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Renaissance Dallas Richardson Hotel

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Renaissance Dallas Richardson Hotel
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420 Reviews from our TripAdvisor Community

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Showing 413: English reviews
A TripAdvisor Member
League City, Texas
1 review
1 helpful vote
Reviewed 10 January 2017 via mobile

Nope. Never again. Came here for company business. Room service for a sandwich and small bottle of wine (two glasses) no opener, called, told me I would have to bring it to the bar. Really? I did. Then everyone else very cagey about giving me the general managers name. So disappointed.

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Helpful?
1Thank A TripAdvisor Member
Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Good afternoon, Thank you for being a guest of ours here at the Renaissance Dallas Richardson Hotel. We sincerely apologize for the experience you had and on behalf of all of our team members and Managers, please accept our sincere apologies. We have shared this experience with all of our team members to ensure this was an isolated issue and...

Reviewed 1 January 2017 via mobile

This was kind of a funny hotel. It looked really nice inside and out. The room was just okay, no fridge or microwave. Have to pay for meals. The bar was nice as well as the lounge rooms. The best part was the shuttle since we didn't have a car and the drivers had good recommendations. It is also right...

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Helpful?
Thank Klark K
Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear Klark K Thank you for being a guest of ours here at the Renaissance Dallas Richardson Hotel. Thank you for also taking the time to share your recent experience with us and we would be happy to make sure your future reservations are going to be more accommodating with your needs to have a fridge and a microwave. Thank...

Texarkana, Texas
Reviewed 30 December 2016 via mobile

Nice time in Richardson,TX for Thanksgiving. The hotel is wonderful. Breakfast,lunch and dinner on site. Ride the train to downtown Dallas for site seeing. Restaurants near by and easy to locate. The employees are very nice and are there if need when need questions about the hotel and area. The media room with huge TV or split screen was even...

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Helpful?
Thank shimas20
Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear shimas20, Thank you for being a guest of ours over Thanksgiving! We are delighted to hear that you had such a wonderful experience with us and also enjoyed some time out of the Hotel discovering Dallas. Thank you for your kind comments and we look forward to seeing you again very soon. Warmest regards,

McKinney, Texas
Reviewed 22 December 2016

I enjoyed my stay at this hotel. My room was lit and the tv was on when I arrived, tuned to display the Netflix option. It made it feel homey. The room was very clean and the bed was comfortable. The staff were all lovely and I enjoyed my stay quite a bit. The room was not updated, but it...

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Helpful?
Thank Megan B
Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear Megan B, Thank you for being a guest of ours here at the Renaissance Dallas Richardson Hotel! Thank you for also taking the time to share your recent experience with us and we are happy to hear you enjoyed your stay. We hope to have the opportunity to host you as our guest again in the New Year. Thank...

Tulsa, Oklahoma
Reviewed 20 December 2016

The bed was super comfortable. Front staff was attentive at check-in. Breakfast buffet was not worth 18 bucks per person. They charge you 15 dollars for self parking your car. Bar area is nice to sip a drink and watch one of the many large screen TV's. Room was clean and smelled fresh. Nice stay!

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Helpful?
1Thank Ron A
Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear Ron A, Thank you for being a guest of ours here at the Renaissance Dallas Richardson Hotel. We are delighted to hear you had a nice stay with us and were able to enjoy our newly renovated After 5 Lounge. We hope you had a great New Year and we look forward to having you back as our guest...

Amsterdam, The Netherlands
Reviewed 18 December 2016

I stayed here while on business... good hotel, but nothing that really stood out. Did what I expected it to do. The breakfast buffet was good, with friendly service. Close to the highway for guests that arrive by car.

