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Holiday Inn Express Hotel & Suites Port Arthur

Expedia.comUS$135*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$176*
US$135*
US$176*
US$135*
US$176*
US$135*
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Holiday Inn Express Hotel & Suites Port Arthur
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54 Reviews from our TripAdvisor Community

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Showing 52: English reviews
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Houston, Texas
Reviewed 2 days ago NEW

First of all, this hotel is in the same parking lot as a mall with a movie theater and a Target. There are so many food options nearby such as a Luby's, Tequila's Mexican restaurant, Chili's, Bayou Cafe, and there is a Walmart across the street. Some of these are also within walking distance. I'd recommend Schooner's for the delicious...

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Helpful?
Thank Christina M
HOTEL’S FAVOURITE REVIEW
Reviewed 25 March 2017 via mobile

This is a very nice hotel to come stay the beds are really soft as well as the pillows we stayed in a suite here where it had a sofa couch that also let out into a bed. The breakfast wasn't bad either apple juice was really good but best part of breakfast was the sausage patties. Only thing is...

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Helpful?
Thank Pfrazier002
About Hotel's Favourite Review
Management response:

Thank you for choosing our hotel for your family trip. I'm delighted to see that you found your stay to very enjoyable, from the soft beds and pillows to the apple juice. We pride ourselves on friendly, courteous staff and they will be delighted to read this review because of it. Thanks again and we look forward to accommodating your...

Nacogdoches, Texas
Reviewed 6 days ago NEW

I travel a lot with my business and recently stayed at the Holiday Inn Express Suites in Port Arthur, TX. The check in was very easy and the room was very nice and clean. I appreciate the microwave and refrigerator. I used both. The bed was just the right softness. The hotel is right next to a Target and shopping...

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Helpful?
Thank Shellene
Management response:

Thank you for your recent stay with us. We're delighted to see that our convenience, room and bed quality went over well with you. I also want to than you for making us your preferred hotel and we're anxiously awaiting your next visit. Angela G

Eastleigh, United Kingdom
Reviewed 11 April 2017 via mobile

One night stay. Not much to say about this hotel. It's a very standard holiday inn. Room was ok, clean and well stocked. Breakfast is included but not very nice. Plastic cutlery and paper plates (ugh!). Nothing really tasted if anything. Very mediocre.

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Helpful?
Thank Ann C
Management response:

Thank you for staying with us and for sharing your feedback. It is our continuous goal to enhance the guest experience and your feedback matters, therefore I will share this with my team to see what areas we can focus on in order to provide you with the level of service you've come to expect with our brand. Sincerely Angela...

Austin, Texas
Reviewed 1 February 2017

Very clean, nice beds and friendly staff. The one negative was the lack of insulation against noise. The people next door got in at 2:30 a.m. and totally disturbed any rest I thought of having as I had to listen to every word of their conversation (and the tv). They finally went to bed at 4 a.m. And then his...

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Helpful?
Thank Nancy H
Management response:

Thanks for choosing our hotel and sharing your stay experience! We take pride in providing a clean, welcoming atmosphere to all our guest simply because that's what you deserve. Thanks again and we're looking forward to your next visit. Angela G General Manager

New York City, New York
Reviewed 26 December 2016

Nice Hotel with very good breakfast. Rooms were clean . Staff was very friendly and helpful. Special thanks to Sandra and Santos for making our stay an enjoyable one. Have stayed in other Holiday Inn this little hotel tops them in service.

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Helpful?
Thank glopez214
Management response:

I can't thank you enough for taking the time to submit such a great review on your recent stay at our hotel. I wish you could see the smile on my face as I read it, and yes Sandra and Santos are amazing! I have a great team here and am delighted to see that you can agree. We're looking...

Shreveport, Louisiana
Reviewed 31 October 2016

We found the hotel very clean and were greeted by friendly staff. Arrived on a Friday evening with fresh cookies available for us. The complimentary breakfast was a plus! We stayed 2 nights and would stay again. Refrigerator and microwave in the room.

