management response:

First and foremost I want to thank you for your review and the loyalty you have shown us in the last 5 years. As you are correct about the transition from a smoking hotel to non-smoking we are more than happy to perhaps accommodate your stay by offering 1st floor room suite which provides easy access to the smoking sections...

Owasso, OK
Reviewed 21 October 2016

My son's soccer team recently stayed in this hotel. It has recently undergone renovations. It was quiet, clean, and the staff was friendly. The breakfast consisted of hot and cold items. I would stay here again.

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Helpful?
1Thank motherof3OK
Management response:

Great to hear that you had a great positive experience when we hosted your son's soccer team stay. It is always a pleasure to accommodate any and all types of events that bring our guests and their families to our wonderful city of Schertz. We greatly appreciate your feedback as our guests are the ones that help us in the...

Katy, Texas
Reviewed 25 September 2016

Bathroom sink was clogged, TV remote didn't work and the hotel is going through major renovations. Loud banging from construction starting early in the morning. I informed the hotel staff upon my departure of these problems and absolutely no attempt was made to address these concerns.

Review collected in partnership with Hampton
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Helpful?
Thank Patrick Y
Management response:

First and foremost I want to apologize for the inconvenience you incurred during your stay at our hotel. Here at the Hampton Inn & Suites aim to meet and/or exceed our guests expectations to ensure that they experience a more than amazing visit. I also would like to thank you for your feedback, it is of the utmost importance as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
The Hampton Inn & Suites Schertz hotel is located midway between San Antonio and New Braunfels. From the legendary historic landmarks of the Alamo and Spanish Governor's Palace to exploring the underworld marvels at Natural Bridge Caverns, there is plenty to keep you entertained. We offer easy access to I-35, Randolph Air Force Base, downtown San Antonio and a number of family attractions. Get a great night's rest on the comfortable clean and fresh Hampton bed®, and wake up to Hampton's free hot breakfast. Take advantage of free high-speed internet access in each guest room, a handy lap desk and MP3 alarm clock. ... more   less 

Additional Information about Hampton Inn & Suites Schertz

Address: 17702 IH 35 North, Schertz, TX 78154
Region: United States > Texas > Schertz
Price Range: €102 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Schertz 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hampton Inn And Suites Schertz
Hampton Inn & Suites Schertz Hotel Schertz
Hampton Inn Schertz
Schertz Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn & Suites Schertz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Location was quit and peaceful. Nothing more you can do to make it any better perfect get away.”
 of 5 bubbles Q5469ZUvincentl, 27 Dec 2016 | Read review
“No problem with noise on the third floor.”
 of 5 bubbles anng86, 2 Aug 2016 | Read review
“The conference room has accessibility to a small patio area (great for conference attendees to take a break) is handicapped accessible.”
 of 5 bubbles txlymphie, 11 Jul 2016 | Read review
“First floor suites are huge!”
 of 5 bubbles MitchF45, 10 May 2016 | Read review
“There is another Hampton Inn two exits south of this hotel in Selma/Live Oak.”
 of 5 bubbles 108beckyw, 22 Mar 2016 | Read review
5 of 5