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Holiday Inn Express Hotel & Suites Royse City - Rockwall Area

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Traveller (3)
Room & Suite (11)
Dining (7)
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Overview
  • Excellent62%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible5%
Travellers talk about
“front desk”(23 reviews)
“highway side”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Royse City - Rockwall Area
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Hotel & Suites Royse City - Rockwall Area
Special Offer: Book Direct and Save
Hotel deals
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Nearby Hotels
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Reviews (119)
There are newer reviews for Holiday Inn Express Hotel & Suites Royse City - Rockwall Area
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LanguageEnglish
71
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3
6
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All reviewsfront deskhighway sidearea restaurantsgreat customer serviceenjoyed our stayhotel is cleanthe breakfast arearecommend this hotelwe've stayedlate checknice stayrooms are largeair conditionereasy accessbed was comfortablegreat place to stayrossy
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11 - 15 of 116 reviews
Reviewed 31 July 2017 via mobile

We were tired from a long day travelling around Texas, and stopped here to get a room for the night. A wonderful lady at the front desk named Rossy helped us check in and got us a great deal on a room for the night...More

Thank Trabeth L
Response from HIERoyseCity, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall AreaResponded 2 August 2017

Trabeth L It is great hearing from you. Thank you for you kind words. I will pass your review along to Rossy. I am so pleased that she took such great care of you.

Reviewed 31 July 2017

Excellent staff, especially Rossy on the night shift and Gloria with the breakfast service. The rooms are clean and nicely appointed, and the breakfast options are fantastic. Great hotel for a great price.

Thank jdzpatton
Response from HIERoyseCity, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall AreaResponded 2 August 2017

Good Morning Jdzpatton Thank you for your feedback from your recent stay with us. Rossy and Gloria are absolutely wonderful. We are luck to have them as part of our team.

Reviewed 31 July 2017

We stay here quite often and we are always taken care of while staying. The customer service is excellent and the entire staff is wonderful and very friendly. Rossy and the rest of the front desk is always helpful, especially when we forgot our cards....More

Thank novas7786
Response from HIERoyseCity, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall AreaResponded 2 August 2017

Novas7786 Thank you so much for all of the wonderful comments. We are excited that you had such a wonderful stay with us. I will be sharing your review with Rossy and the rest of the staff. See you next time your travels bring you...More

Reviewed 5 July 2017

If you are prepared to stay out of the city, you will reap the benefits at this hotel. Modern, clean, lovely staff. Great breakfast. Walmart nearby, but not many decent eateries, so we made sure we had dinner before checking in, nothing to complain about....More

Thank Susan T
Response from HIERoyseCity, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall AreaResponded 7 July 2017

Susan T Thank you for your review of your stay with us. Thank you for all of the kind words.

Reviewed 23 June 2017 via mobile

This was the best Holiday Inn I've been to. The service was excellent and an employee by the name of Rossy was awesome.....no complaints. Would go here again as long as she is there going above and beyond. Good worker, person and whatever you would...More

Thank James P
Response from HIERoyseCity, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall AreaResponded 26 June 2017

James P Thank you for your awesome comments. We are thrilled you had such an amazing stay with us. Yes Rossy is a phenomenal person. I will be happy to share your comments with her.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$99 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3)
Room & Suite (11)
Dining (7)
Pool & Beach (3)
Questions & Answers
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Brody S
31 August 2014|
Answer
Response from Sherrie Lynn M | Property representative |
Hello! We do have a service we can call for you and they price the trip at a discount for using our hotel. Please feel free to call me directly should you need more information and or have more questions. Kind Regards... More
0
Votes
Room Tips
"Pick an odd numbered room; they face away from the interstate and are quieter."
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"We had top floor. Quiet."
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"Rossy is the Best !"
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"The hotel is well positioned and I would keep my car out front if security is a question because of the..."
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