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Helpful?
Thank AAlton123
Management response:

Thank you for choosing our hotel and sharing your stay experience with the world! I'm delighted to see that you found your visit to be quite pleasant all around, I'm looking forward to sharing your review with my staff. We strive to give every guest the same experience you had! Looking forward to giving you the same level of service...

Reviewed 6 October 2016 via mobile

This hotel was very clean, managed well, and will be a delight to return to when in the area. We would have liked a different complimentary breakfast but it was adequate and not worth a complaint. Front desk and housekeeping staff were friendly and helpful. Having frequented this area for 15 years, we are thrilled that we tried this hotel....

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Thank janes319
Management response:

Wow! Thank you for taking the time to write such a great review on our hotel! I am delighted to hear that you received just what you deserve...courteous/helpful staff in a clean, well maintained environment. It may have taken you 15 years to try us but hey, now I have a guest for life! Looking forward to serving you in...

Huntsville, Texas
Reviewed 25 September 2016 via mobile

A clean hotel, great breakfast, nice pool and the rooms are big! Staff was wonderful ! They were completely booked two nights of the three I was there and you couldn't tell , room for everyone, lots of food and great service . Located right in front of the mall, an easy to walk from the parking lot to target...

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Thank katherinew336
Management response:

Thank you for sharing your stay experience at our hotel! I became the new GM one month ago and have strived to deliver the type of experience you've just described. I'm looking forward to providing you and every Holiday Inn Express & Suites guest the same memorable experience! Angela Gasper General Manager

Bulverde, Texas
Reviewed 17 September 2016

stayed for 2 nights. Totally missed the door hanger saying to hang it outside to keep maids away from replacing towels. Could have gotten an extra 500 IHG points! First night there went to small restaurant and no rib-eyes...WAAA! Went down this am to grab some coffee and couldn't believe it, there was a breakfast buffet that they said was...

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Helpful?
Thank ciera1love
Management response:

Three words...Thank you & Sorry! Thank you for staying with us and for taking the time to write such a cool review. Sorry for my delayed response. I became GM one month ago and have had a full load since day one, making sure you receive the type of service you can brag about! Now that things are beginning to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel is designed for the business traveler, people that are attending events in our area and for anyone looking for a place that feels inviting. Our location, amenities and service is what will set us apart from everyone else. You will enjoy high quality rooms at a reasonable rate! Each room has a pillow top bed, microwaves, refrigerator and coffeemakers. We offer complementary hot breakfast every morning from 6am to 10am. Come experience what is truly a place you can feel right at home. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Port Arthur

Address: 3115 Central Mall Dr, Port Arthur, TX 77642-8040
Region: United States > Texas > Texas Gulf Coast > Port Arthur
Price Range: €105 - €173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Port Arthur 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Port Arthur
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Port Arthur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the top floor! Very quiet. Avoid the orange juice.”
Ladyoftheabyss, 25 May 2017 | Read review
“Don't miss the complimentary breakfasts”
  • Microwave, refrigerator, and Keurig coffee maker.
  • Well equipped bathroom.....plenty of towels.
  • Very comfortable bed with plenty of soft pillows
  • Target within walking distance....don't even have to get on the highway.
  • Restful quiet clean room
  • Loved the walk in shower......but wish the water pressure would have been more.
Shellene, 21 May 2017 | Read review
“Don't get a room next to anyone.”
nancyh785, 1 Feb 2017 | Read review
“I asked for a 4th floor room facing the pool area, not the roadway.”
ciera1love, 17 Sep 2016 | Read review
“very quiet”
479crystalj, 22 Jul 2016 | Read review
5 of 5
Expedia.com
US$135* /night
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Booking.comUS$135
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*Disclaimer
Prices are for 1 room, 2 adults
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