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We stayed at the Holiday Inn Express under the premise that they were able to handle stays during their renovation. They fell short on that promise. We had to be escorted to and individually entered into our rooms due to a malfunction with their key...More
Response from Michael G, General Manager at Holiday Inn Express Round RockResponded 2 weeks ago
Thank you SO MUCH for the feedback. We are working as hard as we can to minimize the renovation's impact on our guests and we will continue to use feedback like yours to better ourselves. We're getting really excited to have the renovation...More
Originally, I was booked to stay at a more expensive hotel near the Holiday Inn. However, the service was indifferent and the room was not worth anywhere near the price I paid. Later that evening, I walked across the parking lot to the Holiday Inn....More
Thank Harold S
Response from Michael G, General Manager at Holiday Inn Express Round RockResponded 18 July 2017
Hello Harold S,
I wanted to send a quick thank you for the amazing review! I'm so thrilled that my staff were able to give you such a great experience. We certainly look forward to you returning as well!
This was the first place we stayed during our family vacation. The hotel was under construction, which we did NOT know about. There wasn't a lobby, the pool was "usable" but the light fixtures weren't finished (safety hazard!!!). The first room we were put into...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Round RockResponded 3 weeks ago
Thank you for your review and for staying at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am sorry to...More
We stayed on July 23. The hotel is being renovated. I was told the renovation won't be complete until November. The bed was comfortable. The breakfast was very good: eggs, sausage, pancakes, cinnamon rolls, pastries, fruit, etc.
Response from Michael G, General Manager at Holiday Inn Express Round RockResponded 26 July 2017
We're glad you enjoyed our complimentary full hot breakfast! We try to give our guests as many options as possible when it comes to filling their bellies in the morning!
Undergoing major construction and they had left our room door open so it was 85+ inside. Took forever to get comfortable. Probably not a bad hotel, just make sure they're done with the renovations. Dust everywhere.More
Thank Will W
Management response:Responded 18 July 2017
Hello Will W,
Thank you for the feedback and understanding while we work diligently to wrap up our exciting full property renovation. We are looking forward to being able to provide an amazing experience to all of our future guests and we hope to have...More
US$87 - US$149 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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