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Suburban Extended Stay Hotel

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Room & Suite (30)
Business Centre & Event Rooms (3)
Overview
3.5
9 reviews
  • Excellent45%
  • Very good11%
  • Average22%
  • Poor11%
  • Terrible11%
29 Sep 2017
“Bad”
11 Jun 2017
“Okay For A Night in Transit”
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
Business Centre
2 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9)
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1 - 5 of 9 reviews
Reviewed 29 September 2017 via mobile

I never ever have a problem at a hotel and I stay at about 125 a year. Poor excuse for a hotel. Loud guest. Recycled dirty laundry. They don’t change bedsheets even with I threw them on the floor so I could get new ones...More

Thank Josh S
Reviewed 11 June 2017

Finding the entrance was difficult as it is in the Frontage Road but easy self parking was a plus. There is no breakfast included and the usual nearby fast food outlets were unappealing. Rooms were fine although front ones can be noisy due to traffic...More

Thank Sandy H
Response from Harry P, Front Office Manager at Suburban Extended Stay HotelResponded 13 June 2017

Hello there, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Daily light room...More

Reviewed 16 November 2016 via mobile

I have stayed here a few times before this review. I did that to assure this place is as clean and friendly as it was the first time I stayed. Every time I stay here it's always the same, VERY clean and VERY friendly. This...More

1  Thank Grdivide
Response from Harry P, General Manager at Suburban Extended Stay HotelResponded 19 November 2016

Thank you for taking the time to fill out our online survey. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are...More

Reviewed 12 September 2016 via mobile

Great rooms. Very clean and excellent staff. Makes being away from home as comfortable as you can be. Will stay here again. Hinish,Cindy,and Jenny are amongst some of the best representatives of a hotel chain I've met.More

1  Thank Steve B
Response from Harry P, General Manager at Suburban Extended Stay HotelResponded 16 September 2016

Thank you for providing us with these kind words. When I share this with our staff, they will be pleased to know their hard work pays off in the form of guest satisfaction! You review will serve as encouragement to all the staff to continue...More

Reviewed 31 January 2016

So, the amenities are decent. The kitchenette is nice with a full size fridge, two burners, microwave and toaster. The bathroom is nice. The maid staff is pretty much on point. The front desk staff isn't very friendly, but that didn't bother me that much....More

Thank Tim W
Response from Harry P, Manager at Suburban Extended Stay HotelResponded 2 February 2016

On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding the internet. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Self-Serve Laundry
Things to do
Pool
Details
Price range
US$85 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$85 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Room & Suite (30)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"Get a room out the back (no view but less road noise)"
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