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Holiday Inn Express Round Rock

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Holiday Inn Express Round Rock
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125 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Sachse, Texas
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016

I stayed here one night to attend a family event in the area. Their entrance was under construction so entry and parking is on the side and back of the property. The parking lot was quite dark. The wifi was non existent. I had business to do while traveling and could not do it. They said "the router is down... More 

Helpful?
Thank cdavis924
IHGService, Guest Relations Manager at Holiday Inn Express Round Rock, responded to this review

Dear cdavis924, Thank you for staying with us and for leaving a review. I am happy that you found our staff commendable. However, it is unfortunate that the on- going renovation and internet service was a let down. Please accept our sincerest apologies for any inconvenience these may have caused you. Rest assured that your comments have been noted and... More 

Kenai, Alaska
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 October 2016

I stay in Holiday Inns at least 100 nights a year for their reliability, great customer service, and higher standards than most chains I run across. I checked into this one and was given a room that had bare wires sticking out and no smoke detector. I work in safety every day and am not okay with this. Was offered... More 

Helpful?
1 Thank hagells
IHGService, Guest Relations Manager at Holiday Inn Express Round Rock, responded to this review

Dear hagells, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I... More 

Houston, Texas
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 October 2016

Somehow I ended up in accessible room but it was fine. I just didn't understand why they have the sink outside the bathroom and the front desk lady told me all rooms are like that. Basic breakfast and clean rooms. I did not like how one of the irresponsible dog owners lets his dog jump on total strangers and the... More 

Helpful?
1 Thank SomeDudeFromHouston
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2016

For a quick overnight stay, it served the purpose but I wasn't blown away and may opt for a different hotel in the area next time. The hotel staff were all very nice and polite. The breakfast selections were good but the biscuits were extremely hard from being left under the heat lamp. Everything in the room felt damp but... More 

Helpful?
1 Thank Jessica R
IHGService, Guest Relations Manager at Holiday Inn Express Round Rock, responded to this review

Dear Jessica R, Thank you for your feedback regarding your stay at Holiday Inn Express Austin Round Rock, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and the breakfast selection. However, we’re sorry we fell below your expectation regarding the room cleanliness, carpet... More 

Austin, Texas
Level Contributor
183 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 3 August 2016

Stayed early week, not crowded. Front desk staff very helpful with reservations, crib in room when we arrived. Average breakfast fare, reasonably price. Chuy's is located in front parking lot, Salt Grass and Rudy's barbecue are also located immediate area. Easy off and on I 35, Suite/Queen size double was very large, cool air. Recommend

Helpful?
Thank rrcer
Amy P, Director of Sales at Holiday Inn Express Round Rock, responded to this review

Thank you so much for your review of our hotel. We value your feedback, and I am pleased to hear you enjoyed your stay with us. We hope you will visit us again. More 

Cape Town, South Africa
Level Contributor
128 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 21 July 2016

This is a typical roadside hotel. Holiday Inn is a reliable brand and this one does not vary. It has the features you need for the price. Nothing too much to say that would be different from others. The staff should be commended though - efficient and friendly. Not much in terms of restaurants in the area - other than... More 

Helpful?
Thank Francois B
Amy P, Director of Sales at Holiday Inn Express Round Rock, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

North Canton, Ohio
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 13 July 2016

My wife and I stayed at this hotel in Round Rock, TX from June 29 through July 4, 2016. We were in Texas for a family wedding. When I stay at a Holiday Inn Express, I don't expect Motel 6 filth, nor do I expect JW Marriott. What I do expect is good service and stocked vending machines. Cleanliness is... More 

Helpful?
Thank GeoffElliott
Amy P, Director of Sales at Holiday Inn Express Round Rock, responded to this review

Thank you for your feedback regarding your recent visit at our hotel, and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the hotel condition. Rest assured that these issues will be looked into. Please be aware that this property is due for a full remodel to be completed by the end of... More 

Sherman, Texas
Level Contributor
163 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 10 July 2016

