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Our toddler started vomiting at 2am- I called the front desk and asked if I could get new bed sheets. They guy (Brian) said he was the only one working and couldn't help us. I asked if I could just meet him at the front...More
Thank Lacy C
Response from IHGService, Guest Relations Manager at Candlewood Suites Austin-Round RockResponded 3 weeks ago
Hi Lacy C,
Thanks for staying and for taking the time to share your experience with us. I understand that the condition of the hotel room you were given was not to your satisfaction. Furthermore, the overall level of service you received was not of...More
Dominga is awesome 😎 best costumer service I had at a candlewood suites in a while The rest of the staff was ok. Only thing I could find negative if I wanted to complain is maybe update the carpets that's it other than that it...More
Response from CandlewoodSuitesTeam, Manager at Candlewood Suites Austin-Round RockResponded 16 October 2017
We are so excited to hear Dominga made your stay more enjoyable. Great news is just around the corner as we are finalizing and preparing for the wonderful new carpet to arrive! We cant wait for your return and we'd love to hear...More
We have never been to a Candlewood Suites before and were so impressed by this place. Lots of thought went into this place. Big room, queen bed, fully equipped kitchen, big work space. Terrific place. The "grocery store" has everything one needs
While this looks to be an "older" property it was well maintained and clean. They offer a lot of amenities that would be great for families traveling like kitchen and cooking, games, laundry, etc. They are also pet friendly and while I was a bit...More
A nice place to stay but not for BIG TRUCKS! I like Candlewood Suites because they have a great marketplace and the foods are NOT too overpriced. Oh they're a little more expensive because it's a convenience but so far all the Candlewoods I've stayed...More
US$85 - US$135 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Romantic Hotel in Round Rock
Non-Smoking Rooms ,
Number of rooms
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