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Hilton Garden Inn Dallas / Richardson

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Hilton Garden Inn Dallas \/ Richardson
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622 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Dallas / Richardson
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Showing 618: English reviews
Houston, Texas
Reviewed 2 weeks ago

The staff treat you like family. Very good experience, The room was very well maintained and the service was excellent? The restaurant and facilities were very well maintained and the food service and quality was 5 star!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank M1521VQpatrickp
Melbourne, Australia
Reviewed 3 weeks ago via mobile

I had stayed at many HGI in the USA, and had reviewed this one as one of the best previously. On this occasion, my visit was with my wife. The hotel was not busy, and unlike the previous visit, when I was upgraded to a suite being a Diamond Member, this time, we were given a standard kingbed room. The...

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Thank H L
Fuquay-Varina, North Carolina
Reviewed 3 weeks ago

Stayed two-days for business. Nice room with desk, frig, Kuerig and microwave. Bed was very firm. I had trouble getting the temperature right ; maybe that's just me. Breakfast buffet not free, but for $5 it's not bad. Meeting rooms good. Free coffee in lobby.

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Thank Bob G
Bentonville, Arkansas
Reviewed 3 weeks ago

Excellent location for UT Dallas visit. Efficient check in process, Edwin at front desk was outstanding. Fridge and micro in room, good bathroom amenities. Reasonable room rate through corp program. Recommend this hotel!

Review collected in partnership with Hilton Garden Inn
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Thank 148KJ2006
Round Rock, Texas
Reviewed 4 weeks ago

I've stayed at this hotel many, many times on business trips over 9 months. They are the nicest group of people - front desk team is awesome, restaurant/bar team is awesome. I keep going back because the environment is friendly and SAFE. The restaurant is so nice to have...not many hotels have restaurants with full service meals. Their breakfast is...

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Helpful?
Thank IkesLove2Go
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

What a wonderful review! Many thanks for the kind words, and we so appreciate you continuing to choose our hotel when in the Richardson area. I'm glad to see you enjoyed another pleasant stay with us, and that everything met your needs. I'm especially pleased that my team's hospitality helps make us worth driving out of your way for. We...

Puerto Vallarta, Mexico
Reviewed 4 weeks ago

Stopped for 4 night whilst on Business - As expected of a Hilton chain this is a decent quality hotel, friendly staff, good size rooms very clean and tidy with some amenities such as pool, gym, bar. Wide, spacious areas to lounge and meet and a nice patio area just off the bar.

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Thank ADDMANworldtraveler
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the great review, and we appreciate you choosing our hotel. We're glad to see you enjoyed a pleasant stay with us, and it looks like everything met your needs. I've forwarded your comments to my team, as guest feedback is always appreciated. Thanks again, and we look forward to welcoming you back soon. Sincerely, The Hilton Garden...

Reviewed 4 weeks ago

A Sub-Par Experience, Sorry excuse for a Restaurant (Where did they find those Jokers?). A pool that looked so dirty I couldn't hardly believe it. At least when the Front Desk made a mistake, they admitted to it, and tried to correct. Never Again

Review collected in partnership with Hilton Garden Inn
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Thank Michael G
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you very much for your comments, and I'm sorry to see that we fell short of expectations during your stay. I've forwarded your comments to my team for their review, and will use them as an opportunity to improve our overall service. We are committed to our guests' satisfaction, and hope that you will give us another chance should...

New York City, New York
Reviewed 5 weeks ago via mobile

I had an overnight stay from what was suppose to be a two night stay but since I got a flight out sooner than expected I had to bump it down. Wish I could have had that second night. The front desk was pleasant, extremely professional and very accommodating...I had a plumbing issue and they helped quickly and efficiency and...

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Helpful?
Thank JanesseN_1
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Two months is a very long time to be on the road away from home, and I'm so glad you enjoyed a comfortable, restful stay with us. Many thanks for the generous review, and we appreciate you choosing our hotel. I'm glad to see everything met your needs, and I do hope you're able to stay and relax with us...

Omaha, Nebraska
Reviewed 21 February 2017

Best hotel breakfast I've had! Great location, very clean, and a great indoor pool. Our family is made up of 2 adults and 3 kids and the room was plenty big enough for a roll away. This by far The Best hotel We have stayed in for the money!

Review collected in partnership with Hilton Garden Inn
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Thank dskoesters
MagnoliaLodging, Front Office Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

So glad to see you enjoyed both your stay with us, and our breakfast! We appreciate you choosing our hotel, and thank you for the great feedback. We want all of our guests to enjoy an 'awesome stay' with us, and comments like yours let us know we're on the right track. Thanks again, and we hope to welcome you...

Bentonville, Arkansas
Reviewed 19 February 2017

I typically like staying at this hotel while in the Dallas area, as the location is perfect for me. My room wasn't as clean during this visit, and the bed wasn't as comfortable either. I will probably give it one more try during my next visit, but I hope HILTON improves the internet speed and connectivity, and pay closer attention...

Review collected in partnership with Hilton Garden Inn
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Thank Valana K
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you very much for reviewing your stay with us, and we appreciate you continuing to choose our hotel when in the area. While I'm glad to see that, overall, you enjoyed another pleasant stay with us, it looks like we fell short of expectations in a few areas. I've forwarded your comments to my team for their review, and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Garden Inn Dallas/Richardson offers a full-service experience in a boutique, artistic setting. With easy access to US-75, TX-190 and the DART light rail, the hotel is minutes from the Telecom Corridor, shopping, and dining. Enjoy a drink in our Pavilion Lounge, a relaxing swim in our pool, an invigorating workout in our gym, or a delicious meal at The Great American Grill. If work beckons, enjoy free Wi-Fi and remote printing, or make use of our business center and meeting rooms. ... more   less 

Additional Information about Hilton Garden Inn Dallas / Richardson

Address: 1001 W Pres George Bush Tpk, Richardson, TX 75080
Region: United States > Texas > Richardson
Price Range: €95 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dallas / Richardson 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hilton Garden Inn Dallas / Richardson Hotel Richardson
Hilton Garden Inn Richardson
Hotel Style:
#1 Family Hotel in Richardson
#2 Business Hotel in Richardson
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dallas / Richardson staff and other travellers.
2 questions
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Questions? Get answers from Hilton Garden Inn Dallas / Richardson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms to front had vey good light”
 of 5 bubbles ADDMANworldtraveler, 24 Feb 2017 | Read review
“First floor room near the pool, fitness center and washer and dryer was very quiet.”
 of 5 bubbles Travelbug54NewYork, 16 Jan 2017 | Read review
“Stay above the second floor”
 of 5 bubbles Hcriswell, 19 Nov 2016 | Read review
“Rooms towards the edge of the wings facing the front are better because they don't sit above the lobby area roof.”
 of 5 bubbles Enteng000, 9 Nov 2016 | Read review
“Avoid room near elevator and behind pop and ice machine. Rooms on the south would have little highway traffic noise.”
 of 5 bubbles barbo868, 26 Oct 2016 | Read review
5 of 5