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Holiday Inn Austin North-Round Rock

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172 Reviews from our TripAdvisor Community

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Showing 165: English reviews
San Antonio, Texas
Reviewed 6 January 2015

The location is good, but that's about it. Rooms were not what I expec of a full service Holiday Inn. Full decor, not very clean. Hair in bathroom, dust around room and in AC filter. Check in was one of the worst experiences ever. The guy who checked is in was rude, rushing with no helpful info, (location of elevator,...

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Helpful?
Thank Heather S
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear guest, we are sorry to hear your stay with us was less than satisfactory. We have directed your concerns to head of housekeeping to make sure the issues with cleanliness will be addressed with the staff. We have also informed front desk manager about your check in process. A check in process should be warm and welcoming and not...

austin,texas
Reviewed 13 December 2014

I was attending a meeting here for the first time and the food was fantastic! I attend a number of regular meetings and this is the first time I've complimented the hotel location on their food. The meal consisted of salad, ham, brown rice, string beans, bread sticks and a choice of two desserts--lemon curd filled cake and cheesecake (I...

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Helpful?
Thank jfranco1929
Reviewed 4 December 2014

We stayed at this hotel because the soccer tournament we played used this hotel as the tournament hotel. Not only was it extremely clean but the room was nice and spacious. Didn't have any problems with loud people even though there was several soccer players staying there. The breakfast they served was outstanding. Plenty to choose from , eggs, bacon,...

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Helpful?
Thank bobbyleeh
Alexandria, Virginia
Reviewed 25 November 2014

I'm writing this review on my phone, because the Wi-Fi in the rooms is utterly useless. Either they don't have enough bandwidth, or are not policing it properly, but it's impossible to do anything on the Internet here. The rooms are also supposed to have wired jacks, but the hotel staff told me many of the rooms are not connected...

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Helpful?
Thank ypcat25
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear guest, I sincerely apologize for you experiencing problems with our wifi at the hotel. I understand how frustrating it can be especially when you cant get any work done. These problems will be looked into immediately by our staff to ensure that there are not any future problems. We hope you come back and stay with us and that...

Reviewed 16 November 2014 via mobile

Our room was on the 3rd floor at the end of the hall. First call to the front desk was for the teenagers outside their room shouting & kicking exit & room doors. The 4th floor room above us jumped & stomped until after 12:30 pm. The front desk asked them to be quiet & they got louder. Called the...

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Helpful?
Thank Austin1234567890
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear Guest, I would like to apologize for the problems you recently experienced at our hotel. Our front desk staff should have handled the problem right away. When there were no luggage carts the front desk should have also been more helpful by asking if they can help carry the luggage to your vehicle. These issues are going to be...

Reviewed 15 November 2014

Trying to sleep for 2 hours. Called front desk 3 times. Teenagers on our hall finally went into their room & were quiet instead of rolling on the carpet & kicking room & stairway doors. Above us must be suma wrestlers- the floor sounds like it will be crashing down & doors slamming. Heard yelling. Not a peaceful nights sleep....

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Helpful?
Thank Austin1234567890
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear Guest, I would like to apologize for the noisy level of the hotel. Our front desk team should have taken the next level to ensure you had a quiet night to sleep and that the problem was resolved the first time you called to front desk. We look forward to seeing you in the future and we hope you...

ATLANTA
Reviewed 5 November 2014

Very good hotel. Traffic to/from Formula 1 was not bad. Hotel was clean, and staff attentive. Free breakfast with eggs and other hot items. Very nice woman that runs the breakfast and keeps things clean.

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Thank NWSATL
Mcallen, Texas
Reviewed 14 October 2014

My wife and I went to a show in Austin but because of ACL didnt find anything closer to Austin but the drive was only about 20 minutes (not bad at all). We loved everything about the hotel. It was very clean! They have an indoor pool and hot tub that we were able to enjoy. The pool is not...

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Thank ahcortez
Texas
Reviewed 11 October 2014 via mobile

Stayed here on a Friday night with our baby - check in was a breeze and the front desk staff very friendly and informative. The lobby was modern looking yet inviting. Our room was very clean and comfortable with a fridge and coffee pot. Ample space to set up the baby's pack n play. A/C cooled down quickly - weird...

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Thank AdventrGrl
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Thank You for your recent stay at the Holiday Inn Austin North Round Rock. We are pleased you had a wonderful stay with us. Thank you for sharing your experience with us, and we look forward to having you again at our hotel.

Mesquite, Texas
Reviewed 28 September 2014

HOSPITALITY--was non-existent. I was not greeted or thanked. I had to initiate conversation with each reception clerk. They were efficient with the check-in/out task but not outgoing, warm, or even cheerful. At check out my receipt was laid upon the counter without any statement following; I turned in my key card, she turned way to resume looking at her computer....

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Helpful?
Thank Deborah M
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Thank you for taking the time to write a review for our hotel. Your experience helps us improve certain areas that didnt meet your expectations. We are glad to hear that your overall stay was okay. However I apologize the hospitality did not greet or thank you for staying with us and the wifi was slow. We are taking the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn–Austin/N. Round Rock is the newest and most modern, “full-service” hotel in the North Austin area. Conveniently located off I-35 and a short drive from downtown Austin, our beautiful 100% non-smoking hotel is within walking distance to a variety of dining options and just minutes from the Texas State Capital, UT, Austin-Bergstrom International Airport, Dell Diamond, Dell Headquarters, IBM, Lake Travis & Premium Outlet Center, as well as a variety of shopping destinations, entertainment and golf. ... more   less 

Additional Information about Holiday Inn Austin North-Round Rock

Address: 2370 Chisholm Trl, Round Rock, TX 78681-2030
Region: United States > Texas > Round Rock
Price Range: €97 - €142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Austin North-Round Rock 3*
Number of rooms: 116
Reservation Options:
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Hotel Style:
#7 Family Hotel in Round Rock
#12 Business Hotel in Round Rock
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Questions & Answers

Questions? Get answers from Holiday Inn Austin North-Round Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was great, just had to put a towel at the bottom of the door to cut out the light”
 of 5 bubbles MatthewHansen, 16 May 2015 | Read review
“we were on the first floor, 103. it was great location in hotel and easy access to the side door, where we parked.”
 of 5 bubbles asb1-houston, 29 Apr 2015 | Read review
“I would think they are all about the same. This is kind in the middle of nothing, so no real sights to enjoy”
 of 5 bubbles TravelinAgain10, 30 Mar 2015 | Read review
“They seemed flexible with the room requests. Watch out for the weekend sports complex events. They mentioned it books up and take all of the double bed rooms for the teams.”
 of 5 bubbles Beachykeen1976, 17 Mar 2015 | Read review
“All rooms are awesome. We were on the 4th floor in room 437 which was the top floor's westernmost room. We were very pleased. Middle School wrestlers, baseball teams and dance teams were apparently housed there over the weekend, but we only noticed them at breakfast, some in the pool and in the elevators: fairly sound-proofed rooms.”
 of 5 bubbles lilyt720, 11 Mar 2015 | Read review
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