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Homewood Suites by Hilton Austin / Round Rock

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Homewood Suites by Hilton Austin \/ Round Rock
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630 Reviews from our TripAdvisor Community

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Showing 614: English reviews
missouri city
Reviewed 2 days ago NEWvia mobile

Stayed in room #428, Jan 12-14th. The hotel itself could be nice but the lack of detail on the cleaning wont have me staying there again. Tried to make coffee in our room, all four packets were decaf. Then spoons were dirty and gross, looked like old dried oatmeal. Same with bowls and cups. We had leftovers so tried to...

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Helpful?
Thank Ana J
Houstont, United States
Reviewed 2 weeks ago

This was the worst stay that I have ever had in the Austin area for the amount of money that we paid. We were not warned that their would be no cleaning service at this hotel and the breakfast was unacceptable.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Paul F
Jon L, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Dear Paul F, I am sorry to learn that you were disappointed with your stay. As a rule we provide daily housekeeping service to all of our guests. Over the Christmas holiday, in an effort to allow our hard working associates time with their families we staffed at lower levels. We made every effort to inform guests at check in...

McComb, Ohio
Reviewed 2 weeks ago

This was one of the better Hilton hotels that we had stayed in. The staff and everybody at the hotel was great and very helpful. I would recommend the stay if you are in Round Rock, Texas, it's right off I 35.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank andysR2920JQ
Jon L, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you for the fantastic review!

Carrollton, United States
Reviewed 3 weeks ago

The hotel is very clean and the staff was awesome. You are close to everything in Round Rock and right off Interstate 35. Downtown Round Rock has a lot of great restaurants (Ajo is a must visit). The room is big enough for a family of 4. Great to have a full sized refrigerator.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Rafael G
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you so much for this wonderful feedback! I personally love how close we are to so many attractions in the area but need to try Ajo! My staff is going to love these comments because when we can make the whole family comfortable it makes what we do all the more worthwhile. We wish you safe travels and hope...

Long Beach, CA, United States
Reviewed 3 weeks ago

Accommodations at Homewood Suites approximates the spaciousness and access to everyday amenities hat your would expect at home.It's like packing up your kitchen, bedroom and den and having everything you would need at home at your fingertips. I highly recommend this hotel for its professional staff, excellent service, and friendly environment.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 923rodneyr
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you for your recent stay with us! I'm so glad to see that you felt like we were your home away from home! Our wonderful staff works hard to ensure that we provide the same service day in and day out. Comfort is exactly what we strive for here at the Homewood Suites and knowing we provided that is...

Round Rock, United States
Reviewed 4 weeks ago

I have stayed at the Round Rock, TX Homewood Suites several times in the past, and will continue to offer my business to them whenever I visit Round Rock -- the staff is professional, helpful, and VERY good at their jobs.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank theodoren835
Jon L, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you for the great review! We work hard to hire and train the friendliest possible associates, and it is great to learn that we were able to make a difference for you. We look forward to seeing you on your next visit!

Reviewed 4 weeks ago via mobile

We rented 1 room with 2 rooms in it! This was perfect for everyone because we adults had one room and the kids had the other room. There was a kitchen and table and living area too! The fridge was so helpful as was the candy and sodas in the lobby! We all received a complimentary breakfast from 7am to...

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Helpful?
Thank Jennifer F
Jon L, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you for the wonderful review! I am happy to learn you enjoyed your time with us, and we hope to see you again soon!

Richmond, Texas
Reviewed 5 weeks ago

I was very surprised by my room having the separate bedroom is always nice. The bed was very comfortable and the kitchen was big. I have stayed at other suite hotels in this price range I would say this is the best!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank karenaS865IQ
Jon L, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you very much for the 5 star review and great feedback!

Kingwood
Reviewed 14 December 2016

My wife and I stayed here with out grand kids. Great family atmosphere, especially the breakfast selection. Facilities were clean and updated. We would definitely recommend this place for a stay in the area.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank russellt795
Jon L, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

I am happy to learn you and your family enjoyed your stay! We hope to see you again on your next visit to the area.

Houston, Texas
Reviewed 14 December 2016 via mobile

We were in the Austin area for a wedding with our 2 small dogs and chose the hotel because of their pet policy. The suites were not huge, but very clean and nice. The hotel was in a great location with lots of restaurants nearby. The hotel offered a complimentary breakfast over the weekend, but we didn't take advantage of...

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Helpful?
Thank Lorine G
Jon L, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you for the great review! We look forward to seeing you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Homewood Suites Austin Round Rock hotel in Round Rock, Texas opened in September 2010 and is conveniently located just off I-35 at the intersection of Hesters Crossing and South Mays Street. We are the closest Round Rock TX extended stay hotel to Dell World Headquarters, and only 35 minutes north of Austin-Bergstrom International Airport (AUS). Our 115 tastefully appointed Homewood Suites Round Rock Texas hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Situated in a corporate campus area with many Fortune 500 companies, our upscale, all suites hotel residential style one-and two-room suites ideal for business travelers, family vacations, sports groups and extended stay guests. All guests can enjoy our free internet WiFi, daily complimentary Suite Start Hot Breakfast and Welcome Home evening reception, featuring a complimentary light meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Come check out our services and amenities designed to Make Yourself at Home! ... more   less 

Additional Information about Homewood Suites by Hilton Austin / Round Rock

Address: 2201 S Mays St, Round Rock, TX 78664-7549
Region: United States > Texas > Round Rock
Price Range: €111 - €209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Austin / Round Rock 3*
Number of rooms: 115
Reservation Options:
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Hotel Style:
#1 Green Hotel in Round Rock
#1 Business Hotel in Round Rock
#1 Family Hotel in Round Rock
#2 Romantic Hotel in Round Rock
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Austin / Round Rock staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Austin / Round Rock staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were glad to be just a few rooms away from the laundry.”
 of 5 bubbles lindakH4457OG, 11 Nov 2016 | Read review
“Top floors and away from the center areas are quieter.”
 of 5 bubbles J7339VLcharless, 19 Oct 2016 | Read review
“Rooms overlooking the pool and basketball court are the only ones with a view.”
 of 5 bubbles Houston_Heights_Guy, 23 Aug 2016 | Read review
“Avoid rooms that end in 00 unless you want to be VERY near the elevator and the accompanying traffic and noise.”
 of 5 bubbles RayH456, 23 Aug 2016 | Read review
“Every room is good. Go for anything available.”
 of 5 bubbles 705srinivasr, 3 Aug 2016 | Read review
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