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Extended Stay America - Austin - Round Rock - North

54 reviews
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Traveller (36)
Room & Suite (14)
Dining (1)
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Overview
  • Excellent25%
  • Very good5%
  • Average5%
  • Poor12%
  • Terrible53%
19 Dec 2017
“Extended Stay”
8 Dec 2017
“Mixed Bag.....Some Good, Some Terrible”
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (54)Write a Review
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1 - 5 of 53 reviews
Reviewed 1 week ago

I stayed here for a week and had no problems. Good rooms, location, and quiet. Lane, at the front desk, is really good at her job. She had great customer service skills. She made my stay really good. I would def stay here again.More

Thank cstclair90
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded 1 week ago

Clair, thank you for the wonderful review. We are thrilled to know you enjoyed every aspect of your stay with us at Extended Stay America. We will be sure to share your compliments with our team, especially with Lane, for a job well done. On...More

Hotel's Favourite
Reviewed 29 December 2017 via mobile

Amanda is amazing at her job, she is a great choice for Lead, a great person with a kind heart, she is the only reason I'm staying at this location. Me and my mom and daughter love Amanda she is the best Lead!More

Thank kutrine86
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded 30 December 2017

Kutrine, we appreciate the outstanding review! We are delighted to know you had an enjoyable stay. Thanks so much for acknowledging the excellent service you received from Amanda. We will be sure to share your compliments with her. Thanks again from all of us at...More

Reviewed 1 week ago

The nicest Extended Stay I've stayed at yet. I have to stop myself sometimes I'm talking about it so much I really enjoyed and will remember it for quite some time it was an excellent place place to spend my first experience in Round Rock!More

Review collected in partnership with Extended Stay
Thank christophercF3980UK
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded 1 week ago

Christopher, thank you for choosing to stay with us and taking the time to give your complimentary review. We work hard to make sure our guests enjoy every aspect of their stay, so reviews such as yours tell us that we are succeeding. Thanks again...More

Reviewed 2 weeks ago

This place is not kid friendly. I will not be coming back here. The hotel is in need of repairs and upkeep. The rooms are small. I know that most guests stay multiple nights, but I don’t know how they can stand it. The rooms...More

Review collected in partnership with Extended Stay
Thank Tanna J
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded 2 weeks ago

Tanna, we are sorry your stay did not live up to your expectations. We regret you were disappointed with the size of your suite. We have suites of different sizes, configurations, and rates available so we will be happy to reserve the suite of your...More

Reviewed 4 weeks ago via mobile

Amanda is Wonderful, she is the epitome of what a great employee is. She constantly went over and beyond to make sure that my family have a wonderful stay. Thank You sooo much Ananda. Hats off to you!More

Thank teekstillman
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded 4 weeks ago

We appreciate the outstanding review! We are delighted to know you had an enjoyable stay. Thanks so much for acknowledging the excellent service you received from Amanda. We will be sure to share your compliments with her. Thanks again from all of us at Extended...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$62 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$62 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (36)
Room & Suite (14)
Dining (1)
Questions & Answers
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Room Tips
"Long stay get Epp"
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"Ask for a full size ref.....apparently a few of the rooms have this."
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"checkyour bedding, check on holes in mattress cover and check for hair and check to see if your mattress is..."
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"train noise is loud at all hours. staff seems disinterested in helping guests."
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