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HYATT house Dallas/Richardson

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HYATT house Dallas\/Richardson
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323 Reviews from our TripAdvisor Community

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Showing 313: English reviews
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Arlington, Texas
Reviewed today NEW

Great hotel, recently renovated and very modern. I stayed in the one bedroom studio room, very spacious, great amenities and the service was outstanding. Misty, one of the front desk hostess' is incredible! She remembers me by name and treats me like a guest in her own home.

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Helpful?
Thank elvispresleyng
Park City, Utah
Reviewed 1 week ago

I have stayed at several Hyatt House properties which are usually chic, contemporary, with a cool bar and great break fast. This property seemed like an old low to mid-range property they just threw a Hyatt House label on and did some updates. The rooms were clean and functional and the furniture was newer. But it had the feel and...

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Helpful?
Thank Travels-with-Michael
Nancy H, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you for staying with us. We are so happy you found our staff to be welcoming and friendly. We are an original Hyatt House which gives us a unique feel and resort style setting; with walking paths between our buildings. If you are looking for a quiet hotel with lots of green space; we are the hotel for you....

Palisade, Colorado
Reviewed 1 week ago

I was pleased with my stay at the Hyatt. The staff were friendly and helpful. I was on crutches while visiting TX and the staff went above and beyond to make my stay as easy as possible for me! Thank you Hyatt!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Mistica2000
Nancy H, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you for choosing the Hyatt House Dallas/Richardson. We appreciate your business and your 5 Star Review. We are so happy you were able to enjoy our 5 Star service. We look forward to seeing you again!

Palm Desert
Reviewed 1 week ago via mobile

This property has what I need for my long term work assignment. Staff is welcoming and helpful. Rooms are kept clean and any maintenance is completed timely. The breakfast is a great kick start to my day.

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Helpful?
Thank bjmadala
Nancy H, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you for choosing the Hyatt House Dallas/Richardson. We are thrilled you were able to enjoy of great service; clean and comfortable suites; and our complimentary breakfast. We look forward to seeing you again.

Plano, Texas, United States
Reviewed 2 weeks ago

This hotel is not very good. I stayed 6 nights last week. The breakfast needed more temperature on the hot plates the really keep the food warm, it was always cold. The potatoes are so dry and hard that it feels like from the frozen food isle pre-packed potatoes. Our room had a tape around the window which they put...

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Helpful?
Thank PlanoPony
Nancy H, General Manager at HYATT house Dallas/Richardson, responded to this review

We are sorry you did not enjoy your stay. Thank you for your feedback. We have recently updated our breakfast fixtures for our complimentary breakfast. We also have informed our Chief Engineer about the AC unit in suite 2106 and are working on a replacement. We hope to see you again soon so you can enjoy our spacious suites again.

Reviewed 3 weeks ago

If you want to stay in a cheap apartment with a pool, then by all means Hyatt House in Richardson is for you. If you're looking for a hotel, book somewhere else. After seeing the Hyatt House in Frisco, I thought this would be a good option when my normal Richardson hotel was full. I was WRONG. The experience here...

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1Thank Nicole P
Nancy H, General Manager at HYATT house Dallas/Richardson, responded to this review

We are sorry for your personal experience and our staff always is willing help a guest that has had a less than perfect experience. Our engineer was able to repair the AC unit the next morning. Please feel free to contact the hotel directly to discuss any additional issues. We are sorry you did not enjoy our hotel's resort style...

Richardson, Texas
Reviewed 5 weeks ago

They tried charging me $250 for smoking in my room, when no one smoked at all inside of the room. Yes we smoked in my car, but that my car! So of course when we come in our clothes will smell like it. I called them about this and the first staff member hung up in my face, the second...

Review collected in partnership with Hyatt Hotels
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1Thank ieshas2017
Nancy H, General Manager at HYATT house Dallas/Richardson, responded to this review

We are sorry for your experience. As you can see by our other reviews; this is not a typical experience at our hotel. We have top ratings for customer service and guest experience. We are a 100% non-smoking hotel. There is a penalty charged if smoking occurs in our rooms. Please feel free to contact me directly at 972-671-8080 to...

Spring, Texas
Reviewed 20 January 2017

i visit my sick dad who lives in dallas quite often. i have chosen this hotel as my goto place for my dad and i to hang out... staff are friendly, can accommodate dads health conditions and the cost is not out of line. try them out!

Review collected in partnership with this hotel
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Helpful?
Thank James H
Nancy H, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you for continuing to choose the Hyatt House Dallas/Richardson. We appreciate your loyalty. We are thrilled you have chosen us as your home-away-from-home. We look forward to seeing you soon.

Pittsburgh, United States
Reviewed 16 January 2017

This is an excellent choice for longer business trips. Good location and quiet rooms. The rooms are quite spacious and allow business travellers to feel at home. I highly recommend the Hyatt House for anyone staying several days while on the road.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Anthony F
Nancy H, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you for choosing the Hyatt House Dallas/Richardson. We consider your recommendation our highest honor. We are so happy you enjoy our spacious suites. We look forward to seeing you again.

Baton Rouge, United States
Reviewed 8 January 2017

Review collected in partnership with Hyatt Hotels
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Thank Deon K
Nancy H, General Manager at HYATT house Dallas/Richardson, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The new renovated Hyatt House is located in Richardson Texas, approximately 15 minutes North of Dallas. The hotel features all suites with fully equipped kitchens. All rooms feature sleeper sofas, working desks and complimentary Wi-Fi. The hotel offers a complimentary hot breakfast and recently added the Hyatt HBar offering a full bar and dinner menu. ... more   less 

Additional Information about HYATT house Dallas/Richardson

Address: 2301 N. Central Expressway, Richardson, TX 75080 (Formerly Hyatt Summerfield Suites Dallas/Richardson)
Region: United States > Texas > Richardson
Price Range: €95 - €170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Dallas/Richardson 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Dallas/Richardson Hotel Richardson
Hyatt Summerfield Suites Richardson
Summerfield Suites Richardson
Hyatt Richardson
Richardson Summerfield Suites
Richardson Hyatt
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Questions & Answers

Questions? Get answers from HYATT house Dallas/Richardson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there are five different buildings, but only building four has an elevator”
 of 5 bubbles elvispresleyng, 26 Feb 2017 | Read review
“nice clean suites with refrigerator, stove, microwave and coffee pot...what else could you want?!”
 of 5 bubbles T1648GCjamesh, 20 Jan 2017 | Read review
“Building 2 further away from I-75”
  • King size bed with rotating TV
  • View from door into room
  • Kitchenette
  • Closet and Bathroom
  • Couch and Workstation
  • Bathroom - clean and well appointed
 of 5 bubbles Cincybearcatfan, 26 Oct 2016 | Read review
“We like the building next to the lobby so breakfast is close!”
 of 5 bubbles kathywS4435GQ, 26 Aug 2016 | Read review
“Get a room away from the highway. The separate bedroom is worth a bit more money.”
 of 5 bubbles Babs_Bon, 28 Jul 2016 | Read review
5 of 5