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Holiday Inn Dallas-Richardson

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147 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Melbourne, Australia
Reviewed 15 October 2015 via mobile

There was some renovations being done at this hotel, certainly at the side entrance, in front of the lobby elevator and outside the fitness centre on the 2nd floor- my floor during my stay. I spend a lot of time in my room, but I was certainly not disturbed by any noise. These areas will certainly look nice when the...

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Helpful?
Thank H L
Abdul B, Manager at Holiday Inn Dallas-Richardson, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectations.Please accept our most sincere apology. We sincerely hope you will give us another chance to experience our award-winning service and accommodations. We are almost done with our Phase 1 which includes a...

Yukon, Oklahoma
Reviewed 13 October 2015 via mobile

Under renovation, but rooms were not great! No fridge, no safe. We were in a handicapped accessible room, but not sure it would've been accommodating for one in a wheel-chair. Breakfast was not included with our room, but were charged 2 different prices for the exact same continental breakfast. May try a new place next year for OU/Texas weekend!

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Helpful?
Thank Angie H
Abdul B, Manager at Holiday Inn Dallas-Richardson, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectations.Please accept our most sincere apology. We sincerely hope you will give us another chance to experience our award-winning service and accommodations. We are almost done with our Phase 1 which includes a...

Reviewed 12 October 2015 via mobile

Renovating! Didn't realize that breakfast was NOT included until I received a bill for approximately $10. The restaurant was clean & the food Es reasonably priced. It is an older property but they are trying to refurbish. Staff was very polite &wanderers all questions in a very professional manner. Rooms are rooms are small

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Helpful?
Thank JKGtravelguru
Abdul B, Manager at Holiday Inn Dallas-Richardson, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues are being addressed. I'm sure you noticed the current renovations in the public areas and we are mere days away from finishing our...

Texas
Reviewed 4 October 2015

Stayed here for business as part of a trial for my company as they are accepting bids for a new hotel for trainees. It's obvious that this location may have bitten off a bit more than they can chew in trying to court our company. When entering the hotel, there is extensive construction and renovations being done. The outer grounds...

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Helpful?
Thank bxb4784f
Abdul B, General Manager at Holiday Inn Dallas-Richardson, responded to this review

We would like to thank you for taking your time to share with us your feedback. At the same time, we regret to hear that you have been upset with your recent stay. We would like to take this opportunity to apologize for such disappointment you have experienced. Your review has been shared immediately with our management team and I...

Reviewed 20 July 2015 via mobile

i still cant believe this place is still open small terrible beds old guess it was under construction shouldve been listed on the website i was suppose to stay there 4days i only spent 2hrs in my room and checked out and went to another one

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Helpful?
Thank Hardy H
IHGCare, Guest Relations Manager at Holiday Inn Dallas-Richardson, responded to this review

Dear Hardy H, Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. The hotel is currently in the process of updating the meeting rooms, guestrooms, fitness center and pool facility which took...

Missouri City, Texas
Reviewed 18 July 2015

We checked into this hotel on 7/15 late night using our IHG rewards and since we wanted to stay close to UT Dallas (we were going for his orientation program next day morning for under grad). The check in was smooth - no complaints. We were given room# 614. The room looked old (I am pretty sure this is an...

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Helpful?
Thank Chandra R
IHGCare, Guest Relations Manager at Holiday Inn Dallas-Richardson, responded to this review

Dear Chandra R, Thank you so much for bringing this matter to our attention. We would like to apologize for the inconvenience you had with regards to your left item at the hotel. We would like to follow up on this situation that is why we have sent you a private message to obtain more information. We hope that you...

Boise, Idaho
Reviewed 17 July 2015 via mobile

I won't belabor the fact that this hotel has issues. (Like Internet going out). I'm sure it will be very nice when the remodel is done. It's just not there yet. The staff is pleasant. they are doing their best with what they have to work with. I may try it again when the remodel is over

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Helpful?
Thank dbaudrate
IHGCare, Guest Relations Manager at Holiday Inn Dallas-Richardson, responded to this review

Dear dbaudrate, Thank you for taking the time to share your recent experience with us. I am pleased that you found our staff helpful. However, I understand that the on going renovations may have caused you any inconvenience and I apologize. While it is regrettable that your overall experience was less than satisfactory, we highly appreciate your feedback. I have...

