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BEST WESTERN San Marcos

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BEST WESTERN San Marcos
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223 Reviews from our TripAdvisor Community

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Showing 202: English reviews
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San Angelo, Texas
Reviewed 1 week ago

It was a great hotel, beds were comfortable, very convenient a lot of businesses especially restaurants, breakfast was good, we went for a party just needed a place to sleep at night, would stay there again would highly recommend to friends and family. Our room # was 217-A which was great location as well very quite...you all have a safe...

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Helpful?
1Thank Denvercolorado1957
Mike P, Manager at BEST WESTERN San Marcos, responded to this review

Thank you for submitting your review. We value all comments as we use them to help us provide superior service for you and future guests. We hope we will see again soon.

Tyler, Texas, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 18 October 2016

We really enjoyed our stay. Room was clean and breakfast was good. Johnny and Alexis at the front desk were very friendly and helpful. We needed directions to the olive tree farm and they printed out the directions for us. They made our stay a good experience. Would highly recommend this hotel.

Review collected in partnership with Best Western
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Thank Jane P
About Hotel's Favourite Review
Manibhai P, General Manager at BEST WESTERN San Marcos, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.By telling us what you liked about your stay and how we can improve, you are helping us deliver superior experience for you and other guests. We hope you will come back and see us again...

Reviewed 2 weeks ago

Just an overnight stay to visit our son. Comfortable rooms/beds, friendly staff. Very convenient to all activities. Next door to Fuego which is very tasty and open 2 hours. Good experience, will be back again.

Review collected in partnership with Best Western
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Helpful?
Thank Linda V
Mike P, Manager at BEST WESTERN San Marcos, responded to this review

Thank you for submitting your review. We value all comments as we use them to help us provide superior service for you and future guests. We hope we will see again soon.

Reviewed 3 weeks ago

This hotel placed us in a smoking room without telling us. I have a 6 month old baby so when we got up there I could not bring him in. We asked for another room but they were booked and refused to refund us because we used a third party site. I understand that hotels have contracts with these site...

Review collected in partnership with Best Western
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Helpful?
Thank F159MQsarahc
Mike P, Manager at BEST WESTERN San Marcos, responded to this review

We thank you submitting your review. We apologize that we did not exceed all your expectations upon your stay with us. We hope you will give us the opportunity to provide you with a most pleasant stay in the future.

Mission, Kansas, United States
Reviewed 15 March 2017 via mobile

I'd made a reservation for this hotel online. Check-in was smooth, although the front desk clerk was not overly friendly or welcoming, in my opinion. Our room was clean. The king- sized bed was comfortable. Heat/air conditioning unit worked well. Our room had a mini- fridge and microwave oven, iron, ironing board, coffee maker, and hair dryer. Breakfast was nice-...

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Helpful?
Thank Lynell S
Mike P, Manager at BEST WESTERN San Marcos, responded to this review

Thank you for submitting your review. We value all comments as we use them to help us provide superior service for you and future guests. We hope will see again soon.

Lorena
Reviewed 13 March 2017

This hotel is just average. Bed was comfortable, room was okay. Plan on eating elsewhere for breakfast! Location was good for us. A lot of places to eat nearby. Staff was friendly and accommodating. One thing that bothered me was that upon entering the hotel, there was a very strong smell of bleach. I saw the cleaning people cleaning, but...

Review collected in partnership with Best Western
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Helpful?
Thank Sandra S
Mike P, Manager at BEST WESTERN San Marcos, responded to this review

Thank you for submitting your review. We value all comments as we use them to help us provide superior service for you and future guests. We hope will see again soon.

Cypress, Texas, United States
Reviewed 9 March 2017

A little outdated. There is no elevator. Overall pretty good hotel. For a quick stop through, it's decent. I didn't eat breakfast but it looked good. My husband has stayed there a few times and he said the area can be a little sketchy. I didn't mind b/c we were in the room the whole time.

Review collected in partnership with Best Western
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Helpful?
Thank BrandyR128
Mike P, Manager at BEST WESTERN San Marcos, responded to this review

Thank you for submitting your review. We value all comments as we use them to help us provide superior service for you and future guests. We hope will see again soon.

Early, Texas
Reviewed 5 March 2017

Great location to local restaurants and shopping. Staff was friendly. My only complaint for this location is that the mattress could be more comfortable. We have stayed at other BW locations who offer a better bed.

Review collected in partnership with Best Western
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Helpful?
Thank Lori P
Mike P, Manager at BEST WESTERN San Marcos, responded to this review

Thank you for submitting your review. We value all comments as we use them to help us provide superior service for you and future guests. We hope will see again soon.

Ft. Worth, United States
Reviewed 28 January 2017

All staff that I seen was very professional and helpful. Will recommend this hotel to everyone who is in the area. The rooms are big and clean and the breakfast was great. Always hot coffee out and good selection of fruit. Best clean place to stay in San Marcos with excellent pricing

Review collected in partnership with Best Western
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Helpful?
Thank barakn2017
Mike P, Manager at BEST WESTERN San Marcos, responded to this review

All of us here at Best Western would like to thank you for submitting your review. We value all comments as we use them to help us provide superior service for you and future guests. We do hope we will see again soon.

Carrollton, United States
Reviewed 23 January 2017

I stay at many Best Western locations throughout the year for business. This is the only location with v-shaped bathtub bottoms. I survey for a living and work on many different types of terrain and are good on my feet but the tub shape with soap is a dangerous combination!! I slipped and split my head open on the toilet...

Review collected in partnership with Best Western
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Helpful?
Thank 334glenj
Mike P, Manager at BEST WESTERN San Marcos, responded to this review

All of us here at Best Western once again apologize for all the inconvenience you experienced upon your last stay with us. We trust you received our previous reply to your review on our Best Western site. A brief overview: we did compensate a full night stay and have credited your account via your credit card which was on file...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN San Marcos

Address: 917 I-H 35 North, San Marcos, TX 78666
Region: United States > Texas > San Marcos
Price Range: €90 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN San Marcos 2.5*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Orbitz, Expedia, Travelocity, Hotels.com, Best Western, Cancelon, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your BEST WESTERN San Marcos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
San Marcos Best Western
Hotel Style:
#1 Best Value Hotel in San Marcos
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Questions & Answers

Questions? Get answers from BEST WESTERN San Marcos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good location, lots of restaurant and next to the hwy”
Denvercolorado1957, 12 Apr 2017 | Read review
“ask for a room not facing the highway”
thomaswB2894YS, 23 Sep 2016 | Read review
“Our room was near the lobby & where the complimentary breakfast was. A room farther down the hall would work.”
DeniseS936, 23 Mar 2016 | Read review
“odd numbered room side as the even faces the freeway”
liroi, 7 Dec 2015 | Read review
“1st floor, side away from entrance”
N8483MNlindam, 7 Oct 2015 | Read review
5 of 5