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Helpful?
Thank ChrBrd
Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear ChrBrd, Thank you for being a guest of ours here at the Renaissance Dallas Richardson Hotel! Thank you also for taking the time to share your experience with us. We hope to have you back as a guest of ours very soon! Happy Holidays! Warmest regards,

Wichita
Reviewed 3 December 2016 via mobile

VERY friendly staff and very clean hotel, even with lots of events going on. Beds were very comfortable, shower had great water pressure. Breakfast buffet was great! Conveniently located, lots of restaurants and shopping nearby.

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Helpful?
Thank Melissa G
Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear Melissa G, Thank you for staying at the Renaissance Dallas Richardson Hotel! I am so glad to hear you enjoyed all aspects of your stay. Thank you for your business and we look forward to seeing you again.

Seoul, South Korea
Reviewed 25 November 2016 via mobile

Pros: Slightly above-average breakfast buffet, though not much more selection than cheaper hotels. Strong Wi-Fi throughout the hotel. Ample-sized rooms and above average-sized fitness center. Convenient to DART if you're heading downtown. Service overall was friendly and was able to handle a misbilling issue at checkout. Cons: Room furniture and carpeting is quite dated, 1970s/80s era...definitely needs a refresh. Lots...

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Helpful?
Thank jrh825
Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear jrh825, Thank you for being a guest of ours here at the Renaissance Dallas Richardson Hotel. Thank you for also taking the time to share your recent experience with us and we would be happy to share your experience at The R with our team. We are sure that our guest room renovation that will be coming next year...

Phoenix, Arizona
Reviewed 17 November 2016

Was only able to stay 2 nights & enjoy the lounge for 1 of those nights, but truly wish I could have stayed longer; great lounge & tremendous evening offerings. Since I was traveling w/a Marriott Plat, we were also upgraded to a junior suite which was very spacious & comfy, plus it connected to a 2nd bedroom which gave...

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Thank txrus
Frankfurt, Germany
Reviewed 14 November 2016 via mobile

Negatives: -The rooms were super outdated. -There were fingerprints and dried something or other on the window blinds when I went to close them. Gross. -Room and hot water had a really weird smell. -Toilet gargled all hours of the night. I thought it might explode. -Only three elevators and so many rooms. Had to wait a while sometimes. Positives:...

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Helpful?
Thank Smittie684
Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Good afternoon Smittie684, Thank you for being a guest of ours and we would also like to thank you for sharing your recent experience with us! We will be sharing your feedback with the correct department to ensure this was an isolated issue and that it does not occur again as this experience is not up to our standards. Thank...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Renaissance Dallas Richardson Hotel located right off of Hwy 75 North bound at the Galatyn Park (DART rail)exit and next to The Eisemann Center. Right in the center of the Richardson telecom corridor. Modern ecletic decor featuring hand blown glass work by atrist Jim Bowman. AAA Four Diamond Hotel with all of the expected amenities and services of a Renaissance. A warm Texas hospitality through out the hotel and expert Navigators to help you to "Live Life To Discover." ... more   less 

Additional Information about Renaissance Dallas Richardson Hotel

Address: 900 E Lookout Dr, Richardson, TX 75082-4104
Region: United States > Texas > Richardson
Price Range: €92 - €235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Dallas Richardson Hotel 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Renaissance Richardson
Richardson Renaissance
Hotel Style:
#3 Family Hotel in Richardson
#3 Business Hotel in Richardson
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Questions & Answers

Questions? Get answers from Renaissance Dallas Richardson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms have great inside view.”
 of 5 bubbles Ok_Sooner_Traveler, 7 Mar 2017 | Read review
“I found all rooms to be good.”
 of 5 bubbles Momshop, 26 Oct 2016 | Read review
“We had 225 but all you saw was the roof, afew floors help or the opposite side might be better.”
 of 5 bubbles fireguy79, 25 Sep 2016 | Read review
“12th floor is the way to go”
 of 5 bubbles aran-nj, 18 Sep 2016 | Read review
“Southwest corner rooms have a great view.”
 of 5 bubbles TimE542, 25 Aug 2016 | Read review
5 of 5