Tulsa, Oklahoma
Reviewed 7 July 2015

Hotel is being remodeled but room was clean and very quiet. Staff was friendly and helpful. Temporary restaurant in lobby was great for breakfast. Parking was plentiful and well lit. It will be great when it is finished and updated.

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Helpful?
Thank lrech
Abdul B, Manager at Holiday Inn Dallas-Richardson, responded to this review

Thank you so much for your 4 star review and the recommendation! Here at the Holiday Inn Dallas-Richardson, we take great pride in our guest service. We love to hear when we are making the guests feel welcome. We appreciate you taking the time to share your experience and we hope to see you again in the near future.

Pembroke Pines, Florida
Reviewed 24 June 2015

When traveling on Business, I normally stay at one of the InterContinental properties, and in this case, it was the Holiday Inn in Richardson. Compared to my recent Holiday Inn visit in Houston, this one was somewhat different but expected, when I saw the signs on the door I entered that its being remodeled. Would have been nice to have...

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Helpful?
Thank cunni1jb
Abdul B, Manager at Holiday Inn Dallas-Richardson, responded to this review

Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and superior accommodations. It seems that we were not able to execute an exemplary hotel stay experience due to our on going renovation.Please accept our...

Reggio Emilia
Reviewed 24 June 2015 via mobile

the hotel looks old but the room was nice and clean.i was checked in by Miss Maggie and she was very nice and friendly and same for the lady who was working pm shift,she helped me with the take out menus. i had breakfast in the morning and the biscuits are the bomb.the breakfast attendant lady is very nice but...

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Helpful?
Thank alicem304
Abdul B, Manager at Holiday Inn Dallas-Richardson, responded to this review

Thank you so much for your 4 star review and the recommendation! Here at the Holiday Inn Dallas-Richardson, we take great pride in our guest service. We love to hear when we are making the guests feel welcome. We appreciate you taking the time to share your experience and we hope to see you again after the completion of renovation....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Select Dallas/Richardson Hotel, a Quality Excellence Award Winner for 7 consecutive years, is a 220 room, full-service hotel. 100% non-Smoking.Guest room amenities include complimentary high-speed Internet access, both wired and wireless; 84 TV channels with HBO; free local and toll calls; and our new shower amenities. What's new? adjustable shower-head and rounded shower curtain/rod. Our executive level rooms now have an in-room safe and brand new pillow-top Posturepedic mattresses, refrigerator, robe and turn-down service. The 24-hour business center: computer, copying, and printing.Hotel amenities: restaurant/lounge with happy hour M-F, 4-7 PM, with reduced prices and free hors d'oeuvres, fitness center w/Nautilus equipment, indoor/outdoor pool, and laundry facility.We are located in the heart of the Telecom Corridor, on N Central Expwy (Hwy 75) and Campbell Rd. From 635; take 75 N. Exit Campbell Rd-(#26); U-turn and go south on Central Expwy. 1/2 mile S of Campbell. Nearby attractions: downtown Dallas: JFK Memorial, the Arts District (over 160 museums, galleries, and artistic attractions!), Collin Creek Mall 1 mi. north of us. ... more   less 

Additional Information about Holiday Inn Dallas-Richardson

Address: 1655 N. Central Expressway, Richardson, TX 75080
Region: United States > Texas > Richardson
Price Range: €94 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Dallas-Richardson 3*
Number of rooms: 220
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Also Known As:
Holiday Inn Select Dallas - Richardson Hotel Richardson
Holiday Inn Richardson
Richardson Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Dallas-Richardson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor was pretty quiet”
 of 5 bubbles skyhook41, 22 Jan 2017 | Read review
“pick another hotel”
 of 5 bubbles departingcontestant, 11 Jan 2017 | Read review
“Request rooms farthest from the elevator.”
 of 5 bubbles angieh310, 10 Oct 2016 | Read review
“I suggest not staying here until you can confirm all updates have been completed”
 of 5 bubbles PlatinumAtMultiple, 13 May 2016 | Read review
“Ask if any have been updated. Generic rooms need some work”
 of 5 bubbles pkelly8, 27 Mar 2016 | Read review
5 of 5