We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Port Arthur

62 reviews
Save
Traveller (13)
Room & Suite (18)
Dining (6)
Overview
  • Excellent55%
  • Very good22%
  • Average11%
  • Poor3%
  • Terrible9%
Travellers talk about
“shopping mall”(4 reviews)
“small mall”(3 reviews)
“stayed here”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Port Arthur
Special Offer: Save on Hotel Packages!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (62)Write a Review
There are newer reviews for Holiday Inn Express Hotel & Suites Port Arthur
See the most recent reviews
Filter reviews
60 results
Traveller rating
32
13
7
2
6
Traveller type
Time of year
LanguageEnglish
32
13
7
2
6
Show reviews that mention
All reviewsshopping mallsmall mallstayed herefamily eventsausagenice hoteltwo nightsstaff was very friendly and helpfultop floorcomplimentary breakfastparking lotrooms were cleanfresh fruitgreat staythe breakfast areacookieseggs
FilterEnglish
Updating list...
11 - 15 of 60 reviews
Reviewed 11 April 2017 via mobile

One night stay. Not much to say about this hotel. It's a very standard holiday inn. Room was ok, clean and well stocked. Breakfast is included but not very nice. Plastic cutlery and paper plates (ugh!). Nothing really tasted if anything. Very mediocre.More

Thank Ann C
Management response:Responded 12 April 2017

Thank you for staying with us and for sharing your feedback. It is our continuous goal to enhance the guest experience and your feedback matters, therefore I will share this with my team to see what areas we can focus on in order to provide...More

Reviewed 25 March 2017 via mobile

This is a very nice hotel to come stay the beds are really soft as well as the pillows we stayed in a suite here where it had a sofa couch that also let out into a bed. The breakfast wasn't bad either apple juice...More

Thank Pfrazier002
Management response:Responded 27 March 2017

Thank you for choosing our hotel for your family trip. I'm delighted to see that you found your stay to very enjoyable, from the soft beds and pillows to the apple juice. We pride ourselves on friendly, courteous staff and they will be delighted to...More

Reviewed 1 February 2017

Very clean, nice beds and friendly staff. The one negative was the lack of insulation against noise. The people next door got in at 2:30 a.m. and totally disturbed any rest I thought of having as I had to listen to every word of their...More

Thank Nancy H
Management response:Responded 2 February 2017

Thanks for choosing our hotel and sharing your stay experience! We take pride in providing a clean, welcoming atmosphere to all our guest simply because that's what you deserve. Thanks again and we're looking forward to your next visit. Angela G General Manager

Reviewed 26 December 2016

Nice Hotel with very good breakfast. Rooms were clean . Staff was very friendly and helpful. Special thanks to Sandra and Santos for making our stay an enjoyable one. Have stayed in other Holiday Inn this little hotel tops them in service.More

Thank glopez214
Management response:Responded 2 January 2017

I can't thank you enough for taking the time to submit such a great review on your recent stay at our hotel. I wish you could see the smile on my face as I read it, and yes Sandra and Santos are amazing! I have...More

Reviewed 31 October 2016

We found the hotel very clean and were greeted by friendly staff. Arrived on a Friday evening with fresh cookies available for us. The complimentary breakfast was a plus! We stayed 2 nights and would stay again. Refrigerator and microwave in the room.More

Thank Angie A
Management response:Responded 2 November 2016

Thank you for choosing our hotel and sharing your stay experience with the world! I'm delighted to see that you found your visit to be quite pleasant all around, I'm looking forward to sharing your review with my staff. We strive to give every guest...More

View more reviews
PreviousNext
12345612
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
US$161 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$161 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (13)
Room & Suite (18)
Dining (6)
Pool & Beach (3)
Questions & Answers
Get quick answers from Holiday Inn Express Hotel & Suites Port Arthur staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"Stay on the top floor! Very quiet. Avoid the orange juice."
Read review
"Don't miss the complimentary breakfasts"
Read review
"Don't get a room next to anyone."
Read review
"I asked for a 4th floor room facing the pool area, not the roadway."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing