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Hilton Garden Inn Dallas / Richardson

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Hilton Garden Inn Dallas \/ Richardson
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574 Reviews from our TripAdvisor Community

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Showing 570: English reviews
Amarillo, Texas
Level Contributor
5 reviews
Reviewed 1 week ago

Lobby is impressive. Front desk staff is nice and friendly. Room was good-sized and king bed was comfortable. Location was very convenient to Curtis Culwell Center in Garland....less than 10 minutes. We would stay here again. The price is reasonable.

Helpful?
Thank gandyfamily
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the great review, and we appreciate you choosing our hotel. I'm glad to see you enjoyed a comfortable stay with us, and that we were convenient for your volleyball tournament (which we hope was a successful one!). I'm especially pleased that my team was warm and welcoming, as we want all of our guests to feel right... More 

Conway, Arkansas
Level Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 weeks ago

The hotel itself lived up to the Hilton standards. The lobby area is large and clean, rooms were terrific. My only issue is the dining staff was a little below average from what I have experienced with my previous stays at the Hilton Garden inn. Maybe just a bad day, but staff seem rushed to get in in and out... More 

Helpful?
Thank Hcriswell
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you very much for reviewing your stay with us, and we appreciate you choosing our hotel. I'm glad to see that, overall, you enjoyed a pleasant stay with us; however, I do apologize for the service issues you experienced in our restaurant. I have forwarded your comments to my team for their review, and we will use this as... More 

Fort Smith, AR, United States
1 review
Reviewed 2 weeks ago

We went to Plano for my TKR surgery at the Star Surgical Center. I highly recommend Star also. Stayed a total of 14 nights. It was very comforting and accomodating to all our needs even during a time of painful healing. I only wish I could have stayed longer. The beds were so comfortable and the staff was extremely helpful.... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank S3979HOdeborahh
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

First and foremost, we all wish you a speedy recovery and hope the healing process is going well. Thank you very much for the great review, and we appreciate you choosing our hotel as your home away from home. I'm glad to see you enjoyed a comfortable, restful stay with us. I am especially pleased that my team was warm,... More 

Oklahoma City, Oklahoma
1 review
Reviewed 2 weeks ago

Check in went really well,The desk attendant in the morning acted like she didn't want to be bothered. The breakfast staff was amazing they took time to give me my discount and like the lady at the desk they didn't want to be bothered

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 273kandic
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you very much for the great review, and we appreciate you choosing our hotel. While I'm glad to see that, overall, you enjoyed a pleasant stay with us, I apologize for the service issue you experienced at the front desk. I have forwarded your comments to my team for their review, and will use this as an opportunity to... More 

Bend, United States
1 review
Reviewed 2 weeks ago

I was impressed with the size of the rooms, the quality of the furniture and the bedding was perfect. The restaurant menu had great food, the bar staff was friendly. Location was great being right at the highway, there was quick access to everything.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jameslJ5538FI
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

What great comments! Many thanks for the review, and we appreciate you choosing our hotel. I'm glad to see you enjoyed a comfortable stay with us, and it looks like everything met your needs. I am especially pleased my team was warm and welcoming, as we want all of our guests to feel right at home. Thanks again, and we... More 

Conway, Arkansas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

My daughter is working and living in Dallas. I have stayed at this hotel twice. The service is great and it is in a wonderful area. The freeway access is easy good for getting around Dallas. All the staff at this hotel have been friendly and helpful.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Janet C
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the great review, and we appreciate you continuing to choose our hotel when visiting your daughter. I'm glad to see your stays with us have been good ones, and that everything has met your needs. I am especially pleased my team has been warm and welcoming, as we want all of our guests to feel right at... More 

Sherwood, Arkansas
Level Contributor
196 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 weeks ago

The moment my wife and I walked in this hotel, I was sold. This hotel was booked by my company for a training session in our Plano branch. True, it cost my company $133 per day which I probably wouldn't have booked (unseen) just because I consider that per-day amount a bit too high. However, the moment I swung in... More 

Helpful?
Thank Enteng000
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

It is not often that we get a review that truly reinforces why we work hard for our guests, but your review did just that. Many, many thanks for the outstanding comments, and we so appreciate you choosing our hotel. I am delighted to see that your experience, from the moment you pulled into our parking lot, entered our lobby,... More 

SAnAntonio Tx
Level Contributor
4 reviews
Reviewed 3 weeks ago

It was a great nights sleep in a very clean atmosphere There was plenty of coffee in the room Comfy beds and I will not hesitate to stay here again !! This is my second stay at this hotel. The location is easy to get to and convenient to the freeway and many restaurants.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank ladydi2877v
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the great review, and we appreciate you choosing our hotel. I'm glad to see that your stay with us was a good one, and it looks like everything met your needs. I'm especially pleased you would choose to stay with us again, and we want all of our guests to feel welcomed. Thanks again, and we look... More 

HOUSTON, United States
1 review
Reviewed 4 weeks ago

Make sure to check the AC/Heat before you go to sleep. I woke up sweating because somehow the AC was on but not keeping the room cool during the night. Overall the Hotel is a very good place to stay given I was only there for one night on a business trip

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tabitha S
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for reviewing your stay with us, and we appreciate you choosing our hotel. I'm glad to see that overall, your stay was a pleasant one, although I apologize for the AC issues in your room. I've forwarded your comments to my maintenance team to investigate, and appreciate you bringing this to our attention. Thanks again, and we look... More 

1 review
Reviewed 4 weeks ago

Anytime I come to the Plano or Richardson area always stay in this hotel I always enjoy my stay the front desk staff is always courteous and pleasant they always have a smile on their face they always welcome you as you walk through the door the breakfast is very good and definitely worth the price the beds are very... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank daniel w
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

What great comments! Many thanks for the review, and we appreciate you continuing to choose our hotel when visiting the area. I'm glad to see you've enjoyed your stays with us, and it looks like everything has met your needs. I'm especially pleased that my team has always been warm and welcoming, as we want all of our guests to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Garden Inn Dallas/Richardson offers a full-service experience in a boutique, artistic setting. With easy access to US-75, TX-190 and the DART light rail, the hotel is minutes from the Telecom Corridor, shopping, and dining. Enjoy a drink in our Pavilion Lounge, a relaxing swim in our pool, an invigorating workout in our gym, or a delicious meal at The Great American Grill. If work beckons, enjoy free Wi-Fi and remote printing, or make use of our business center and meeting rooms. ... more   less 

Additional Information about Hilton Garden Inn Dallas / Richardson

Address: 1001 W Pres George Bush Tpk, Richardson, TX 75080
Region: United States > Texas > Richardson
Price Range: €97 - €210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dallas / Richardson 3*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Orbitz, Hotwire, Travelocity, Priceline, Odigeo and Hotels.com so you can book your Hilton Garden Inn Dallas / Richardson reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Dallas / Richardson Hotel Richardson
Hilton Garden Inn Richardson
Hotel Style:
#1 Best Value Hotel in Richardson
#1 Family Hotel in Richardson
#2 Business Hotel in Richardson
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dallas / Richardson staff and other travellers.
2 questions
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Questions? Get answers from Hilton Garden Inn Dallas / Richardson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay above the second floor”
 of 5 bubbles Hcriswell, 19 Nov 2016 | Read review
“Rooms towards the edge of the wings facing the front are better because they don't sit above the lobby area roof.”
 of 5 bubbles Enteng000, 9 Nov 2016 | Read review
“Avoid room near elevator and behind pop and ice machine. Rooms on the south would have little highway traffic noise.”
 of 5 bubbles barbo868, 26 Oct 2016 | Read review
“Request a room with double beds if you want a bathtub”
 of 5 bubbles zizouzidane, 25 Oct 2016 | Read review
“Rooms on the south side are slightly more quiet as they're further from the George Bush highway.”
 of 5 bubbles timfE6948NC, 13 Oct 2016 | Read review
5 of 5
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