I booked this hotel on Hotwire and did not know which one it would be until I booked it. This Holiday Inn was nothing compared to the one I stayed in the month before! When you 1st walk into the room, it appeared neat and fairly clean. However, once you turned on the limited lights, you saw that the carpet... More 

Helpful?
Thank txtrvlrs
Amy P, Director of Sales at Holiday Inn Express Round Rock, responded to this review

Thank you for your feedback regarding your recent visit at our hotel. Please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into, and we are scheduled for a full renovation this Fall to fix the issues you described. We value your comments... More 

Houston, Texas
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 June 2016

This was the second time I stayed here in the last month.. Unfortunately both times their wifi was horrible.. They advertise as a business hotel which confounds me with the issues this place has.. Both rooms I've stayed in had a horrible mildew smell coming from the bathroom.. Small Tv's and a dated look.. Both rooms were on the second... More 

Helpful?
Thank Lehotelconnoisseur
Amy P, Director of Sales at Holiday Inn Express Round Rock, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions and WiFi. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. We are scheduled to undergo... More 

Midland, Texas
Level Contributor
133 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 May 2016

The location was amazing (although the parking was tricky because of all the good restaurants nearby), the room was a nice size (good layout), and the beds were quite comfortable, but the carpeted floor was disgustingly sticky from God-knows-what. It was unbearable to walk around on. I will not be back.

Helpful?
Thank UTLAWgrad
Amy P, Director of Sales at Holiday Inn Express Round Rock, responded to this review

Thank you for your feedback regarding your recent visit at our hotel, and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We will be undergoing a full renovation this summer, and we hope you are able to come visit us... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
We love fresh, we love new, we love our hotel and, we love you! That is why our staff will be working around the clock to make our transition from a Holiday Inn Hotel & Suites into a Holiday Inn Express as smooth as possible. The Express brand was created for families and business travelers alike. The anticipated completion date for our conversion will be early to mid-June. We feel confident that this conversion will be a success, thanks to our wonderful guests and staff. This property was a recipient of The Intercontinental Hotels Group Quality Excellence Award. The Holiday Inn Austin-Round Rock is where luxury, convenience and affordability await you. We offer our guests quality accommodations in beautifully decorated spacious suites. Every guest is welcomed by our friendly, professional staff who is dedicated to making each stay a pleasant, safe, and memorable experience.Our property is conveniently located in the heart of the sports capital of Texas. The Holiday Inn Hotel and Suites is located on IH 35 N, just minutes from several major employment and recreation sites. Dell Computers, Texas State University, Teco Westinghouse, Cypress Semiconductors, Dell Diamond (home of the Round Rock Express baseball team), Old Settler s Park, the new Round Rock Premium Outlet mall are all within just 5 miles of the Holiday Inn. To add to the convenience factor, we have several wonderful restaurants that border the hotel. ... more   less 

Additional Information about Holiday Inn Express Round Rock

Address: 2340 N Interstate 35, Round Rock, TX 78681-2012
Region: United States > Texas > Round Rock
Price Range: €93 - €134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Round Rock 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Round Rock Hotel Round Rock
Holiday Inn Round Rock
Round Rock Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Round Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No real idea - it was quiet on the 1st floor.”
 of 5 bubbles francoisb794, 20 Jul 2016 | Read review
“Stay at the holiday inn that's a half mile north.”
 of 5 bubbles Lehotelconnoisseur, 22 Jun 2016 | Read review
“My room with the sticky floor was on the 3rd floor, so avoid the 3rd floor.”
 of 5 bubbles UTLAWgrad, 6 May 2016 | Read review
“Air conditioner is right next to bed in 201 and had to be shut down during the night as it was too noisy.”
 of 5 bubbles Sky61, 10 Dec 2015 | Read review
“away from elevators and ice machines, 3rd floor preferable so don't hear people walking on ceiling.”
 of 5 bubbles ODeu, 11 Apr 2015 | Read review
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