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Hampton Inn & Suites Port Arthur

Overview
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7660 Memorial Blvd, Port Arthur, TX 77642-8055 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star accommodation
Additional information
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Offers from Hampton Inn & Suites Port Arthur
Special Offer:Double Points, Every Stay
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (354)
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352 results
Traveller rating
215
82
32
12
11
Traveller type
Time of year
LanguageEnglish
215
82
32
12
11
Show reviews that mention
All reviews front desk the hotel staff the entire staff recommend this hotel great place to stay business trip rooms were very clean special thanks visit family staff was friendly in town excellent customer service excellent stay oatmeal the breakfast area free breakfast carrie
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1 - 5 of 352 reviews
Reviewed 2 weeks ago

Good attitude and helpfulness of the hotel staff minimizes flaws in hotel property. The guest room had a stale, dank odor that was eashhi ky remedied with antimicrobial air sanitizer. Apart from this, the property was relatively clean. The bed had a couple of lumps...More

Review collected in partnership with Hampton
Date of stay: November 2018
Thank Tardb
Hotel's Favourite
Reviewed 5 November 2018

Surprise - this hotel was as nice as some of the best hotels. The hotel itself is small, only 3 stories, but the room was quite nice. Only room negative was the couch and couch pillow were not luxurious. The bed and bath however, were...More

Date of stay: November 2018
Thank Robert G
Reviewed 1 November 2018

I did not experience the friendly staff, the attendant did not offer us any information, we even needed to ask for the location of the elevators. The property was not well cared for, the hallways were littered with trash and the elevator was super dirty....More

Review collected in partnership with Hampton
Date of stay: November 2018
Thank Compass53275924428
Response from John-HiltonHelp, on behalf of management at Hampton Inn & Suites Port ArthurResponded 6 November 2018

Dear Compass53275924428, Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the poor level of service received and the housekeeping and maintenance issues encountered throughout. We...More

Reviewed 29 October 2018

The staff was friendly. No complaints at all with the staff. The breakfast was very good. Pleased with that. But my room was very dusty, the bed was lumpy, the pillows were worn out, and the noise from the highway (and another guest's loud TV)...More

Review collected in partnership with Hampton
Date of stay: October 2018
Thank Jane H
Response from Calvin P, on behalf of management at Hampton Inn & Suites Port ArthurResponded 4 weeks ago

Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention....More

Reviewed 14 October 2018

Easy access. Competitive pricing. Rooms are large, clean, and comfortable. Beds are in good shape. Breakfast was edible and pleasant tasting. Staff was polite and accomodating. Recommend this hotel to all.

Date of stay: October 2018
Thank Sandra S
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About
Description
The Hampton Inn and Suites Port Arthur hotel is close to big companies, including Valero, Chevron Phillips, and The Medical Center of Southeast Texas. It has a fitness center, outdoor pool, business center, and More meeting room. Each hotel room and suite has a clean and fresh Hampton bed, free high-speed internet and WiFi, and 32-inch flat screen TV. Enjoy a full hot breakfast served complimentary daily. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
72
Price range
US$147 - US$209 (Based on Average Rates for a Standard Room)
Also Known As
Hampton Inn And Suites Port Arthur
,
Hampton Inn & Suites Port Arthur Hotel Port Arthur
,
Hampton Inn Port Arthur
,
Port Arthur Hampton Inn
Location
United States > Texas > Texas Gulf Coast > Port Arthur
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
72
Price range
US$147 - US$209 (Based on Average Rates for a Standard Room)
Also Known As
Hampton Inn And Suites Port Arthur
,
Hampton Inn & Suites Port Arthur Hotel Port Arthur
,
Hampton Inn Port Arthur
,
Port Arthur Hampton Inn
Location
United States > Texas > Texas Gulf Coast > Port Arthur
Photos
Traveller (16)
Room & Suite (16)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (5)
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Questions & Answers
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Room Tips
"I stayed at the far end away from the highway and it was very quiet."
robertgC6368XQ
5 Nov 2018
Read review
"Don't bother requesting a floor, they won't accomodate."
TexasTravel_7
29 Mar 2018
Read review
"Even numbered rooms face the west / Odd numbered rooms face the east."
monty_parker
23 Jul 2017
Read review
"Rooms away from the Elevators are quieter."
D1389ZWwilliamc
1 Jun 2017
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