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The hotel is in a great location, and the staff is friendly and accommodating. However, the hotel is going through a renovation, and I had issues with my room.
I am willing to stay there again but ONLY AFTER they have completed the renovations.More
Thank shawn m
Response from IHGService, Guest Relations Manager at Holiday Inn Dallas-RichardsonResponded 11 April 2016
Dear shawn m,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about our staff.
However, we’re sorry...More
As a IHG employee I do not get to get away for often but this time I had a death in my family. I originally was going to stay at Candelwood only for the kitchenette. Im glad that they had such a bad attitude about...More
Just wanted to say that the staff here were probably some of the best I've encountered in many years of travel. Exceptionally nice and helpful no matter what we asked or requested from them.
The hotel is in the midst of a large scale renovation....More
Response from IHGService, Guest Relations Manager at Holiday Inn Dallas-RichardsonResponded 22 March 2016
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff,
However, we’re sorry we fell below your expectation regarding the bathroom renovation, carpet condition....More
This hotel is in a great location off of Central Expressway/US 75 and is close to restaurants and retail establishments. My last trip, the hotel was beginning its remodel. This time, a year later, it is still undergoing renovation, but from what I've seen, it...More
We had a quiet enjoyable stay. Front desk was welcoming even though we came in late at night. Our room was clean but smelled of smoke. We had a non smoking room. This was a rewards night we used for the stay. With the smoke...More
US$90 - US$145 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Select Dallas - Richardson Hotel Richardson ,